Every score is worked out from the vendor's own pages · How we score →Disclosure
SAASINSPECTOR
Security and compliance

ISO 27001

An international certification for how a company manages information security.

37 of 79 tools we checked hold ISO 27001 See them ↓

01In plain English

ISO 27001 is an international standard for running an information security programme. A company is certified when an accredited body audits it and confirms its security processes meet the standard. It is renewed on a regular cycle, with checks in between.

02Why it matters when you are choosing

It does the same job as SOC 2 for buyers outside the US, and European and Asian companies often ask for it first. Holding both usually means a vendor has a mature security team.

03What to check

Ask the vendor

Ask for the certificate and check the scope: it should cover the product you are buying, not only one office or a different part of the business.

04The tools

37of 79 checked

37 of the 79 tools we checked hold ISO 27001. Each one is checked against the vendor's own pages. A tool missing from this list may not have been checked yet, which is not the same as a no.

Fin logo

Fin

Mid-market and enterprise businesses seeking an AI agent to automate customer service across multiple channels and helpdesks

8.5
Rank #1 of 8 AI support agents
Best:Channels10
Weakest:Pricing6
Ticketing: yesHelp center: yesSLA policies: yesISO 27001: yes
From $0.99No free plan
100% from published facts · checked 13 Sep
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Intercom logo

Intercom

Customer support teams ranging from startups to large enterprises

8.2
Rank #3 of 16 helpdesks
Best:Channels10
Weakest:Pricing5.5
Ticketing: yesHelp center: yesSLA policies: yesISO 27001: yes
From $39No free plan
100% from published facts · checked 13 Sep
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Workato logo

Workato

Teams scaling and operationalizing AI-powered workflows across the enterprise

7.9
Rank #5 of 11 workflow automation tools
Best:Building workflows10
Weakest:Support5
Test environments: yesSelf-hosted: noBring your own key: yesAgent testing: no
Price not publishedFree plan
73% from published facts · checked 13 Sep
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Dify logo

Dify

Independent developers, small to medium teams, and enterprises building production AI apps

7.1
Rank #7 of 12 AI agent builders
Best:Building workflows10
Weakest:Support2.5
Test environments: noSelf-hosted: yesBring your own key: yesAgent testing: no
From $59Free plan
73% from published facts · checked 13 Sep
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GitHub logo

GitHub

Individual developers, teams, and enterprises seeking AI-powered code generation and assistance inside their existing IDEs

8.5
Rank #1 of 11 AI coding assistants
Best:Agents and your codebase10
Weakest:Privacy and security6.5
Agents that work in the cloud and open pull requests: yes
FreeFree plan
100% from published facts · checked 14 Sep
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Zendesk logo

Zendesk

Teams needing AI-powered customer support and ticketing

8.4
Rank #2 of 16 helpdesks
Best:Channels10
Weakest:Pricing6.5
Ticketing: yesHelp center: yesSLA policies: yesISO 27001: yes
From $25No free plan
100% from published facts · checked 13 Sep
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See all 37: ISO 27001 Certified Tools →
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