Glean is an enterprise AI assistant and search platform that grounds its answers and agents in a company's own connected systems. It routes requests across models from several providers, including its own Waldo model, and is sold only through a sales demo, so what decides whether it suits you is whether your organization wants AI search across its internal tools and will buy through a sales process.
What is Glean?
Glean is headquartered in Palo Alto, California. It runs in the browser, as a desktop app for Mac and Windows, and as mobile apps for iOS and Android distributed through the iOS App Store and Google Play Store.
What you can do with Glean
Glean is not tied to one model: an admin configures and can restrict which models it uses for an organization, including its own Waldo model alongside models from OpenAI, Google, Anthropic and Amazon, plus open models such as GLM and Nemotron. An admin sets the organization's default model.
Its Assistant includes web search with cited sources, and Deep Research is an agent that generates citation-rich reports by combining a company's internal systems with the web. Files can be uploaded and queried, summarized or turned into content without first adding them to a connector. Glean generates images and supports real-time voice, for a hands-free spoken conversation instead of typing. A code interpreter runs data analysis inside a dedicated, short-lived sandbox per user session. Memory is a persistent layer that remembers your preferences, work context and ongoing projects across conversations. Glean can also turn a single request into a multi-step workflow that pulls context, reasons over company knowledge and takes action across connected systems.
Glean connects to more than 250 apps, including Confluence, GitHub, GitHub Enterprise, Box, Asana, ClickUp, Azure DevOps, BambooHR, Bitbucket, Airtable and Databricks. Its search and Assistant answers are grounded in these connected apps.
Working with other people
Multiplayer, in beta, lets you invite teammates into a shared Glean chat to build on the context already there. It has a public API for building AI agents and integrations, and it exposes its own MCP server so other AI clients can connect to and act on Glean data, alongside a catalog of remote MCP servers it can itself connect to.
Glean pricing: what each plan gives
Glean has no public prices and no free plan. It is sold through its sales team, starting with a demo.
Privacy and security
Glean is SOC 2 Type II, ISO 27001 and ISO 42001 certified. It is also GDPR compliant and HIPAA compliant, and TX-RAMP Level 2 authorized. Single sign-on verifies who is making a request, covering both user and agent identity, before Glean's AI acts. Support runs through a community and a help center.
Who Glean suits
Glean suits large organizations that want search and an AI assistant grounded in their own connected systems, such as Confluence, GitHub, Box and Databricks, and that are comfortable buying through a sales process rather than signing up directly.
It suits less well anyone who wants to see pricing or start on a self-serve plan without a sales conversation, since Glean has no public prices and sells only through a demo. Small teams that want a personal AI assistant have no free or self-serve way in.
Frequently Asked Questions
How much does Glean cost?
Glean has no public prices. It is sold only through a sales demo, and there is no self-serve plan to sign up for.
Which AI models does Glean use?
Glean routes requests across models from several providers, including its own Waldo model alongside models from OpenAI, Google, Anthropic and Amazon. An admin sets the default model for the organization and can exclude or restrict models.
What does Glean search across?
Glean connects to more than 250 apps, including Confluence, GitHub, Box, Asana and Databricks, and grounds its search and Assistant answers in those connected systems. Deep Research adds the web to that.
Is Glean SOC 2 and GDPR compliant?
Glean is SOC 2 Type II, ISO 27001 and ISO 42001 certified, and it is also GDPR compliant, HIPAA compliant and TX-RAMP Level 2 authorized.
