Every score is worked out from the vendor's own pages · How we score →Disclosure
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Triple Whale logo

Triple Whale Review

Triple Whale is an e-commerce analytics tool that pulls attribution, profit after costs and lifetime value into one dashboard you can customize yourself. It also forecasts demand and plans stock, and a free plan sits alongside the paid tiers with SOC 2 and GDPR compliance behind it.

Visit Triple Whale →From $219/mo

Research-based review. Features and prices are checked on the vendor's own website, and the score is worked out from those facts. We haven't tested it hands-on yet.

The verdict

Triple Whale earns its keep for brands that want attribution, profit and forecasting in one place, though its paid plans sit at the top of this kind's price range.

Pros

  • Tracks orders to their source with multi-touch attribution and its own first-party Triple Pixel.
  • Runs cohort analysis, lifetime value analytics and profit insights alongside inventory management and forecasting.
  • Offers custom, no-code dashboards with a SQL editor and export to data warehouses including Snowflake and BigQuery.
  • Holds SOC 2 Type 2, SOC 2 Type 1 and SOC 3, and processes personal data in line with the GDPR and the CCPA.
  • Connects to Shopify, WooCommerce, BigCommerce, Adobe Commerce and Salesforce Commerce Cloud.

Cons

  • Sells its Enterprise tier only by contacting sales, with no published figure.
  • Runs its interface in English only.
  • Does not yet offer SSO; it is listed as coming soon on the Enterprise tier.
From $219/moFree plan YesFree trial Yes
8.2/10

Spec Score

Triple Whale against 4 e-commerce analytics tools
#1
of 4 e-commerce analytics tools
+1.2
vs the average
90%
from published facts
Ahead of other e-commerce analytics tools
Where it plugs in+2.7What it measures+2.2
Behind other e-commerce analytics tools
Pricing-0.8
Every criterion
Tap a row for the facts
What it measures9.2
+2.2 vs 7.0 avg32.2 of 35 points
Attributes orders to channelsyes1.5 / 1.5
Profit after costs, not just revenueyes1.5 / 1.5
Its own tracking pixelyes1.2 / 1.2
Lifetime value by cohortyes1.2 / 1.2
Build your own dashboardsyes1 / 1
Forecasts demandyes1 / 1
Plans stock and purchase ordersyes1 / 1
Benchmarks against other storesyes0.8 / 0.8
Tracks competitors' pricesno0 / 0.8
Why these numbers

Attributes orders to channels: Names multi-touch attribution (MTA) as the method; also has first and last click attribution.

Profit after costs, not just revenue: Feature tag on Shopify listing; also 'profit analysis' on triplewhale.com/analytics.

Lifetime value by cohort: Also tagged 'Lifetime value (LTV)' and 'Cohort analysis' on the Shopify App Store listing's feature checklist.

Build your own dashboards: Pricing page also lists 'No-code dashboards ... and a SQL editor' under Foundation.

Forecasts demand: 'Forecasting' is one of the vendor's own feature tags on the Shopify listing; the marketing site only mentions forecasting in a general Moby AI context, not stock-specific.

Plans stock and purchase orders: Listed under a free analytics tool, not a dedicated purchase-order/reorder-point feature.

Benchmarks against other stores: Also 'Personalized Benchmarks' and a 'Free Performance Benchmarks Dashboard' referenced on the main site.

Tracks competitors' prices: Checked analytics, business-intelligence, forecasting and integrations pages and the Shopify listing's feature tag list; no mention of tracking other retailers' prices.

Where it plugs in9.5
+2.7 vs 6.8 avg19 of 20 points
Store platforms it works with6 store platforms4 / 4
Public APIyes3 / 3
Webhooksnot published, half points0.5 / 1
Apps it connects to27 integrations2 / 2
Why these numbers

Store platforms it works with: Counted from ecommerce_platforms. adobe_commerce = Magento; also has its own Shopify App Store listing confirming Shopify support.

Public API: Dedicated developer portal with account signup; also linked from site footer as 'Developer Docs'.

Apps it connects to: Counted from integrations. Partial list from a long integrations page (60+ per homepage copy); Gorgias and Recharge confirmed via the Shopify listing's 'Works with' line.

Pricing5.9
-0.8 vs 6.7 avg14.8 of 25 points
Cheapest paid plan, monthly$2190.8 / 4
Free planyes2 / 2
Free trialdoes not applyn/a
What the price grows withflat2 / 2
Setup fee on topnot published, half points0.5 / 1
Why these numbers

Cheapest paid plan, monthly: Cheapest paid plan on the monthly term. triplewhale.com/pricing itself shows no figures for these tiers (Book a walkthrough / Contact sales); real prices only found on the Shopify App Store listing, billed in USD.

Free plan: Free tier: business data in one view plus daily Moby AI, no expiry stated.

What the price grows with: Both published tiers are fixed monthly/annual fees with no stated multiplier by orders, revenue, ad spend or catalogue size.

Privacy and trust7.9
+0.4 vs 7.5 avg15.8 of 20 points
Does not train AI on your store datanot published, half points1.3 / 2.5
SOC 2yes2 / 2
GDPRyes1.5 / 1.5
Onboarding included in a planyes1.5 / 1.5
Ways to reach support2 support channels1.7 / 2.5
Why these numbers

SOC 2: Also stated on homepage: 'SOC 2 Type II'.

GDPR: Also listed as a compliance badge on the Trust Center and homepage ('GDPR & CCPA compliant').

Onboarding included in a plan: Enterprise plan.

Ways to reach support: Counted from support_channels. Chat confirmed via Intercom subprocessor entry; dedicated_csm from pricing page's Enterprise 'dedicated success coverage'. Email, phone, slack and community support are not stated on either page.

yesnonot published average for e-commerce analytics tools
How the Spec Score works

Scored from what Triple Whale publishes on its own site. Not a hands-on test.

Compared with 4 e-commerce analytics tools. Facts checked 24 Sep 2026.

A fact the vendor does not publish gets half the points, or the typical value for a number, and says so. It never counts as a no. How we score.

Triple Whale is an ecommerce analytics and attribution platform built around its own tracking pixel and an AI operator called Moby. What decides whether it suits you is how much you need multi-touch attribution and profit tracking across several ad and data platforms at once, since that is where its integration list is deepest.

Triple Whale homepage screenshot
Triple Whale, Homepage

What is Triple Whale?

Triple Whale was founded in 2021 by Maxx Blank, AJ Orbach and Ivan Chernykh, and is based in Columbus, Ohio, United States. It runs as a web dashboard. Triple Whale has its own listing on the Shopify App Store, and also connects to WooCommerce, BigCommerce, Adobe Commerce and Salesforce Commerce Cloud.

What Triple Whale measures

Triple Whale tracks orders back to their source with multi-touch attribution and its own first-party Triple Pixel for cross-device, cross-platform tracking. It runs cohort analysis and lifetime value analytics, profit insights, and forecasting alongside inventory management. Custom, no-code dashboards are available with a SQL editor, plus benchmarking against other stores, notifications and alerts, and data export, including a sync to data warehouses such as Snowflake, BigQuery, Google Cloud Storage and AWS S3. It does not track competitors' prices.

Integrations and setup

Triple Whale has a dedicated developer portal with account sign-up for its API. Its integrations include Klaviyo, Attentive and Omnisend for email and SMS, Meta, Google Ads, Snapchat, TikTok Ads, LinkedIn, Pinterest Ads, Amazon Ads and Reddit for advertising, Google Search Console and Google Analytics, Slack and Google Sheets for reporting, and Gorgias and Recharge.

Triple Whale pricing: what each plan gives

Triple Whale pricing screenshot
Triple Whale, Pricing

Foundation costs $219 a month ($182.50 a month billed yearly) and Automate costs $749 a month ($624.17 a month billed yearly); both are flat fees. An Enterprise tier sits above Automate with no published price, sold by contacting sales. There is a free plan that gives a single view of business data plus daily use of Moby AI. Billing runs every 30 days by default, with annual billing an optional discount rather than a required term, and there is no minimum contract term.

Privacy and security

Triple Whale holds SOC 2 Type 2, SOC 2 Type 1 and SOC 3. It processes personal data in line with the GDPR and the CCPA. Third-party AI services that process Google Workspace data are engaged under commercial agreements that prohibit using that data for model training. SSO is not yet available; it is listed as coming soon on the Enterprise tier. Support runs through chat, with dedicated success coverage on the Enterprise plan.

Who Triple Whale suits

Triple Whale suits a store that wants attribution, profit and cohort analysis pulled together from a wide set of advertising, email and reporting platforms into one dashboard, with its own pixel and an API for building further on top.

It suits less well a store that wants every tier's price laid out on one page before talking to anyone, since Enterprise pricing is sold only by contacting sales, or a shopper-facing team that needs SSO now, since that is still coming.

Screenshots

Triple Whale features screenshot
Triple Whale, Features

How Triple Whale compares

Triple Whale scores 8.2 out of 10 among the e-commerce analytics tools we rate. These three do the same job and are the closest to it, compared on what each vendor publishes.

8.2Triple Whale
vs
7.0Lebesgue

Lebesgue

Triple Whale's cheapest paid plan runs $219 a month flat; Lebesgue's cheapest is $79, also flat, and both keep a free plan on top. Triple Whale adds a public API and no-code custom dashboards for building your own views, which Lebesgue does not offer. Lebesgue still covers attribution, its own pixel, lifetime value by cohort, demand forecasting, stock planning and store benchmarks. Triple Whale also works with six store platforms and 27 integrations against Lebesgue's three and eight.

Pick Lebesgue if you want attribution and forecasting at $79 instead of $219.
Pick Triple Whale if you want custom dashboards and a public API built in.

Triple Whale vs Lebesgue →
8.2Triple Whale
vs
6.3Prediko

Prediko

Triple Whale is built for attribution and profit tracking across channels, with its own pixel and lifetime value by cohort; Prediko is built for demand forecasting and stock planning, with no attribution or pixel of its own. Triple Whale's cheapest plan is $219 a month flat; Prediko starts at $49 a month and scales with revenue, with a 14 day free trial. Pick based on the job: channel attribution or inventory planning.

Pick Prediko if you need demand forecasting and inventory planning, not attribution.
Pick Triple Whale if you need channel attribution and your own tracking pixel.

Triple Whale vs Prediko →
8.2Triple Whale
vs
6.3RetentionX

RetentionX

Triple Whale charges a flat $219 a month with a free plan; RetentionX starts at $49 a month but scales with revenue, with a 30 day free trial instead. Both attribute orders to channels, run their own tracking pixel, track lifetime value by cohort and forecast demand. Triple Whale also tracks profit after costs, plans stock and purchase orders, and benchmarks against other stores, none of which RetentionX has. Both carry SOC 2.

Pick RetentionX if you want a lower entry price and a longer free trial.
Pick Triple Whale if you want profit tracking, stock planning and benchmarks together.

Triple Whale vs RetentionX →

Frequently Asked Questions

How much does Triple Whale cost?

Foundation costs $219 a month ($182.50 a month billed yearly) and Automate costs $749 a month ($624.17 a month billed yearly). There is also a free plan, and an Enterprise tier priced by contacting sales.

Which platforms does Triple Whale work with?

Triple Whale works with Shopify, WooCommerce, BigCommerce, Adobe Commerce and Salesforce Commerce Cloud.

Does Triple Whale track competitor prices?

No. Triple Whale measures a store's own attribution, profit and inventory data, but it does not track other retailers' prices.

Is Triple Whale's data handling certified?

Yes. Triple Whale holds SOC 2 Type 2, SOC 2 Type 1 and SOC 3, and processes personal data in line with the GDPR and the CCPA.

Triple Whale is featured in

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