Head-to-head · facts checked 26 Sept 2026
Salesforce vs UiPath
Salesforce uniquely has 6 features · UiPath uniquely has 6 features.
The verdict
Salesforce or UiPath?
Section 01
Pricing, plan by plan
Every plan each vendor publishes, monthly and yearly where both are offered.
Salesforce
Free
Free
Free Suite CRM tier at no cost per user per month
Starter Suite
$25/user/mo
Turnkey AI + CRM; automate sales, marketing, and service. Billed monthly or annually.
Pro Suite
$100/user/mo
Advanced automation and deeper customisation. Billed annually. Contract required.
Sales Cloud Enterprise
$175/user/mo
Advanced Pipeline Management, Opportunity Scoring, Unlimited Web APIs, Agentforce. Billed annually.
Service Cloud Enterprise
$175/user/mo
AI for Customer Service, Self-Service Help Center, Workflow Automation. Billed annually.
Marketing Cloud Next Growth Edition
$1,500/org/mo
Agentforce Campaign Creation, Multi-Channel Journeys, Forms and Landing Pages. Billed annually.
Commerce Cloud B2B Growth Edition
Custom
6 B2B Shop Fronts, Order Management Lite, Analytics, Automation & Segmentation.
Slack Business+
$15/user/yr
SAML-based Single Sign-on, Critical Security Features, Advanced AI and Salesforce Integrations. Billed annually.
UiPath
Free
Free
Try It Now free access, limited in what runs at scale
Basic
$25/mo
Individuals and small teams; limited scale, hosted in European region, UiPath Bronze Support
Standard
Contact Sales
Professional agentic automation for businesses; includes agents, document processing, governance controls, no scale limits
Enterprise
Contact Sales
Company-wide deployments; self-healing UI automation, process mining, BYOM, BYOK, bring own credential vaults and CI/CD
For everything else about each tool, read the full Salesforce review and UiPath review.
Side by side
| Company | ||
| Founded | 1999 | 2005 |
| HQ | San Francisco, USA | New York, USA |
| AI model | Einstein AI (Proprietary) + integrated LLMs | Proprietary (UiPath AI + third-party LLM integrations) |
| User base | 150,000+ companies | 10M+ (community members and enterprise users) |
| Platforms | Web, iOS, Android, Windows Desktop | Web, Windows (Studio desktop), Cloud, On-Premise |
| Languages | 30+ | 25+ |
| Pricing | ||
| Pricing model | Subscription | Subscription |
| Free plan | Yes | Yes |
| Free trial | Yes | Yes — Free tier available (Try It Now) |
| Starting price | $25/user/mo | $25/mo |
| Enterprise | $175/user/mo | Contact Sales for pricing |
| Refund policy | No standard public refund policy; contract-based terms | — |
| All plans | Free — Free Starter Suite — $25/user/mo Pro Suite — $100/user/mo Sales Cloud Enterprise — $175/user/mo Service Cloud Enterprise — $175/user/mo Marketing Cloud Next Growth Edition — $1,500/org/mo Commerce Cloud B2B Growth Edition — Custom Slack Business+ — $15/user/yr | Free — Free Basic — $25/mo Standard — Contact Sales Enterprise — Contact Sales |
| Positioning | ||
| Best for | Small to large businesses needing AI-powered CRM with sales, marketing, and service automation | Individuals, small teams, businesses, and enterprises looking to automate business processes |
| Differentiator | Turnkey AI with Employee Agent, built-in sales flows, AppExchange ecosystem, and deep customisation | UiPath combines RPA robots with AI agents and process mining into a unified agentic automation platform, enabling orchestration of agents, robots, and humans across complex enterprise workflows with fine-grained governance. |
| Competitors | HubSpot, Microsoft Dynamics 365, SAP CRM, Zoho CRM, ServiceNow | Automation Anywhere, Blue Prism, Microsoft Power Automate, Workato, MuleSoft |
| Features | ||
| AI Assistant | ✓ | — |
| Agent Orchestration | — | ✓ |
| Bring Your Own AI Model | — | ✓ |
| Ci/Cd Pipeline Support | — | ✓ |
| Document Data Extraction | — | ✓ |
| E Commerce Storefront | ✓ | — |
| Email Marketing | ✓ | — |
| Lead & Opportunity Management | ✓ | — |
| On Premise Hosting | — | ✓ |
| Real Time Chat | ✓ | — |
| Sales Quoting & Forecasting | ✓ | — |
| Self Healing UI Automation | — | ✓ |
| AI Agents | ✓ | ✓ |
| API Webhooks | ✓ | ✓ |
| Conditional Logic | ✓ | ✓ |
| Custom Code | ✓ | ✓ |
| Data Transform | ✓ | ✓ |
| Error Handling | ✓ | ✓ |
| Execution Logs | ✓ | ✓ |
| Human in Loop | ✓ | ✓ |
| Num Integrations | 3,000+ via AppExchange | 1000+ (UiPath Marketplace with pre-built connectors and Integration Service) |
| Scheduled Runs | ✓ | ✓ |
| Team Features | ✓ | ✓ |
| Trigger Types | webhook / schedule / record change / email / API event / user action / platform event | Schedule / webhook / event / human action / API / email |
| Visual Builder | ✓ | ✓ |
| Integrations | ||
| API Access | ✓ | ✓ |
| Google Workspace | ✓ | ✓ |
| Key Integrations | Slack, Google Workspace, MuleSoft, SAP, Microsoft Teams | SAP, Salesforce, Microsoft 365, ServiceNow, Google Workspace |
| Openai Integration | ✓ | ✓ |
| Slack | ✓ | ✓ |
| Webhook Support | ✓ | ✓ |
Section 02
Salesforce vs UiPath: common questions
Is Salesforce or UiPath cheaper?
Salesforce's cheapest paid plan is $25/user/mo and UiPath's is $25/mo. Compare what each plan includes below before going on price alone.
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