69 of 72 tools checked
Tools with Role-Based Access Control
Software that lets admins assign roles and permissions, checked by us against the vendor. Grouped by what the tool does, ranked by our score.
New to the term? What Role-based access control means and what to check
Customer Service35
Fin
8.5
Rank #1 of 9 AI support agents
Best:Channels10
Weakest:Pricing6
Ticketing: yesHelp center: yesSLA policies: yesHIPAA: yes
From $0.99No free plan
100% from published facts · checked 13 Sep
→
Intercom
8.2
Rank #3 of 16 helpdesks
Best:Channels10
Weakest:Pricing5.5
Ticketing: yesHelp center: yesSLA policies: yesHIPAA: yes
From $39No free plan
100% from published facts · checked 13 Sep
→
Gorgias
7.6
Rank #7 of 16 helpdesks
Best:Running a support team10
Weakest:Support and branding3.8
Ticketing: yesHelp center: yesSLA policies: yesHIPAA: yes
From $10No free plan
98% from published facts · checked 13 Sep
→
Zendesk
8.4
Rank #2 of 16 helpdesks
Best:Channels10
Weakest:Pricing6.5
Ticketing: yesHelp center: yesSLA policies: yesHIPAA: yes
From $25No free plan
100% from published facts · checked 13 Sep
→
Freshworks
7.8
Rank #5 of 16 helpdesks
Best:Running a support team10
Weakest:Support and branding6.2
Ticketing: yesHelp center: yesSLA policies: yesHIPAA: yes
From $19No free plan
89% from published facts · checked 13 Sep
→
Front
7.6
Rank #7 of 16 helpdesks
Best:Running a support team10
Weakest:Pricing5.5
Ticketing: yesHelp center: yesSLA policies: yesHIPAA: yes
From $35No free plan
100% from published facts · checked 13 Sep
→
Zoho
9.0
Rank #1 of 16 helpdesks
Best:Pricing10
Weakest:AI that answers your customers7.5
Ticketing: yesHelp center: yesSLA policies: yesHIPAA: yes
From $9Free plan
95% from published facts · checked 13 Sep
→
Dixa
5.9
Rank #15 of 16 helpdesks
Best:Running a support team10
Weakest:Pricing2
Ticketing: yesHelp center: yesSLA policies: yesHIPAA: no
From $118 (€109)No free plan
97% from published facts · checked 13 Sep
→
Kustomer
8.1
Rank #4 of 16 helpdesks
Best:Running a support team10
Weakest:Support and branding1.2
Ticketing: yesHelp center: yesSLA policies: yesHIPAA: yes
Price not publishedNo free plan
73% from published facts · checked 13 Sep
→
Botpress
7.5
Rank #3 of 11 AI chatbot builders
Best:Channels10
Weakest:Support and branding5
Ticketing: yesHelp center: yesSLA policies: yesHIPAA: yes
From $189Free plan
86% from published facts · checked 13 Sep
→
Help Scout
7.8
Rank #5 of 16 helpdesks
Best:Running a support team10
Weakest:Support and branding6.2
Ticketing: yesHelp center: yesSLA policies: yesHIPAA: yes
From $30Free plan
100% from published facts · checked 13 Sep
→
Yuma AI
6.0
Rank #7 of 9 AI support agents
Best:AI that answers your customers8.8
Weakest:Running a support team2
Ticketing: noHelp center: noSLA policies: noHIPAA: no
From $14,400 per yearNo free plan
96% from published facts · checked 13 Sep
→
Ada
6.1
Rank #5 of 9 AI support agents
Best:Security and privacy8.5
Weakest:Support and branding1.2
Ticketing: noHelp center: noSLA policies: noHIPAA: yes
Price not publishedNo free plan
79% from published facts · checked 13 Sep
→
Bland
5.3
Rank #3 of 3 voice agent platforms
Best:Security and privacy8.8
Weakest:Support and branding1.2
Ticketing: noHelp center: noSLA policies: noHIPAA: yes
From $0.14Free plan
82% from published facts · checked 13 Sep
→
Forethought
6.3
Rank #4 of 9 AI support agents
Best:Integrations10
Weakest:Running a support team0
Ticketing: noHelp center: noSLA policies: noHIPAA: yes
Price not publishedNo free plan
84% from published facts · checked 13 Sep
→
Richpanel
7.4
Rank #9 of 16 helpdesks
Best:Running a support team10
Weakest:Support and branding3.8
Ticketing: yesHelp center: yesSLA policies: yesHIPAA: yes
From $89No free plan
83% from published facts · checked 13 Sep
→
Chatbase
7.9
Rank #2 of 11 AI chatbot builders
Best:Integrations10
Weakest:Support and branding5
Ticketing: yesHelp center: noSLA policies: yesHIPAA: yes
From $40Free plan
91% from published facts · checked 13 Sep
→
My AskAI
5.8
Rank #7 of 11 AI chatbot builders
Best:Integrations10
Weakest:Running a support team2
Ticketing: noHelp center: noSLA policies: noHIPAA: no
From $199No free plan
91% from published facts · checked 13 Sep
→
Tidio
7.2
Rank #12 of 16 helpdesks
Best:Integrations10
Weakest:Support and branding6.2
Ticketing: yesHelp center: noSLA policies: yesHIPAA: yes
From $29Free plan
98% from published facts · checked 26 Sep
→
eDesk
5.9
Rank #15 of 16 helpdesks
Best:Running a support team10
Weakest:Security and privacy1.8
Ticketing: yesHelp center: yesSLA policies: yesHIPAA: no
From $49No free plan
87% from published facts · checked 26 Sep
→
Capacity
6.9
Rank #3 of 9 AI support agents
Best:Integrations10
Weakest:Support and branding1.2
Ticketing: yesHelp center: yesSLA policies: noHIPAA: yes
Price not publishedNo free plan
76% from published facts · checked 13 Sep
→
Hiver
7.4
Rank #9 of 16 helpdesks
Best:Running a support team10
Weakest:Support and branding2.5
Ticketing: yesHelp center: yesSLA policies: yesHIPAA: yes
From $35No free plan
93% from published facts · checked 13 Sep
→
eesel AI
7.1
Rank #2 of 9 AI support agents
Best:Integrations10
Weakest:Running a support team2
Ticketing: noHelp center: noSLA policies: noHIPAA: yes
From $0.40No free plan
97% from published facts · checked 13 Sep
→
Decagon
6.1
Rank #5 of 9 AI support agents
Best:Security and privacy9.5
Weakest:Support and branding1.2
Ticketing: noHelp center: noSLA policies: noHIPAA: yes
Price not publishedNo free plan
79% from published facts · checked 13 Sep
→
Crisp
7.1
Rank #13 of 16 helpdesks
Best:AI that answers your customers9.5
Weakest:Security and privacy1
Ticketing: yesHelp center: yesSLA policies: noHIPAA: no
From $45Free plan
100% from published facts · checked 13 Sep
→
Zipchat AI
5.2
Rank #9 of 11 AI chatbot builders
Best:Integrations10
Weakest:Running a support team0
Ticketing: noHelp center: noSLA policies: noHIPAA: no
From $49No free plan
86% from published facts · checked 13 Sep
→
Kommunicate
8.0
Rank #1 of 11 AI chatbot builders
Best:Running a support team10
Weakest:Pricing5.5
Ticketing: yesHelp center: yesSLA policies: yesHIPAA: yes
From $40No free plan
88% from published facts · checked 13 Sep
→
Retellai
6.3
Rank #1 of 3 voice agent platforms
Best:Pricing8.8
Weakest:Running a support team2
Ticketing: noHelp center: noSLA policies: noHIPAA: yes
From $0.07No free plan
81% from published facts · checked 13 Sep
→
DocsBot
7.1
Rank #4 of 11 AI chatbot builders
Best:Integrations10
Weakest:Running a support team0
Ticketing: noHelp center: noSLA policies: noHIPAA: yes
From $49Free plan
90% from published facts · checked 13 Sep
→
Wonderchat
6.4
Rank #5 of 11 AI chatbot builders
Best:Channels10
Weakest:Support and branding1.2
Ticketing: yesHelp center: noSLA policies: noHIPAA: yes
From $124Free plan
94% from published facts · checked 13 Sep
→
KaptureCX
7.3
Rank #11 of 16 helpdesks
Best:Running a support team10
Weakest:Support and branding2.5
Ticketing: yesHelp center: yesSLA policies: yesHIPAA: yes
Price not publishedNo free plan
77% from published facts · checked 13 Sep
→
Chatling
6.2
Rank #6 of 11 AI chatbot builders
Best:Pricing8.8
Weakest:Security and privacy1.5
Ticketing: yesHelp center: noSLA policies: noHIPAA: no
From $21Free plan
90% from published facts · checked 13 Sep
→
Vapi
5.5
Rank #2 of 3 voice agent platforms
Best:Pricing8.8
Weakest:Running a support team2
Ticketing: noHelp center: noSLA policies: noHIPAA: yes
Price not publishedFree plan
79% from published facts · checked 13 Sep
→
SiteGPT
4.9
Rank #10 of 11 AI chatbot builders
Best:AI that answers your customers5.8
Weakest:Support and branding3.8
Ticketing: yesHelp center: noSLA policies: noHIPAA: yes
From $59No free plan
94% from published facts · checked 13 Sep
→
Dante-ai
4.9
Rank #10 of 11 AI chatbot builders
Best:Pricing7.6
Weakest:Integrations2.5
Ticketing: yesHelp center: noSLA policies: no
From $40Free plan
73% from published facts · checked 13 Sep
→
Automation & Agents33
Zapier
7.9
Rank #5 of 11 workflow automation tools
Best:Building workflows10
Weakest:Hosting and security3.2
Self-hosted: noBring your own key: yes
From $29.99Free plan
85% from published facts · checked 26 Sep
→
n8n
8.8
Rank #1 of 11 workflow automation tools
Best:AI agents10
Weakest:Support2.5
Test environments: yesSelf-hosted: yesBring your own key: yesAgent testing: yes
From $20Free plan
100% from published facts · checked 28 Oct
→
Workato
8.0
Rank #4 of 11 workflow automation tools
Best:Building workflows10
Weakest:Support5
Test environments: yesSelf-hosted: noBring your own key: yesAgent testing: no
Price not publishedFree plan
73% from published facts · checked 13 Sep
→
Dify
6.9
Rank #7 of 12 AI agent builders
Best:Building workflows10
Weakest:Support2.5
Test environments: noSelf-hosted: yesBring your own key: yesAgent testing: no
From $59Free plan
73% from published facts · checked 13 Sep
→
CrewAI
Free plan: yesFree trial: yesAPI: yesHuman-in-the-loop: yesError handling: yesVersioning: yes
FreeFree plan
→
Make
7.3
Rank #7 of 11 workflow automation tools
Best:Building workflows10
Weakest:Support2.5
Test environments: noSelf-hosted: noBring your own key: yesAgent testing: no
From $10.59Free plan
100% from published facts · checked 13 Sep
→
Retool
8.5
Rank #3 of 11 workflow automation tools
Best:AI agents10
Weakest:Apps it connects to4
Test environments: yesSelf-hosted: yesBring your own key: yesAgent testing: yes
From $12Free plan
98% from published facts · checked 13 Sep
→
UiPath
8.6
Rank #2 of 11 workflow automation tools
Best:Building workflows10
Weakest:Support5
Test environments: yesSelf-hosted: yesBring your own key: yesAgent testing: yes
From $25Free plan
75% from published facts · checked 26 Sep
→
Pipedream
7.3
Rank #7 of 11 workflow automation tools
Best:Building workflows10
Weakest:AI agents2
Test environments: yesSelf-hosted: noBring your own key: noAgent testing: no
From $45Free plan
94% from published facts · checked 13 Sep
→
Tray.ai
6.4
Rank #9 of 11 workflow automation tools
Best:Apps it connects to8
Weakest:Support5
Self-hosted: noBring your own key: yesAgent testing: no
Price not publishedNo free plan
74% from published facts · checked 13 Sep
→
Activepieces
7.7
Rank #6 of 11 workflow automation tools
Best:Building workflows10
Weakest:AI agents4
Test environments: yesSelf-hosted: yesBring your own key: yesAgent testing: no
From $20Free plan
98% from published facts · checked 13 Sep
→
HubSpot
8.7
Rank #1 of 7 go-to-market platforms
Best:Building workflows10
Weakest:AI agents5
Test environments: yes
From $20Free plan
80% from published facts · checked 13 Sep
→
Relevance AI
8.2
Rank #3 of 12 AI agent builders
Best:AI agents10
Weakest:Reliability and control5
Test environments: noSelf-hosted: noBring your own key: yesAgent testing: yes
From $29No free plan
97% from published facts · checked 13 Sep
→
Voiceflow
6.9
Rank #7 of 12 AI agent builders
Best:AI agents10
Weakest:Apps it connects to1.5
Test environments: yesSelf-hosted: noBring your own key: yesAgent testing: yes
Price not publishedFree plan
78% from published facts · checked 13 Sep
→
Salesloft
Free plan: noFree trial: noAPI: yesHuman-in-the-loop: yesRoles & permissions: yes
Price not publishedNo free plan
→
MindStudio
9.3
Rank #1 of 12 AI agent builders
Best:AI agents10
Weakest:Reliability and control6.2
Self-hosted: yesBring your own key: yesAgent testing: yes
From $20Free plan
89% from published facts · checked 13 Sep
→
SmythOS
7.3
Rank #5 of 12 AI agent builders
Best:Building workflows10
Weakest:Support2.5
Test environments: yesSelf-hosted: yesBring your own key: yesAgent testing: no
From $39Free plan
83% from published facts · checked 13 Sep
→
ActiveCampaign
6.4
Rank #4 of 7 go-to-market platforms
Best:Apps it connects to10
Weakest:AI agents3.5
Test environments: noSelf-hosted: noBring your own key: noAgent testing: no
From $15No free plan
95% from published facts · checked 13 Sep
→
Dust
5.8
Rank #9 of 12 AI agent builders
Best:Pricing8.8
Weakest:Apps it connects to1.5
Free plan: yesFree trial: noAPI: yes
FreeFree plan
76% from published facts · checked 13 Sep
→
Gumloop
7.3
Rank #5 of 12 AI agent builders
Best:AI agents10
Weakest:Reliability and control3.8
Test environments: noSelf-hosted: yesBring your own key: yesAgent testing: yes
From $37No free plan
94% from published facts · checked 13 Sep
→
Lyzr
7.7
Rank #4 of 12 AI agent builders
Best:AI agents10
Weakest:Apps it connects to1.5
Self-hosted: yesBring your own key: yesAgent testing: yes
From $0.03Free plan
95% from published facts · checked 13 Sep
→
StackAI
8.4
Rank #2 of 12 AI agent builders
Best:AI agents10
Weakest:Apps it connects to4
Test environments: yesSelf-hosted: yesBring your own key: yesAgent testing: yes
From $0Free plan
79% from published facts · checked 13 Sep
→
Aisera
Free plan: noFree trial: noAPI: yesVersioning: yesTemplates: yesRoles & permissions: yes
Price not publishedNo free plan
→
Common Room
2.5
Rank #7 of 7 go-to-market platforms
Best:Apps it connects to4
Weakest:AI agents1
Test environments: noSelf-hosted: noBring your own key: noAgent testing: no
From $2,500No free plan
88% from published facts · checked 13 Sep
→
Sema4.ai
Free plan: noFree trial: noAPI: yesHuman-in-the-loop: yesError handling: yesVersioning: yes
Price not publishedNo free plan
→
Cassidy AI
Free plan: yesFree trial: yesAPI: yesHuman-in-the-loop: yesError handling: yesVersioning: yes
FreeFree plan
→
WRITER
7.6
Rank #2 of 7 go-to-market platforms
Best:Building workflows10
Weakest:Support2.5
Test environments: yesSelf-hosted: yesBring your own key: yesAgent testing: no
Price not publishedNo free plan
70% from published facts · checked 13 Sep
→
CustomGPT.ai
3.9
Rank #12 of 12 AI agent builders
Best:Support7.5
Weakest:Building workflows0
Test environments: noSelf-hosted: noBring your own key: noAgent testing: yes
From $99No free plan
100% from published facts · checked 13 Sep
→
Lindy
5.0
Rank #10 of 12 AI agent builders
Best:Apps it connects to10
Weakest:Building workflows1.5
Test environments: noSelf-hosted: noBring your own key: noAgent testing: yes
From $29.99No free plan
88% from published facts · checked 13 Sep
→
TaskMagic
5.6
Rank #10 of 11 workflow automation tools
Best:Building workflows10
Weakest:Hosting and security1.5
Test environments: noSelf-hosted: noBring your own key: yesAgent testing: no
From $29No free plan
98% from published facts · checked 13 Sep
→
Attention
Free plan: noFree trial: noAPI: yesHuman-in-the-loop: yesVersioning: yesTemplates: yes
Price not publishedNo free plan
→
Yoke
Free plan: noFree trial: noAPI: noHuman-in-the-loop: yesRoles & permissions: yesMulti-agent: yes
From $149No free plan
→
Apollo.io
Free plan: yesFree trial: yesAPI: yesHuman-in-the-loop: yesRoles & permissions: yes
From $65Free plan
→
