Workato vs Zapier
Workato scores 8.0 to Zapier's 7.9 among the workflow automation tools we rate, and is the better pick for 2 of the 4 kinds of buyer below.
Workato wins, 8.0 to 7.9
Workato reaches a stated 14,000 app connectors against Zapier's 10,076, and hosts data across five regions, including the UK, Japan and Australia alongside the US and EU, where Zapier hosts only in the US. Both let you bring your own model, though Zapier limits this to its Enterprise plan and AWS Bedrock only, while Workato offers a choice of Anthropic, OpenAI, Azure OpenAI or AWS Bedrock. Zapier keeps run history for 60 days against Workato's 30.
Pick Workato if you need more model provider choices and wider hosting.
Pick Zapier if you want live chat support included.
Best for
Who each one suits, decided on the criteria that matter to that buyer and the checked facts where the two differ.
- Free plan: Zapier yes, Workato does not say
- Separate test and live environments: Workato yes, Zapier does not say
- But Zapier leads on run history kept on the cheapest plan: 60 days against 30 days
- What agents can learn from: Workato Files, databases, Zapier Files, website
- Test and evaluate agents: Workato no, Zapier not published
- Agents that work together: Workato yes, Zapier does not say
- Choice of data region: Us, eu, uk, jp, au against Us
- HIPAA: Workato yes, Zapier no
How they score
Both are scored the same way, against the other workflow automation tools we rate, from facts on each vendor's own pages. They split the criteria 2 each, with the rest level.
Where they differ
Every point where the two vendors' published facts disagree, with a link to where each fact was read. "Not published" means the vendor does not say either way.
Published by only one of them
Where they match (6)
Pricing, plan by plan
Every plan each vendor publishes, monthly and yearly where both are offered.
Workato
Zapier
For everything else about each tool, read the full Workato review and Zapier review.
Workato vs Zapier: common questions
Which is better, Workato or Zapier?
Workato scores 8.0 and Zapier 7.9 out of 10 among the workflow automation tools we rate. Workato is ahead on reliability and control and hosting and security. Zapier is ahead on pricing and support.
What can Workato do that Zapier cannot?
On the facts both vendors publish: hIPAA.
