Every score is worked out from the vendor's own pages · How we score →Disclosure
SAASINSPECTOR
Head-to-head · facts checked 13 Sept 2026

Make vs Salesforce

Salesforce uniquely has 6 features.

Make
#7 of 11 workflow automation tools
7.3
/ 10
From
$10.59/mo, Core
Free plan
Yes
The verdict

Make or Salesforce?

Section 01

Pricing, plan by plan

Every plan each vendor publishes, monthly and yearly where both are offered.

Make

Free
Free
1,000 operations a month, 2 active scenarios
Core
$10.59/mo · $108/yr
10k credits/mo (up to 300,000 credits/mo); unlimited active scenarios, Make API access Scales up to $241.31/mo ($2,185.96/yr) with usage.
Pro
$18.82/mo · $192/yr
10k credits/mo (up to 8 million credits/mo); priority execution, custom variables, full-text log search Scales up to $5,660.47/mo ($57,736/yr) with usage.
Teams
$34.12/mo · $348/yr
10k credits/mo (up to 8 million credits/mo); teams and team roles, create and share scenario templates Scales up to $9,683.59/mo ($98,772/yr) with usage.
Enterprise
Custom
Custom pricing; custom functions, enterprise app integrations, 24/7 support, overage protection

Salesforce

Free
Free
Free Suite CRM tier at no cost per user per month
Starter Suite
$25/user/mo
Turnkey AI + CRM; automate sales, marketing, and service. Billed monthly or annually.
Pro Suite
$100/user/mo
Advanced automation and deeper customisation. Billed annually. Contract required.
Sales Cloud Enterprise
$175/user/mo
Advanced Pipeline Management, Opportunity Scoring, Unlimited Web APIs, Agentforce. Billed annually.
Service Cloud Enterprise
$175/user/mo
AI for Customer Service, Self-Service Help Center, Workflow Automation. Billed annually.
Marketing Cloud Next Growth Edition
$1,500/org/mo
Agentforce Campaign Creation, Multi-Channel Journeys, Forms and Landing Pages. Billed annually.
Commerce Cloud B2B Growth Edition
Custom
6 B2B Shop Fronts, Order Management Lite, Analytics, Automation & Segmentation.
Slack Business+
$15/user/yr
SAML-based Single Sign-on, Critical Security Features, Advanced AI and Salesforce Integrations. Billed annually.

For everything else about each tool, read the full Make review and Salesforce review.

Side by side

Company
Founded20121999
HQPrague, Czech RepublicSan Francisco, USA
AI modelOpenAI GPT (via integration), proprietary orchestrationEinstein AI (Proprietary) + integrated LLMs
User base500K+150,000+ companies
PlatformsWebWeb, iOS, Android, Windows Desktop
Languages25+30+
Pricing
Pricing modelSubscriptionSubscription
Free planYes, Free plan with 1,000 operations/month and 2 active scenariosYes
Free trialYes — Free plan available indefinitelyYes
Starting price$10.59/mo, Core$25/user/mo
EnterpriseCustom$175/user/mo
Refund policy—No standard public refund policy; contract-based terms
All plansFree — Free Core — $10.59/mo Pro — $18.82/mo Teams — $34.12/mo Enterprise — CustomFree — Free Starter Suite — $25/user/mo Pro Suite — $100/user/mo Sales Cloud Enterprise — $175/user/mo Service Cloud Enterprise — $175/user/mo Marketing Cloud Next Growth Edition — $1,500/org/mo Commerce Cloud B2B Growth Edition — Custom Slack Business+ — $15/user/yr
Positioning
Best forNo-code/low-code automation builders, SMBs, agencies, and enterprises needing visual workflow automationSmall to large businesses needing AI-powered CRM with sales, marketing, and service automation
DifferentiatorMake's visual drag-and-drop scenario builder with advanced data mapping, iterators, and routers provides unmatched flexibility for complex multi-step automations without code.Turnkey AI with Employee Agent, built-in sales flows, AppExchange ecosystem, and deep customisation
CompetitorsZapier, n8n, Workato, Tray.io, Power AutomateHubSpot, Microsoft Dynamics 365, SAP CRM, Zoho CRM, ServiceNow
Features
AI Assistant—✓
E Commerce Storefront—✓
Email Marketing—✓
Lead & Opportunity Management—✓
Real Time Chat—✓
Sales Quoting & Forecasting—✓
AI Agents✓✓
API Webhooks✓✓
Conditional Logic✓✓
Custom Code✓✓
Data Transform✓✓
Error Handling✓✓
Execution Logs✓✓
Human in Loop✓✓
Num Integrations3,000+3,000+ via AppExchange
Scheduled Runs✓✓
Team Features✓✓
Trigger Typeswebhook / schedule / instant (real-time) / polling / email / RSS / watchwebhook / schedule / record change / email / API event / user action / platform event
Visual Builder✓✓
Integrations
API Access✓✓
Google Workspace✓✓
Key IntegrationsOpenAI, Google Workspace, Slack, HubSpot, AirtableSlack, Google Workspace, MuleSoft, SAP, Microsoft Teams
Openai Integration✓✓
Slack✓✓
Webhook Support✓✓
Section 02

Make vs Salesforce: common questions

Is Make or Salesforce cheaper?

Make's cheapest paid plan is $10.59/mo, Core and Salesforce's is $25/user/mo. Compare what each plan includes below before going on price alone.

Keep comparing