Circleback is an AI meeting notetaker that records both online meetings, with a bot or a bot-free desktop app, and in-person conversations through mobile and Apple Watch apps. It has a permanent free plan that already includes its core AI notes and cross-meeting search, so what decides whether it suits you is how much meeting history and automation depth you need beyond that free tier.
What is Circleback?
Circleback is an AI meeting notetaker. It runs as a web app, with desktop apps for Windows and Mac and mobile apps for iOS and Android, plus an Apple Watch app for capturing in-person conversations.
What Circleback captures from a meeting
Circleback offers both a meeting bot and a bot-free desktop app for online meetings, working with Zoom, Google Meet, Microsoft Teams, Webex and Slack Huddles, and it can also record a phone call. Its mobile and Apple Watch apps extend that to in-person, offline conversations. Transcription and translation cover more than 100 languages, and recordings can be downloaded as video or audio, depending on what was captured, alongside speaker-labeled transcripts.
Meeting notes can be built from a ready-made template or a custom one, and Ask Circleback searches and answers questions across all of a user's meetings, included from the free plan. Users can create a meeting clip or share a specific meeting moment. Circleback doesn't offer conversation analytics such as talk-time or speaker-ratio tracking; only per-speaker transcript labels are available. Notes and action items sync to connected work apps through automations, limited on the free plan and unlocked in full from Pro.
Working with other people
Circleback connects to Google Calendar, Gmail and Outlook, and automations reach Slack, Notion, Linear, HubSpot, Salesforce, Attio, Zoho and monday.com, plus Asana, Intercom, Zapier and Make for anything else. An API, an MCP server and a CLI let other tools pull what Circleback captured from a meeting. The free plan includes 2 teams, scaling up to unlimited teams on the Business plan.
Circleback pricing: what each plan gives
The Free plan costs $0 a user a month and already includes AI meeting notes and action items, Ask Circleback, viewing and drafting emails, online and in-person meeting recording, speaker-labeled transcripts, automatic tagging and sharing, limited automations, 30-day meeting and recording history, API/MCP/CLI access and 2 teams.
Pro costs $18 a month ($15 a month billed yearly) and adds unlimited meeting history with a year of recording storage, automations with all connected integrations, and custom AI insight templates. Business costs $29 a month ($25 a month billed yearly) and scales teams up to unlimited. Enterprise costs $35 a month, billed yearly only, and adds single sign-on with SCIM provisioning and HIPAA compliance.
Privacy and security
Circleback doesn't use customer data to train AI models. It is SOC 2 Type 2 compliant and GDPR compliant. Enterprise adds single sign-on, SAML or OIDC, with SCIM provisioning and HIPAA compliance. All data is stored in the United States, with no EU data residency option. Support runs through email and a help center.
Who Circleback suits
Circleback suits people who want one notetaker for both online calls and in-person conversations, since its mobile and Apple Watch apps record meetings a browser or desktop app can't reach. It also suits anyone who wants full AI notes and cross-meeting search without paying, since those are already on the free plan.
It suits less well teams that need more than 30 days of meeting history or full automations to apps like Salesforce and HubSpot without upgrading, since those sit behind the Pro plan, or anyone who wants built-in conversation analytics such as talk time, since Circleback doesn't offer it.
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How Circleback compares
Circleback scores 8.6 out of 10 among the AI meeting assistants we rate. These three do the same job and are the closest to it, compared on what each vendor publishes.
Otter.ai
Circleback records from 6 meeting apps and transcribes 100 languages, well ahead of Otter's 3 apps and 6 languages. Circleback keeps the meeting video and does not train its AI on your data at all, while Otter trains on recordings and transcripts with no opt-out. Otter does add talk time tracking, which Circleback's plans do not offer, and starts slightly cheaper at $16.99 a month versus Circleback's $18.
Pick Otter.ai if you want talk time tracking at a lower starting price.
Pick Circleback if you want broader language and app support with no AI training.
Fireflies.ai
Circleback and Fireflies tie on language coverage at 100 apiece, and both start their cheapest paid plan at $18 a month with a free plan underneath. Circleback records from 6 meeting apps against Fireflies' 4, and it includes its AI in full on the cheapest paid plan, while Fireflies caps premium AI features at 20 credits a seat on Pro. Fireflies adds talk time tracking and coaching insights that Circleback's plans do not offer.
Pick Fireflies.ai if you want talk time tracking and don't mind a credit cap.
Pick Circleback if you want more meeting apps covered and AI in full on the cheapest paid plan.
tl;dv
At $18 a month, Circleback undercuts tl;dv's $29 starting price, and it transcribes 100 languages from 6 meeting apps against tl;dv's 30 languages and 4 apps. tl;dv adds a Coaching Hub with talk time tracking, a feature Circleback's plans do not have, and can keep your data in the EU, which Circleback does not offer. Both tools keep the meeting video and let you cut and share clips.
Pick tl;dv if you want coaching insights and EU data residency.
Pick Circleback if you want more meeting apps covered at a lower price.
Frequently Asked Questions
How much does Circleback cost?
The Free plan costs $0 a user a month. Paid plans start at Pro for $18 a month ($15 a month billed yearly), rising to Business at $29 a month ($25 yearly) and Enterprise at $35 a month, billed yearly only.
Can Circleback record meetings without a bot?
Yes. Circleback offers a bot-free desktop app as well as a meeting bot for online calls, and mobile and Apple Watch apps for in-person conversations.
Does Circleback's AI assistant work across all my meetings?
Yes. Ask Circleback searches and answers questions drawn from every meeting a user has had, and it's included from the free plan.
Does Circleback train AI models on my meetings?
No. Circleback doesn't use customer data to train AI models.
