Every score is worked out from the vendor's own pages · How we score →Disclosure
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Luigi's Box logo

Luigi's Box Review

Luigi's Box, an AI site search tool, ranks results by individual shopper behavior and integrates with a wide range of product-feed and CMS tools across many store platforms. It does not offer search by image, but its own app-store listing includes a genuine free plan, and it covers GDPR. Pricing follows your catalogue size.

Visit Luigi's Box →Custom pricing, not published

Research-based review. Features and prices are checked on the vendor's own website, and the score is worked out from those facts. We haven't tested it hands-on yet.

The verdict

Luigi's Box fits stores wanting broad platform reach and a free entry tier, but it skips search by image, a feature Fast Simon offers.

Pros

  • Its Shopify free plan handles up to 5,000 indexed units a month with AI search, recommendations, product listing and advanced analytics.
  • It works with Shopify, WooCommerce, BigCommerce, Adobe Commerce, Shopware and PrestaShop, among others.
  • It supports search across multiple languages and markets from one account.
  • Onboarding and training with a dedicated success manager is included on its Enterprise tier.

Cons

  • Its core product is priced by custom quote with no published monthly figure.
  • It does not offer search by image.
  • It runs only in the browser, with no dedicated mobile app found.
From Custom pricing, not publishedFree plan YesFree trial Yes
7.5/10

Spec Score

Luigi's Box against 5 AI site search tools
#2
of 5 AI site search tools
+1.1
vs the average
67%
from published facts
Ahead of other AI site search tools
Where it plugs in+2.5Pricing+1.4
Behind other AI site search tools
What the search does beyond the basics-0.5
Every criterion
Tap a row for the facts
What the search does beyond the basics5.5
-0.5 vs 6.0 avg11 of 20 points
Orders results per shopperyes5.5 / 5.5
Search by imageno0 / 4.5
Why these numbers

Search by image: Checked the all-features page and the AI/Search product pages; the only image-related capability found is 'Visual Recommender' (image-similarity-based recommendations), not a shopper-facing search-by-image/upload-a-photo feature.

Where it plugs in9.2
+2.5 vs 6.7 avg23 of 25 points
Store platforms it works with7 store platforms4 / 4
Its own Shopify App Store listingyes2 / 2
Webhooksnot published, half points0.8 / 1.5
Apps it connects to16 integrations2.5 / 2.5
Why these numbers

Store platforms it works with: Counted from ecommerce_platforms. 'Magento' mapped to adobe_commerce. Page also lists many smaller regional platforms (Shoptet, Ecwid, JTL-Shop, Mirakl, etc.) and dev frameworks (Angular, Next.js, Laravel) not in the fixed enum; 'any platform' claim mapped to custom_api.

Its own Shopify App Store listing: Rating 4.3 (10) on the listing; reviews/rating not used for any fact per the brief.

Apps it connects to: Counted from integrations. Abbreviated: the page lists roughly 100 named integrations, mostly ecommerce/CMS platforms and product-feed tools; this is a representative subset, not the full list.

Pricing7.9
+1.4 vs 6.5 avg27.7 of 35 points
Cheapest paid plan, monthlynot published, typical value used3.4 / 4
Free planyes2 / 2
Free trialdoes not applyn/a
What the price grows withcatalogue_size1.2 / 2
Setup fee on topnot published, half points0.5 / 1
Why these numbers

Free plan: Not offered on the main marketing site (luigisbox.com/pricing is quote-only, 'Get your custom pricing'), but the vendor's own Shopify App Store listing publishes a genuine no-cost Free Plan with AI Search, Product Recommendation, Product Listing and Advanced Analytics included.

What the price grows with: Vendor names three drivers together (traffic, catalog size, search volume) for the quoted enterprise product; the one figure actually published (Shopify listing) bills per indexed 'unit', so catalogue_size was chosen as the closest single enum value.

Privacy and trust6.5
+0.3 vs 6.2 avg13 of 20 points
Does not train AI on your store datanot published, half points1.5 / 3
SOC 2not published, half points1 / 2
GDPRyes2 / 2
Ways to reach support2 support channels2 / 3
Why these numbers

GDPR: Also stated on /business/enterprise: 'GDPR & CCPA compliant'.

Ways to reach support: Counted from support_channels. Separate sales and support email/phone lines, plus per-country phone numbers.

yesnonot published average for AI site search tools
How the Spec Score works

Scored from what Luigi's Box publishes on its own site. Not a hands-on test.

Compared with 5 AI site search tools. Facts checked 24 Sep 2026.

A fact the vendor does not publish gets half the points, or the typical value for a number, and says so. It never counts as a no. How we score.

Luigi's Box is an AI search and product-discovery suite covering search, recommendations, product listing and a shopping assistant. What decides whether it suits you is how its pricing reaches you: its main product is sold by custom quote, while its Shopify listing publishes an actual free plan and a pay-as-you-go rate.

Luigi's Box homepage screenshot
Luigi's Box, Homepage

What is Luigi's Box?

Luigi's Box is made by Luigi's Box, s.r.o., based in Bratislava, Slovakia. It works with Shopify, WooCommerce, BigCommerce, Adobe Commerce, Shopware and PrestaShop, and has its own listing on the Shopify App Store, founded in 2016.

How Luigi's Box search works

Luigi's Box reads a query as a set of conditions rather than matching exact keywords, and automatically detects synonyms and corrects typos. Autocomplete, dynamic filters and personalization per shopper are included, along with search customization to pin, boost, hide or redirect results for specific queries.

Its "no results" prevention shows relevant products for queries that would otherwise return nothing, and search analytics reports on dead-end queries alongside autocomplete, recommender and shopping-assistant performance. It supports multiple languages and markets from one account. It does not search by image.

Integrations and setup

Luigi's Box runs as a web-based admin application, with a documented API covering content updates and event tracking. It integrates with Shopify, Shopware, BigCommerce, Commercetools, WooCommerce, PrestaShop, WordPress, Sitecore and Magento, among others.

Luigi's Box pricing: what each plan gives

Luigi's Box pricing screenshot
Luigi's Box, Pricing

Luigi's Box's core product is sold by custom quote, and no monthly figure is published for it. On Shopify, it separately offers a Free Plan covering AI search, product recommendation, product listing and advanced analytics up to 5,000 indexed units a month. Above that, its Pay-As-You-Go plan on Shopify bills at $1 per 500 indexed units a month, with no minimum term.

A 30-day free trial on Shopify covers the Shopping Assistant and Conversational Agent features on top of the Pay-As-You-Go plan. For the quoted core product, price scales with traffic, catalogue size and search volume together. Onboarding and training, with a dedicated success manager, is included on its Enterprise tier.

Privacy and security

Luigi's Box processes data in line with the GDPR. Support is available by email and phone, with separate lines for sales and support.

Who Luigi's Box suits

Luigi's Box suits stores on Shopify, WooCommerce, BigCommerce, Adobe Commerce, Shopware or PrestaShop that want AI search, recommendations and a shopping assistant in one suite, and that can start free on Shopify before growing into the quoted product.

It suits less well stores that want a published price up front for the core product, since it is quoted per customer, or stores that want shoppers to search by uploading an image, since Luigi's Box does not offer that.

Screenshots

Luigi's Box features screenshot
Luigi's Box, Features

Frequently Asked Questions

How much does Luigi's Box cost?

Its core product is priced by custom quote with no published figure. Its Shopify listing has a free plan up to 5,000 indexed units a month, then a Pay-As-You-Go plan billed at $1 per 500 units.

Which platforms does Luigi's Box work with?

Luigi's Box works with Shopify, WooCommerce, BigCommerce, Adobe Commerce, Shopware and PrestaShop, among others, and is listed on the Shopify App Store.

Does Luigi's Box search by image?

No. It does not offer search by image.

Is Luigi's Box GDPR compliant?

Yes. Luigi's Box processes data in line with the GDPR.

Luigi's Box is featured in

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