Fathom records and summarizes meetings through a bot that joins your call, or through a beta bot-free mode on Mac. It has a free forever plan and three priced paid tiers, so what decides whether it suits you is whether you need CRM sync or coaching metrics, and whether the seat minimums on its Team and Business plans fit your team size.
What is Fathom AI Notetaker?
Fathom is now part of Superhuman, though it continues to run and sell as its own product with its own plans. It is a company headquartered in the United States, offered as a cloud service reached through the web, Windows and Mac desktop apps and an iPhone app; every version needs an account and processes meetings on Fathom's servers.
What Fathom AI Notetaker captures from a meeting
The Fathom Notetaker joins Zoom, Google Meet or Microsoft Teams calls as a bot and captures full video, audio and a searchable transcript. On Mac, a beta bot-free mode captures meetings without a bot in the call, offering full video, audio-plus-transcript or transcript-only options. Its iPhone app records in-person meetings and calls away from your laptop; there is no Android app.
A live transcript during the meeting comes only with the bot-free Mac mode; with the bot, the transcript and notes arrive once the call ends. Fathom transcribes 38 languages, and on Premium and Team it can write the summary in Spanish, Portuguese, German, French, Italian or Dutch as well as English. Advanced call summaries draw on more than 15 expert meeting templates, including frameworks such as BANT and Sandler, though the free plan only gets limited use of them.
Ask Fathom lets you ask questions about a single call on the free plan, and an account-wide, beta version searches and answers across all your calls on paid plans. Clips, playlists and search across calls are included from the free plan. Coaching metrics, tracking speaking patterns and behaviors, are on the Business plan. CRM sync pushes meeting summaries and notes automatically into Salesforce or HubSpot records.
Working with other people
A team workspace, with team members, a team recordings view, team folders, and comments and mentions, starts on the Team plan. A public API and an MCP server are available for building custom integrations. Fathom can surface meeting context inside ChatGPT or Claude. It runs on the web, with Windows and Mac desktop apps and an iPhone app.
Fathom AI Notetaker pricing: what each plan gives
Free costs nothing and gives unlimited recordings and transcriptions, instant AI call summaries, clips, playlists and search across calls, and a choice of bot-free (beta) or bot capture.
Premium costs $20 per user a month ($16 per user a month billed yearly) and adds advanced call summaries, AI-generated action items, a conversational meeting assistant and a custom meeting bot. Team costs $19 per user a month ($15 per user a month billed yearly, 2 user minimum) and adds the team workspace. Business costs $34 per user a month ($25 per user a month billed yearly, 2 user minimum) and adds coaching metrics and AI scorecards. Enterprise is priced by quote and adds single sign-on through Okta, SCIM provisioning and a HIPAA business associate agreement.
Privacy and security
Fathom may use de-identified meeting data to train its own models, and you can opt out of this in your account settings; its third-party AI providers are not permitted to train on your data. It can ask external attendees for recording consent before a call, and the bot's tile tells everyone in the call that it is recording. Fathom is SOC 2 Type II certified, GDPR compliant, and offers a signed HIPAA business associate agreement on the Enterprise plan, which also adds single sign-on. Support runs through email and a help center.
Who Fathom AI Notetaker suits
Fathom suits teams that want a free plan to start recording on, the option of a bot-free Mac workflow, and AI call summaries, action items and a custom meeting bot included from the cheapest paid plan rather than sold as an add-on.
It suits less well Android users who want to record in person, anyone who wants a live transcript on Windows, teams smaller than two people who want the Team or Business plan's features, or anyone uncomfortable with de-identified meeting data training Fathom's own models unless they actively opt out.
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Frequently Asked Questions
How much does Fathom AI Notetaker cost?
The free plan costs nothing and gives unlimited recordings and transcriptions. Paid plans start at Team for $19 per user a month ($15 per user a month billed yearly, 2 user minimum), with Premium at $20 per user a month and Business at $34 per user a month, and Enterprise priced by quote.
Can Fathom AI Notetaker record without a bot?
Yes, on Mac. A beta bot-free mode captures meetings without a bot in the call, with full video, audio-plus-transcript or transcript-only options. Elsewhere, the Fathom Notetaker joins as a bot on Zoom, Google Meet and Microsoft Teams.
Can Fathom AI Notetaker record in-person meetings?
Yes, through its iPhone app, which records conversations away from a video call and adds them to your Fathom history. There is no Android app.
Does Fathom AI Notetaker sync with a CRM?
Yes. It automatically pushes meeting summaries and notes into Salesforce or HubSpot records.
Does Fathom AI Notetaker train on my meeting data?
It may use de-identified meeting data to train its own models, but you can opt out in your account settings. Its third-party AI providers are not permitted to train on your data.
