Avoma is a meeting assistant and conversation intelligence platform built for revenue teams, recording and summarizing calls on Zoom, Google Meet, Microsoft Teams and Webex with either a bot or bot-free native capture. There is no free plan that records meetings, only a 14-day trial, so what decides whether it suits you is whether the core AI meeting assistant on the cheapest paid plan covers what you need, or whether you'll also want the separate Conversation Intelligence and Revenue Intelligence add-ons.
What is Avoma?
Avoma is a meeting assistant and conversation intelligence platform for revenue teams, based in the United States. It runs as a web app with iOS and Android apps, and all infrastructure is hosted on Amazon Web Services in the USA.
What Avoma captures from a meeting
Avoma supports both a meeting bot and bot-less native recording, so you can choose whether it joins as a visible participant or captures the call directly from your device. It records Zoom, Google Meet, Microsoft Teams and Webex calls, with transcription and translation covering more than 70 languages, and it records video as well as audio.
Startup includes 10+ default AI note-taking templates, such as Demo, MEDDIC, SPICED, SPIN and 1:1; Organization adds custom templates with custom smart topics on top of the same defaults. Ask Avoma answers questions about a single meeting on every paid plan, while a global version that searches across all of a user's meetings is limited to the Enterprise plan.
Notes save automatically to connected CRM records from the Startup plan, and users can create shareable snippets from any recording. Organization adds a limited version of Conversation Intelligence, covering talk-pattern skills and topic trackers; the full set of AI call scoring and coaching recommendations is a separate paid add-on on top of any core plan.
Working with other people
Recordings and notes can be shared at private, team, organization or public scope. Avoma integrates with Zoom, Google Meet, Microsoft Teams and GoToMeeting for conferencing, and with Salesforce, HubSpot, Pipedrive, Copper and Zendesk Sell for CRM, plus Slack and ClickUp. An API and an MCP server both connect Avoma to other tools and AI agents, and it runs as a web app with iOS and Android apps.
Avoma pricing: what each plan gives
There's no free plan that records meetings, only a 14-day free trial of the Organization plan with all add-ons enabled and no credit card required. Separately, unlimited free Viewer and Collaborator seats can watch recordings, view notes and transcripts, comment and share, but cannot record meetings themselves.
Startup costs $29 a month ($19 a month billed annually) and includes an unlimited AI meeting assistant, unlimited real-time transcription, unlimited AI summary notes, unlimited recording storage, 5 pre-recorded audio or video uploads per user per month, and 2 AI note regenerations per meeting with standard templates. Organization costs $39 a month ($29 a month billed annually) and adds custom note templates and limited Conversation Intelligence. Enterprise costs $39 a month, billed annually only, with a minimum of 10 paid seats, and adds Global Ask Avoma, HIPAA compliance and single sign-on.
Conversation Intelligence, Revenue Intelligence and Lead Router are separate paid add-ons for revenue teams, on top of any core plan. Conversation Intelligence and Revenue Intelligence each cost $35 a month ($29 a month billed annually) per seat, and Lead Router costs $25 a month ($19 a month billed annually) per seat.
Privacy and security
Avoma is SOC 2 Type II certified and GDPR compliant, with built-in notifications to help gain consent before recording. HIPAA compliance and single sign-on (SAML/OIDC) are Enterprise-plan features. All data is hosted on Amazon Web Services in the United States, with no EU data residency option. Support runs through live chat, email and a help center.
Who Avoma suits
Avoma suits revenue teams that want one tool for recording sales and customer calls, syncing notes straight to Salesforce, HubSpot or another connected CRM, and choosing between a meeting bot or bot-free native capture. It also suits teams comfortable starting with the Startup plan's already-unlimited transcription and AI notes.
It suits less well anyone who wants to try recording meetings for free, since there's no free recording plan, only a 14-day trial, or anyone who needs deep conversation analytics without paying extra, since the full Conversation Intelligence feature set sits outside every core plan and cross-meeting search is Enterprise-only.
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Frequently Asked Questions
How much does Avoma cost?
There's no free plan that records meetings, only a 14-day trial of the Organization plan. Paid plans start at Startup for $29 a month ($19 a month billed annually), rising to Organization at $39 a month ($29 annually) and Enterprise at $39 a month billed annually only, with a 10-seat minimum.
Can Avoma record without a bot?
Yes. Avoma supports bot-less native recording as well as the standard meeting bot, for Zoom, Google Meet, Microsoft Teams and Webex calls.
Does Avoma's AI assistant work across meetings?
Ask Avoma answers questions about a single meeting on every paid plan. A global version that searches across all of a user's meetings at once is limited to the Enterprise plan.
Is Avoma's data private and secure?
Avoma is SOC 2 Type II certified and GDPR compliant, and Enterprise adds HIPAA compliance and single sign-on. All data is hosted on Amazon Web Services in the United States, with no EU data residency option.
