Salesforce vs UiPath
Salesforce uniquely has 6 features · UiPath uniquely has 6 features.
| Salesforce | UiPath | |
|---|---|---|
| Company | ||
| Founded | 1999 | 2005 |
| HQ | San Francisco, USA | New York, USA |
| AI model | Einstein AI (Proprietary) + integrated LLMs | Proprietary (UiPath AI + third-party LLM integrations) |
| User base | 150,000+ companies | 10M+ (community members and enterprise users) |
| Platforms | Web, iOS, Android, Windows Desktop | Web, Windows (Studio desktop), Cloud, On-Premise |
| Languages | 30+ | 25+ |
| Pricing | ||
| Pricing model | Subscription | Subscription |
| Free plan | Yes | No |
| Free trial | Yes | Yes — Free tier available (Try It Now) |
| Starting price | $25/user/mo | $25/mo |
| Enterprise | $175/user/mo | Contact Sales for pricing |
| Refund policy | No standard public refund policy; contract-based terms | — |
| All plans | Starter Suite$25/user/moPro Suite$100/user/moSales Cloud Enterprise$175/user/moService Cloud Enterprise$175/user/moMarketing Cloud Next Growth Edition$1,500/org/moCommerce Cloud B2B Growth EditionCustomSlack Business+$15/user/yr | Basic$25/moStandardContact SalesEnterpriseContact Sales |
| Positioning | ||
| Best for | Small to large businesses needing AI-powered CRM with sales, marketing, and service automation | Individuals, small teams, businesses, and enterprises looking to automate business processes |
| Differentiator | Turnkey AI with Employee Agent, built-in sales flows, AppExchange ecosystem, and deep customisation | UiPath combines RPA robots with AI agents and process mining into a unified agentic automation platform, enabling orchestration of agents, robots, and humans across complex enterprise workflows with fine-grained governance. |
| Competitors | HubSpot, Microsoft Dynamics 365, SAP CRM, Zoho CRM, ServiceNow | Automation Anywhere, Blue Prism, Microsoft Power Automate, Workato, MuleSoft |
| Features | ||
| AI Assistant | ✓ | — |
| Agent Orchestration | — | ✓ |
| Bring Your Own AI Model | — | ✓ |
| Ci/Cd Pipeline Support | — | ✓ |
| Document Data Extraction | — | ✓ |
| E Commerce Storefront | ✓ | — |
| Email Marketing | ✓ | — |
| Lead & Opportunity Management | ✓ | — |
| On Premise Hosting | — | ✓ |
| Real Time Chat | ✓ | — |
| Sales Quoting & Forecasting | ✓ | — |
| Self Healing UI Automation | — | ✓ |
| AI Agents | ✓ | ✓ |
| API Webhooks | ✓ | ✓ |
| Conditional Logic | ✓ | ✓ |
| Custom Code | ✓ | ✓ |
| Data Transform | ✓ | ✓ |
| Error Handling | ✓ | ✓ |
| Execution Logs | ✓ | ✓ |
| Human in Loop | ✓ | ✓ |
| Num Integrations | 3,000+ via AppExchange | 1000+ (UiPath Marketplace with pre-built connectors and Integration Service) |
| Scheduled Runs | ✓ | ✓ |
| Team Features | ✓ | ✓ |
| Trigger Types | webhook / schedule / record change / email / API event / user action / platform event | Schedule / webhook / event / human action / API / email |
| Visual Builder | ✓ | ✓ |
| Integrations | ||
| API Access | ✓ | ✓ |
| Google Workspace | ✓ | ✓ |
| Key Integrations | Slack, Google Workspace, MuleSoft, SAP, Microsoft Teams | SAP, Salesforce, Microsoft 365, ServiceNow, Google Workspace |
| Openai Integration | ✓ | ✓ |
| Slack | ✓ | ✓ |
| Webhook Support | ✓ | ✓ |