Head-to-head
Fathom AI Notetaker vs Fireflies.ai
Fathom AI Notetaker uniquely has 21 features · Fireflies.ai uniquely has 13 features.
The verdict
Fathom AI Notetaker or Fireflies.ai?
Section 01
Pricing, plan by plan
Every plan each vendor publishes, monthly and yearly where both are offered.
Fathom AI Notetaker
Free (Individual)
Free
Unlimited recordings, transcriptions, instant AI summaries, clips, playlists, search; bot-free (beta) or bot capture
Premium (Individual)
$20/mo · $192/yr
Everything in Free plus advanced call summaries, AI-generated action items, conversational meeting assistant, custom meeting bot
Team
$19/mo per user · $180/yr per user
Everything in Premium plus global search across calls, playlists of highlights for all team meetings, collaboration via comments, folders, keyword alerts; 2 user min
Business
$34/mo per user · $25/mo per user
Everything in Team plus CRM field sync, Deal View, coaching metrics, AI scorecards, advanced and custom call summaries; 2 user min
Enterprise
Custom
Everything in Business plus Launch Assist onboarding, org-wide security controls, SSO & SCIM, custom data retention, dedicated success manager & priority support SLAs
Fireflies.ai
Pro
$18/mo · $120/yr
8,000 mins of storage/seat, 20 AI Credits
Business
$29/mo · $228/yr
Unlimited storage, 30 AI Credits
Enterprise
Starts at $456/yr
Unlimited storage, 50 AI Credits
Section 02
Pros and cons
From each tool's full review, written from the same checked facts.
Fathom AI Notetaker
Pros
- Fathom offers a bot-free capture method, meaning no awkward bot joins your calls and participants never see a 'Fathom has joined the meeting' notification.
- Post-call summaries and transcripts are delivered extremely fast — often before you've even closed the meeting tab.
- AI-generated action items automatically push to tools like Asana and HubSpot, eliminating manual CRM updates after calls.
- The 'Ask Fathom' conversational assistant lets you query your entire call history using natural language questions.
- The tool works across all three major meeting platforms: Zoom, Google Meet, and Microsoft Teams.
- Fathom serves both individual users who want clean notes and sales teams needing coaching metrics and CRM automation from the same platform.
- A free tier is available, making it accessible for individuals to evaluate without upfront cost.
- Fathom has scaled to 300,000+ companies, suggesting broad real-world validation and reliability.
Cons
- Fathom is trying to serve two very different audiences — solo users and sales teams — which may mean neither gets a fully tailored experience.
- The company's low marketing presence could mean limited community resources, tutorials, or third-party support content.
- The 'Ask Fathom' assistant queries are limited by the quality and completeness of past transcripts, which may vary by call setup.
- Users on the free tier may hit feature limitations that require upgrading to access CRM integrations or advanced automation.
- As a relatively young company founded in 2020, long-term product stability and enterprise support maturity are still being proven.
- Bot-free capture, while impressive, may have platform-specific limitations or require specific system permissions to function reliably.
Fireflies.ai
Pros
- Works across all major video conferencing platforms including Zoom, Google Meet, Microsoft Teams, and Webex.
- AskFred AI assistant enables users to search across their entire meeting history and ask natural language questions against it.
- Supports direct upload of audio or video files for teams who record calls outside of live meetings.
- Offers conversation intelligence features like talk-time analysis and sentiment analysis at a fraction of the cost of competitors like Gong.
- Over one million companies use it, indicating a proven and stable product with a long track record since 2016.
- April 2025 update introduced 200+ AI Skills and a Live Assist feature with real-time coaching during calls.
- New Talk to Fireflies feature integrates Perplexity AI for live web search during meetings, pointing to a genuinely innovative product direction.
Cons
- There is a notable gap between what the homepage promises and what users actually report in real-world reviews.
- The newer Live Assist and Talk to Fireflies features lack sufficient user review data to confirm whether they work reliably.
- The product is not suitable for any voice generation, text-to-speech, voice cloning, or audio enhancement use cases.
- The broad claim of over one million companies using it is difficult to evaluate meaningfully, as the definition of a 'company' user is vague.
- The expanding feature set makes it harder to assess whether core functionality like transcription and summaries remains consistently strong.
- Sentiment analysis and conversation intelligence features position it against enterprise tools like Gong, which may create expectation mismatches for some buyers.
Side by side
| Company | ||
| Founded | 2020 | 2016 |
| HQ | San Francisco, USA | San Francisco, USA |
| AI model | Proprietary (with ChatGPT & Claude integrations) | Proprietary (with integrations including Perplexity AI for Live Assist) |
| User base | 300K+ companies | 1 million+ companies |
| Platforms | Web, Mac Desktop App, Windows, Chrome Extension | Web, iOS, Android, Chrome Extension, Desktop App |
| Languages | 25+ | 100+ |
| Pricing | ||
| Pricing model | Freemium | Freemium |
| Free plan | Yes | Yes |
| Free trial | Yes | No — free tier available indefinitely |
| Starting price | $0/mo | $18/mo |
| Enterprise | Custom | Contact Us |
| Refund policy | 90 day guarantee | — |
| All plans | Free (Individual) — Free Premium (Individual) — $20/mo Team — $19/mo per user Business — $34/mo per user Enterprise — Custom | Pro — $18/mo Business — $29/mo Enterprise — Starts at $456/yr |
| Positioning | ||
| Best for | Individuals and teams needing meeting recordings, transcriptions, and AI summaries | Meeting transcription and AI summaries for individuals to large enterprises |
| Differentiator | Bot-free capture option (in beta), conversational meeting assistant, and 90-day guarantee across all plans | Fireflies combines high-accuracy meeting transcription with 200+ AI Skills, real-time Live Assist coaching, conversation intelligence analytics, and deep CRM/project management integrations across 1M+ companies. |
| Competitors | Fireflies.ai, Otter.ai, Gong, Granola, tl;dv | Otter.ai, Fathom, Chorus.ai, Gong, Grain, tl;dv |
| Features | ||
| AI Call Summaries | ✓ | — |
| AI Summaries | — | ✓ |
| AI Generated Action Items | ✓ | — |
| Conversational Meeting Assistant | ✓ | — |
| Custom Meeting Bot | ✓ | — |
| Global Search Across Calls | ✓ | — |
| Hipaa Compliance | — | ✓ |
| SSO + Scim | — | ✓ |
| Unlimited Recordings | ✓ | — |
| Unlimited Transcription | — | ✓ |
| Video Recording | — | ✓ |
| Voice Agents | — | ✓ |
| AI Assistant | ✓ | — |
| API Access | — | ✓ |
| Audio Enhancement | — | ✕ |
| Batch Processing | — | ✓ |
| Browser Extension | ✓ | — |
| Calendar Integration | ✓ | — |
| Commercial Rights | — | ✓ |
| Document Creation | ✓ | — |
| Email Management | ✓ | — |
| Languages Supported | — | ✓ |
| Meeting Summary | ✓ | — |
| Mobile App | — | ✓ |
| Music Generation | — | ✕ |
| Noise Removal | — | ✕ |
| Note Taking | ✓ | — |
| Podcast Editing | — | ✓ |
| Presentation Builder | ✕ | — |
| Project Management | ✓ | — |
| Research Assistant | ✓ | — |
| Spreadsheet AI | ✕ | — |
| Task Automation | ✓ | — |
| Team Collaboration | ✓ | — |
| Text to Speech | — | ✕ |
| Transcription | — | ✓ |
| Voice Cloning | — | ✕ |
| Voice Styles | — | ✕ |
| Integrations | ||
| Adobe Audition | — | ✕ |
| API Access | ✓ | ✓ |
| Browser Extension | ✓ | — |
| Garageband | — | ✕ |
| Google Calendar | ✓ | — |
| Key Integrations | Zoom, Google Meet, Microsoft Teams, Slack, Salesforce, HubSpot, Asana, Notion, Zapier, Make, ChatGPT, Claude, Public API & MCP | Zoom, Google Meet, Microsoft Teams, Salesforce, HubSpot, Slack, Notion, Aircall, RingCentral, Greenhouse, Lever, Asana, Zapier, Chrome Extension |
| Microsoft 365 | ✓ | — |
| Slack Integration | ✓ | — |
| Zapier | ✓ | ✓ |
Section 03
Fathom AI Notetaker vs Fireflies.ai: common questions
Is Fathom AI Notetaker or Fireflies.ai cheaper?
Fathom AI Notetaker's cheapest paid plan is $0/mo and Fireflies.ai's is $18/mo. Compare what each plan includes below before going on price alone.
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