Head-to-head · facts checked 21 Sept 2026
Circleback vs Glean
Circleback uniquely has 17 features · Glean uniquely has 9 features.
From
$18/mo (Pro)
Free plan
Yes
The verdict
Circleback or Glean?
Section 01
Pricing, plan by plan
Every plan each vendor publishes, monthly and yearly where both are offered.
Circleback
Individual
$25/mo · $250/yr
AI notes for unlimited meetings, action items, automations, 100+ languages, integrations
Team
$30/mo · $300/yr
Everything in Individual plus team sharing, AI search across shared meetings, Slack huddles, inline comments, centralized billing
Enterprise
Custom
Everything in Team plus priority support, onboarding, advanced security controls
Glean
Glean does not publish a plan list we could read.
Section 02
Pros and cons
From each tool's full review, written from the same checked facts.
Circleback
Pros
- The Free plan already includes AI meeting notes, action items and Ask Circleback, its cross-meeting search assistant.
- Circleback records in-person conversations through dedicated mobile and Apple Watch apps, not just online calls.
- A bot-free desktop app is available alongside the standard meeting bot for online meetings.
- Circleback does not use customer data to train AI models.
Cons
- Meeting and recording history is capped at 30 days on the Free plan; unlimited history requires the Pro plan.
- Full automations to connected apps like Salesforce and HubSpot are limited on the Free plan and only unlocked from Pro.
- There is no EU data residency option; all data is stored in the United States.
Glean
Pros
- Glean connects to more than 250 apps, including Confluence, GitHub, Box and Databricks, and grounds its search and Assistant answers in them.
- It supports real-time voice, letting you have a spoken conversation instead of typing.
- Glean is SOC 2 Type II, ISO 27001, ISO 42001 and HIPAA compliant.
- Glean exposes its own MCP server, so other AI clients can connect to and act on Glean data.
Cons
- Glean has no public prices and is sold only through its sales team.
- There is no free plan.
- Multiplayer, the shared team chat, is still in beta.
Side by side
| Company | ||
| Founded | 2023 | 2019 |
| HQ | San Francisco, USA | San Francisco, CA, USA |
| AI model | Proprietary | Multi-model (supports 100+ LLMs including GPT-4, Claude, Gemini, and others via Model Hub) |
| User base | — | Millions of enterprise users (customers include Booking.com 14k employees, Ericsson 20k+ employees, Zillow, GCash, TIME) |
| Platforms | Web, Windows, Mac, iOS, Android | Web, Windows, Mac, iOS, Android, Chrome extension |
| Languages | 100+ | 25+ |
| Pricing | ||
| Pricing model | Freemium | Contact sales |
| Free plan | Yes | No |
| Free trial | Yes | Yes |
| Starting price | $18/mo (Pro) | Contact sales |
| Enterprise | Custom pricing | Custom pricing — contact sales |
| All plans | Individual — $25/mo Team — $30/mo Enterprise — Custom | — |
| Positioning | ||
| Best for | Anyone who records calls, phone conversations and in-person meetings and wants AI notes and clips on the free plan | Large companies that want AI search and agents across their own apps, bought through a sales team |
| Differentiator | AI notes, auto-assigned action items, and automations for unlimited meetings with 1,000+ app integrations | Trusted answers grounded in company data with turnkey AI ecosystem implementation on one centralized platform |
| Competitors | Otter.ai, Fireflies.ai, Fathom, tldv, Grain | Microsoft Copilot, Notion AI, Guru, Coveo, Elasticsearch, Perplexity for Enterprise, Moveworks |
| Features | ||
| AI Meeting Notes | ✓ | — |
| AI Search Across Meetings | ✓ | — |
| AI Powered Search | — | ✓ |
| Action Items | ✓ | — |
| Agent/Workflow Capabilities | — | ✓ |
| App Integrations (1,000+) | ✓ | — |
| Auto Assigned Action Items | ✓ | — |
| Custom Data Sources | — | ✓ |
| Google Calendar Connector | — | ✓ |
| Hundreds of Direct Connectors | — | ✓ |
| Meeting Automations | ✓ | — |
| Meeting Video & Audio Playback | ✓ | — |
| Slack Huddles Support | ✓ | — |
| Speaker Recognition | ✓ | — |
| Transcription & Speaker Recognition | ✓ | — |
| Zapier Integration | — | ✓ |
| AI Assistant | ✓ | ✓ |
| Browser Extension | — | ✓ |
| Calendar Integration | ✓ | — |
| Document Creation | ✓ | ✓ |
| Email Management | ✓ | — |
| Meeting Summary | ✓ | — |
| Mobile App | ✓ | ✓ |
| Note Taking | ✓ | — |
| Offline Mode | ✓ | ✕ |
| Presentation Builder | ✕ | — |
| Project Management | ✓ | ✓ |
| Research Assistant | ✓ | ✓ |
| Spreadsheet AI | ✕ | — |
| Task Automation | ✓ | ✓ |
| Team Collaboration | ✓ | ✓ |
| Integrations | ||
| API Access | ✓ | ✓ |
| Browser Extension | — | ✓ |
| Google Calendar | ✓ | — |
| Google Drive | — | ✓ |
| Key Integrations | Google Calendar, Gmail, Outlook, Slack, Notion, Linear, HubSpot, Salesforce, Attio, Asana, PostHog, Ashby, Intercom, Zoho, Monday, Zapier, Make, MCP, CLI, Webhook | Slack, Google Drive, Jira, Confluence, SharePoint, GitHub, Salesforce, plus 100+ connectors via Connectors platform |
| Microsoft 365 | ✓ | ✓ |
| Slack Integration | ✓ | ✓ |
| Zapier | ✓ | — |
Section 03
Circleback vs Glean: common questions
Is Circleback or Glean cheaper?
Circleback's cheapest paid plan is $18/mo (Pro) and Glean's is Contact sales. Compare what each plan includes below before going on price alone.
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