Tray.ai vs Workato
Tray.ai uniquely has 6 features · Workato uniquely has 6 features.
| Tray.ai | Workato | |
|---|---|---|
| Company | ||
| Founded | 2012 | 2013 |
| HQ | San Francisco, CA | Palo Alto, California |
| AI model | Proprietary (Merlin Agent Builder); supports Claude, Codex, and other AI IDEs | Proprietary (AI by Workato) + multi-model routing via AI Gateway |
| User base | — | 12,000+ global customers |
| Platforms | Web, API, Claude Code plugin, Codex plugin | Web |
| Languages | 25+ | 25+ |
| Pricing | ||
| Pricing model | Custom | Custom |
| Free plan | No | Yes |
| Free trial | No — demo-based only | No |
| Starting price | — | $100/mo |
| Enterprise | Enterprise – Unlimited workspaces, 180-day insights, advanced on-premise, SSO, HIPAA, regional hosting, log streaming, data engineering | Custom pricing |
| Refund policy | — | Workato does not publish a general self-service refund policy, although limited refund provisions appear in its Terms of Service. |
| All plans | ProContact for pricingTeamContact for pricingEnterpriseContact for pricingAgent Development (Add-on)Contact for pricing | FreeFreePro - 2.5k credits$75/monthPro - 3.5k credits$100/monthPro - 10k credits$275/monthPro - 30k credits$780/monthPro - 50k credits$1250/monthEnterpriseCustom |
| Positioning | ||
| Best for | Enterprises and departments needing governed automation, MCP, and agent integration across multiple use cases | Teams scaling and operationalizing AI-powered workflows across the enterprise |
| Differentiator | Governed platform combining agents, MCP, intelligent automation, and integration with centralized access controls and audit capabilities; rebranded from Tray.io to Tray.ai in 2024 | Enterprise-grade AI agents and workflow orchestration with 10,000+ app integrations and low-code interface |
| Competitors | Workato, MuleSoft, Boomi, Zapier | MuleSoft, Boomi, Microsoft Power Automate, Zapier, Tray.io |
| Features | ||
| 10,000+ App & System Integrations | — | ✓ |
| 700+ Connectors | ✓ | — |
| API Management | — | ✓ |
| Agent Governance | ✓ | — |
| Enterprise Mcp & AI Agents | — | ✓ |
| Guardian Log Masking | ✓ | — |
| Log Retention Management | ✓ | — |
| Low Code Apps | — | ✓ |
| Mcp Support | ✓ | — |
| Real Time Data & Event Orchestration | — | ✓ |
| Sso | ✓ | — |
| Workflow Orchestration | — | ✓ |
| AI Agents | ✓ | ✓ |
| API Webhooks | ✓ | ✓ |
| Conditional Logic | ✓ | ✓ |
| Custom Code | ✓ | ✓ |
| Data Transform | ✓ | ✓ |
| Error Handling | ✓ | ✓ |
| Execution Logs | ✓ | ✓ |
| Human in Loop | ✓ | ✓ |
| Num Integrations | 700+ | 14,000+ applications (1,200+ pre-built connectors included out-of-the-box) |
| Scheduled Runs | ✓ | ✓ |
| Team Features | ✓ | ✓ |
| Trigger Types | webhook / schedule / event (e.g. Salesforce closed-won opp) / API / MCP tool call | webhook / schedule / event triggers / API calls / real-time business event triggers |
| Visual Builder | ✓ | ✓ |
| Integrations | ||
| API Access | ✓ | ✓ |
| Google Workspace | ✓ | ✓ |
| Key Integrations | Salesforce, Marketo, Slack, Microsoft Teams, Google Workspace | Salesforce, SAP, Slack, ServiceNow, Workday |
| Openai Integration | ✓ | ✓ |
| Slack | ✓ | ✓ |
| Webhook Support | ✓ | ✓ |