Circleback vs Fireflies.ai
Fireflies.ai scores 9.1 to Circleback's 8.6 among the AI meeting assistants we rate, and is the better pick for 2 of the 4 kinds of buyer below.
Fireflies.ai wins, 9.1 to 8.6
Circleback and Fireflies tie on language coverage at 100 apiece, and both start their cheapest paid plan at $18 a month with a free plan underneath. Circleback records from 6 meeting apps against Fireflies' 4, and it includes its AI in full on the cheapest paid plan, while Fireflies caps premium AI features at 20 credits a seat on Pro. Fireflies adds talk time tracking and coaching insights that Circleback's plans do not offer.
Pick Circleback if you want more meeting apps covered and AI in full on the cheapest paid plan.
Pick Fireflies.ai if you want talk time tracking and don't mind a credit cap.
Best for
Who each one suits, decided on the criteria that matter to that buyer and the checked facts where the two differ.
- Talk time and coaching insights: Fireflies.ai yes, Circleback no
- Live transcript during the call: Fireflies.ai yes, Circleback does not say
- But Circleback leads on meeting apps it records: 6 meeting apps against 4 meeting apps
- AI on the cheapest paid plan: Included against Limited
- Ways to reach support: 3 support channels against 2 support channels
- Tells participants it is recording: Fireflies.ai yes, Circleback does not say
How they score
Both are scored the same way, against the other AI meeting assistants we rate, from facts on each vendor's own pages. Fireflies.ai leads on 2 of 4 criteria.
Where they differ
Every point where the two vendors' published facts disagree, with a link to where each fact was read. "Not published" means the vendor does not say either way.
Published by only one of them
Where they match (11)
Pricing, plan by plan
Every plan each vendor publishes, monthly and yearly where both are offered.
Circleback
Fireflies.ai
Pros and cons
From each tool's full review, written from the same checked facts.
Circleback
- The Free plan already includes AI meeting notes, action items and Ask Circleback, its cross-meeting search assistant.
- Circleback records in-person conversations through dedicated mobile and Apple Watch apps, not just online calls.
- A bot-free desktop app is available alongside the standard meeting bot for online meetings.
- Circleback does not use customer data to train AI models.
- Meeting and recording history is capped at 30 days on the Free plan; unlimited history requires the Pro plan.
- Full automations to connected apps like Salesforce and HubSpot are limited on the Free plan and only unlocked from Pro.
- There is no EU data residency option; all data is stored in the United States.
Fireflies.ai
- The free plan includes unlimited transcription and live transcription at no cost.
- It does not use personal information to train its AI models and contractually prohibits its vendors from doing so.
- Meetings can be recorded with a bot across Zoom, Google Meet, Microsoft Teams and Slack Huddles, or without one through its desktop app.
- It is SOC 2 Type II certified and GDPR compliant, with HIPAA compliance available on the Enterprise plan.
- AI credits for premium AI features stay capped at 20 per seat on the Pro plan, rising only on higher tiers.
- Conversation analytics such as sentiment analysis and team insights are reserved for the Business plan and above.
- The Enterprise plan is billed annually only, with no monthly pricing option.
Circleback vs Fireflies.ai: common questions
Which is better, Circleback or Fireflies.ai?
Fireflies.ai scores 9.1 and Circleback 8.6 out of 10 among the AI meeting assistants we rate. Fireflies.ai is ahead on what it captures and privacy and trust. Circleback is ahead on pricing.
Is Circleback or Fireflies.ai cheaper?
Circleback's cheapest paid plan is $18/mo (Pro) and Fireflies.ai's is $18/mo (Pro). Compare what each plan includes below before going on price alone.
Do Circleback and Fireflies.ai have a free plan?
Yes, both do.
What can Fireflies.ai do that Circleback cannot?
On the facts both vendors publish: talk time and coaching insights.
