SAASINSPECTOR
Head-to-head · workflow automation tools · facts checked 13 Sept 2026

Make vs Zapier

Zapier scores 8.0 to Make's 7.1 among the workflow automation tools we rate, and is the better pick for 2 of the 4 kinds of buyer below.

Make
#7 of 11 workflow automation tools
7.1
/ 10
From
$10.59/mo — Core
Free plan
Yes — Free plan with 1
Zapier
#4 of 11 workflow automation tools
8.0
/ 10
From
$29.99/mo
Free plan
Yes
The verdict

Zapier wins, 8.0 to 7.1

Make's Core plan costs $10.59 a month, well under half of Zapier's Professional plan at $29.99. Zapier connects to far more apps, 10,076 against Make's 3,000, and adds email and live chat support that Make does not offer beyond its community forum. Make hosts data in both the US and EU; Zapier hosts only in the US. Both give you a visual builder, branching and webhook triggers on every plan.

Pick Make if you want a lower price and a choice of data region.

Pick Zapier if you need more app connectors and direct support channels.

Best for

Who each one suits, decided on the criteria that matter to that buyer and the checked facts where the two differ.

Solo builders and startups
Make
Make 10.0 · Zapier 9.1 on building workflows and pricing
  • Cost of 1,000 five-step runs a month: $10.59 against $133.5
  • Monthly price, cheapest paid plan: $10.59 against $29.99
Ops teams connecting many apps
Zapier
Make 7.5 · Zapier 9.0 on apps it connects to and reliability and control
  • Run history kept on the cheapest plan: 60 days against 30 days
AI agent projects
Too close to call
Make 4.0 · Zapier 6.5 on ai agents
  • What agents can learn from: Make Files, Zapier Files, website
  • Agents that work together: Make no, Zapier not published
  • Test and evaluate agents: Make no, Zapier not published
Enterprise IT and compliance
Zapier
Make 2.5 · Zapier 5.2 on hosting and security and support
  • Ways to reach support: Email, live_chat, community against Community
  • But Make leads on choice of data region: Us, eu against Us
Section 01

How they score

Both are scored the same way, against the other workflow automation tools we rate, from facts on each vendor's own pages. Zapier leads on 4 of 7 criteria.

AI agents20% of the score
Make4.0
Zapier6.5
Building workflows20% of the score
Make10.0
Zapier10.0
Pricing20% of the score
Make10.0
Zapier8.2
Apps it connects to15% of the score
Make10.0
Zapier10.0
Reliability and control10% of the score
Make3.8
Zapier7.5
Hosting and security10% of the score
Make2.5
Zapier4.0
Support5% of the score
Make2.5
Zapier7.5
How the score works →
Section 02

Where they differ

Every point where the two vendors' published facts disagree, with a link to where each fact was read. "Not published" means the vendor does not say either way.

Monthly price, cheapest paid plan
Make
Make
$10.59
source ↗
Zapier
$29.99
source ↗
Cost of 1,000 five-step runs a month
Make
Make
$10.59
source ↗
Zapier
$133.5
source ↗
Run history kept on the cheapest plan
Zapier
Make
30 days
source ↗
Zapier
60 days
source ↗
Choice of data region
Make
Make
Us, eu
source ↗
Zapier
Us
source ↗
Does not train AI on your data
Make
Make
Yes
source ↗
Zapier
Unless you opt out
source ↗
Ways to reach support
Zapier
Make
Community
source ↗
Zapier
Email, live_chat, community
source ↗

Published by only one of them

What agents can learn from
Make
Files
source ↗
Zapier
Files, website
source ↗
Agents that work together
Make
No
source ↗
Zapier
Not published
Test and evaluate agents
Make
No
source ↗
Zapier
Not published
App connectors
Make
3000 apps
source ↗
Zapier
10,076 apps
source ↗
Separate test and live environments
Make
No
source ↗
Zapier
Not published
Self-hosted edition
Make
No
source ↗
Zapier
Not published
HIPAA
Make
No
source ↗
Zapier
Not published
Where they match (5)
BYOK: bring your own model or key
Make
Yes
source ↗
Zapier
Yes
source ↗
Visual builder
Make
Yes
source ↗
Zapier
Yes
source ↗
Branching and conditions
Make
Yes
source ↗
Zapier
Yes
source ↗
Webhook triggers
Make
Yes
source ↗
Zapier
Yes
source ↗
Free plan
Make
Yes
source ↗
Zapier
Yes
source ↗
Section 03

Pricing, plan by plan

Every plan each vendor publishes, monthly and yearly where both are offered.

Make

Core
$10.59/mo (up to $241.31/mo) · $108/yr (up to $2,185.96/yr)
10k credits/mo (up to 300,000 credits/mo); unlimited active scenarios, Make API access
Pro
$18.82/mo (up to $5,660.47/mo) · $192/yr (up to $57,736/yr)
10k credits/mo (up to 8 million credits/mo); priority execution, custom variables, full-text log search
Teams
$34.12/mo (up to $9,683.59/mo) · $348/yr (up to $98,772/yr)
10k credits/mo (up to 8 million credits/mo); teams and team roles, create and share scenario templates
Enterprise
Custom
Custom pricing; custom functions, enterprise app integrations, 24/7 support, overage protection

Zapier

Free
$0/mo · $0/yr
100 tasks/month, two-step Zaps, unlimited workflows, Tables, Forms, Zapier Copilot
Professional
$29.99/mo (up to $5,099/mo) · $/239.88/yr (up to $40,668/yr)
Multi-step Zaps, unlimited premium apps, webhooks, AI fields, email & live chat support, conditional form logic
Team
$103.50/mo (up to $5,999/mo) · $828/yr (up to $47,988/yr)
25 users, shared Zap workflows and folders, shared app connections, SAML SSO, priority support
Enterprise
Custom
Unlimited users, advanced admin permissions, annual task limits, observability, Technical Account Manager, advanced deployment options
Section 04

Pros and cons

From each tool's full review, written from the same checked facts.

Make

Pros
  • The visual canvas builder lets users construct complex multi-step automation workflows without writing a single line of code.
  • Routers, iterators, and aggregators enable branching, conditional logic, and array processing that most competing tools cannot handle.
  • Real-time data flow visualization allows users to watch data move through each module as a scenario runs, making debugging more intuitive.
  • Generous free plan includes 1,000 operations per month and two active scenarios, with paid plans starting at just $10.59 per month.
  • Supports over 500,000 users and is considered a category fixture, not a fringe alternative to mainstream automation tools.
  • Handles genuinely complicated, non-linear workflow logic that goes far beyond what linear automation tools like Zapier can manage.
  • Consistently described by G2 reviewers as the most powerful no-code automation tool they have ever used.
Cons
  • Steep learning curve means new users need significant time investment before they can use the platform effectively.
  • The complexity of the interface can be overwhelming for users who only need simple, linear automations.
  • The free plan is limited to just two active scenarios, which may not be sufficient for users with multiple automation needs.
  • The rebrand from Integromat to Make in 2022 may cause confusion for users researching or referencing older documentation and tutorials.
  • Enterprise pricing is custom and undisclosed, making it difficult for larger teams to budget without contacting sales.
  • The platform's power comes with a trade-off: the same features that enable advanced workflows add friction for straightforward use cases.
Full Make review →

Zapier

Pros
  • Zapier integrates with over 9,000 apps, making it one of the largest integration libraries available on any automation platform.
  • The visual workflow builder supports logic branches, conditional paths, and AI processing steps without requiring any coding knowledge.
  • A built-in Code step supports JavaScript and Python, giving technical users more flexibility without needing a separate tool.
  • The platform has expanded well beyond basic automation, now including AI agents, chatbots, native data tables, form tools, and a canvas builder.
  • With 8 million users and over a decade of development since 2011, the platform is mature, stable, and extensively documented.
  • Zapier handles simple trigger-and-action workflows extremely well, making it accessible for non-technical users automating everyday tasks.
Cons
  • Users tend to stay not out of satisfaction but because rebuilding existing workflows on another platform is too costly and time-consuming.
  • Most users only use a small fraction of available features, meaning they are effectively paying for capabilities they never touch.
  • The platform has grown so large in surface area that pricing becomes difficult to justify for users with basic automation needs.
  • Competitors like Make, n8n, Workato, and Microsoft Power Automate have eroded Zapier's near-monopoly in the no-code automation space.
  • The gap between what Zapier has built and where most of its users actually operate suggests the product may be overbuilt for its average customer.
  • Advanced features like AI agents and MCP connectivity may exist more on paper than in widespread, reliable real-world use based on community feedback.
Full Zapier review →
Section 05

Make vs Zapier: common questions

Which is better, Make or Zapier?

Zapier scores 8.0 and Make 7.1 out of 10 among the workflow automation tools we rate. Zapier is ahead on aI agents, reliability and control, hosting and security and support. Make is ahead on pricing.

Is Make or Zapier cheaper?

Make's cheapest paid plan is $10.59/mo — Core and Zapier's is $29.99/mo. Compare what each plan includes below before going on price alone.

Do Make and Zapier have a free plan?

Yes, both do.

Keep comparing