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Best Freshworks Alternatives

Considering Freshworks? Here are the 24 best AI Customer Service Tool alternatives we've reviewed, ranked by our score.

Read our Freshworks reviewAll AI Customer Service Tool
Fin

Fin

AI Customer Service Tool
pricingFrom $0.99
free plan—
apiyes
→
Freshworks vs Fin →
Gorgias

Gorgias

AI Customer Service Tool
pricingFrom $10
free plan—
apiyes
→
Freshworks vs Gorgias →
Zendesk

Zendesk

AI Customer Service Tool
pricingFrom $25
free plan—
apiyes
→
Freshworks vs Zendesk →
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Zoho

AI Customer Service Tool
pricingFrom $7
free planyes
apiyes
→
Freshworks vs Zoho →
Dixa

Dixa

AI Customer Service Tool
pricingFrom €109
free plan—
apiyes
→
Freshworks vs Dixa →
Kustomer

Kustomer

AI Customer Service Tool
pricingPricing N/A
free plan—
apiyes
→
Freshworks vs Kustomer →
Botpress

Botpress

AI Customer Service Tool
pricingFrom $189
free planyes
apiyes
→
Freshworks vs Botpress →
Help Scout

Help Scout

AI Customer Service Tool
pricingFrom $30
free planyes
apiyes
→
Freshworks vs Help Scout →
Yuma AI

Yuma AI

AI Customer Service Tool
pricingFrom $14
free plan—
api—
→
Freshworks vs Yuma AI →
Ada

Ada

AI Customer Service Tool
pricingPricing N/A
free plan—
apiyes
→
Freshworks vs Ada →
Forethought

Forethought

AI Customer Service Tool
pricingPricing N/A
free plan—
apiyes
→
Freshworks vs Forethought →
Richpanel

Richpanel

AI Customer Service Tool
pricingFrom $89
free plan—
apiyes
→
Freshworks vs Richpanel →
KaptureCX

KaptureCX

AI Customer Service Tool
pricingPricing N/A
free plan—
apiyes
→
Freshworks vs KaptureCX →
My AskAI

My AskAI

AI Customer Service Tool
pricingFrom $199
free plan—
apiyes
→
Freshworks vs My AskAI →
Tidio

Tidio

AI Customer Service Tool
pricingFrom $29
free plan—
apiyes
→
Freshworks vs Tidio →
eDesk

eDesk

AI Customer Service Tool
pricingFrom $49
free plan—
apiyes
→
Freshworks vs eDesk →
Capacity

Capacity

AI Customer Service Tool
pricingPricing N/A
free plan—
apiyes
→
Freshworks vs Capacity →
Hiver

Hiver

AI Customer Service Tool
pricingFrom $35
free planyes
apiyes
→
Freshworks vs Hiver →
Nobi

Nobi

AI Customer Service Tool
pricingFrom $25
free plan—
apiyes
→
Freshworks vs Nobi →
eesel AI

eesel AI

AI Customer Service Tool
pricingFrom $0.40
free planyes
apiyes
→
Freshworks vs eesel AI →
CoSupport AI

CoSupport AI

AI Customer Service Tool
pricingFrom $0.04
free plan—
apiyes
→
Freshworks vs CoSupport AI →
Zipchat AI

Zipchat AI

AI Customer Service Tool
pricingFrom $49
free plan—
apiyes
→
Freshworks vs Zipchat AI →
Cassidy AI

Cassidy AI

AI Customer Service Tool
pricingFree
free planyes
apiyes
→
Freshworks vs Cassidy AI →
Kommunicate

Kommunicate

AI Customer Service Tool
pricingFrom $40
free plan—
apiyes
→
Freshworks vs Kommunicate →