SAASINSPECTOR
Best of · 13 tools

Best Free AI Customer Service Tools

The best AI Customer Service tools with a genuinely free plan, not a trial that expires. Ranked by our review scores, with what each free tier actually gives you before you hit its ceiling.

Part of AI Customer Service Tool

Zoho

SMBs to enterprise businesses seeking an all-in-one suite with CRM, helpdesk, and AI automation

9.0
Rank #1 of 16 helpdesks
Best:Pricing10
Weakest:AI that answers your customers7.5
Ticketing: yesHelp center: yesSLA policies: yesISO 27001: yes
From $9Free plan
95% from published facts · checked 13 Sep
→
Botpress logo

Botpress

SMBs and enterprises building AI-powered customer support agents and helpdesks without heavy engineering resources

7.5
Rank #3 of 11 AI chatbot builders
Best:Channels10
Weakest:Support and branding5
Ticketing: yesHelp center: yesSLA policies: yesISO 27001: no
From $189Free plan
86% from published facts · checked 13 Sep
→
Help Scout logo

Help Scout

Growing teams managing customer support across multiple channels

7.8
Rank #5 of 16 helpdesks
Best:Running a support team10
Weakest:Support and branding6.2
Ticketing: yesHelp center: yesSLA policies: yesISO 27001: no
From $30Free plan
100% from published facts · checked 13 Sep
→
tawk.to logo

tawk.to

Small to large businesses seeking a free, all-in-one customer communication platform with live chat, CRM, and AI automation

6.5
Rank #14 of 16 helpdesks
Best:Pricing8.8
Weakest:Security and privacy1
Ticketing: yesHelp center: yesSLA policies: noISO 27001: no
From $0Free plan
97% from published facts · checked 13 Sep
→
Chatbase logo

Chatbase

SMBs and mid-market teams seeking no-code AI agents for customer support, sales, and product guidance across chat, email, and voice

7.9
Rank #2 of 11 AI chatbot builders
Best:Integrations10
Weakest:Support and branding5
Ticketing: yesHelp center: noSLA policies: yesISO 27001: no
From $40Free plan
91% from published facts · checked 13 Sep
→
Tidio logo

Tidio

Small to mid-sized businesses needing live chat with AI automation

6.6
Rank #13 of 16 helpdesks
Best:Integrations10
Weakest:AI that answers your customers4.2
Ticketing: yesHelp center: noSLA policies: yesISO 27001: no
From $29Free plan
98% from published facts · checked 13 Sep
→
Crisp logo

Crisp

Solopreneurs to medium-sized businesses needing omnichannel customer support

7.1
Rank #12 of 16 helpdesks
Best:AI that answers your customers9.5
Weakest:Security and privacy1
Ticketing: yesHelp center: yesSLA policies: noISO 27001: no
From $45Free plan
100% from published facts · checked 13 Sep
→

DocsBot

Businesses wanting AI chatbots trained on their documentation

7.1
Rank #4 of 11 AI chatbot builders
Best:Integrations10
Weakest:Running a support team0
Ticketing: noHelp center: noSLA policies: noISO 27001: no
From $49Free plan
90% from published facts · checked 13 Sep
→
Wonderchat logo

Wonderchat

Customer support teams looking to automate responses and reduce repetitive tickets

6.4
Rank #5 of 11 AI chatbot builders
Best:Channels10
Weakest:Support and branding1.2
Ticketing: yesHelp center: noSLA policies: noISO 27001: no
From $124Free plan
94% from published facts · checked 13 Sep
→
Chatling logo

Chatling

Small to mid-sized businesses wanting no-code AI chatbot support across web and social channels

6.2
Rank #6 of 11 AI chatbot builders
Best:Pricing8.8
Weakest:Security and privacy1.5
Ticketing: yesHelp center: noSLA policies: noISO 27001: no
From $25Free plan
90% from published facts · checked 13 Sep
→
Ochatbot logo

Ochatbot

Ecommerce brands on Shopify and similar platforms seeking AI-driven sales, support, and order management

5.3
Rank #8 of 11 AI chatbot builders
Best:Pricing10
Weakest:Running a support team0
Ticketing: noHelp center: noSLA policies: no
From $9Free plan
76% from published facts · checked 13 Sep
→
Vapi logo

Vapi

Developers building voice AI applications

5.5
Rank #2 of 3 voice agent platforms
Best:Pricing8.8
Weakest:Running a support team2
Ticketing: noHelp center: noSLA policies: noISO 27001: no
Price not publishedFree plan
79% from published facts · checked 13 Sep
→
Dante-ai logo

Dante-ai

Teams and businesses wanting to deploy AI agents on websites

4.9
Rank #10 of 11 AI chatbot builders
Best:Pricing7.6
Weakest:Integrations2.5
Ticketing: yesHelp center: noSLA policies: no
From $40Free plan
73% from published facts · checked 13 Sep
→

Keep exploring

Best Free AI ToolsBest AI Tools Under $10/moBest AI Tools Under $30/moBest AI Tools for YouTubersBrowse all categories →