Octane AI is a Shopify product-quiz platform built around zero-party data capture rather than a chat widget. What decides whether it suits you is whether you want a quiz-driven recommendation engine tied into your email and SMS tools, since Octane AI runs on credits and Shopify alone.
What is Octane AI?
Octane AI is made by Octane AI, Inc., based in San Francisco. It is built for Shopify, with its own listing on the Shopify App Store.
What Octane AI does for shoppers
Octane AI is not a chat widget. Its CORE-1 engine drives a product quiz that cross-references shopper answers against the entire product catalogue. It captures zero-party data through the quiz and pop-up opt-ins, and it does not answer order status or return questions itself. It does not hand a live conversation over to a person, though quiz data can sync to a support team separately.
Recommendations and preferences connect to Klaviyo, Attentive, and Postscript as email and SMS platforms. Revenue attribution tracking is available through the Klaviyo integration.
Integrations and setup
Octane AI has an API and webhooks. Named integrations include Klaviyo, Postscript, Attentive, Recart, Tapcart, Recharge, Stay AI, Skio, Loop, Smartrr, Gorgias, Shopify, Zapier, Alloy Automation, Google Analytics, and Meta. The Enterprise & Unlimited plan includes custom onboarding.
Octane AI pricing: what each plan gives
There is no free plan, but every plan includes a 14-day free trial with full feature access. Octane AI Basic costs $50 a month ($43 a month billed yearly) and includes 400 credits, limited to two quizzes. Octane AI Plus costs $200 a month ($170 a month billed yearly). Octane AI Enterprise & Unlimited starts at $500 a month ($425 a month billed yearly), and the vendor notes this figure can run higher for high-volume stores.
Pricing runs on credits: one credit equals one completed quiz engagement, and AI features such as Smart Products, Smart Copy, and the Image Analyzer use additional credits per interaction, so the price grows with quiz completions and AI feature use. There is no setup fee on any plan, and there is no minimum contract term; annual billing is an optional discount rather than a requirement.
Privacy and security
The Enterprise plan includes SOC 2 compliance and a custom DPA. Octane AI processes personal data under the UK and EU GDPR. Support runs through email on the Basic plan, with a Slack channel, phone support, and a dedicated account manager on Enterprise.
Who Octane AI suits
Octane AI suits Shopify merchants who want a quiz-driven recommendation engine that feeds zero-party data straight into their email and SMS platforms. It suits less well anyone outside Shopify, since it works with no other platform, and anyone who wants order status or return handling built in, since it has neither.
Frequently Asked Questions
How much does Octane AI cost?
There is no free plan, only a 14-day trial. Octane AI Basic costs $50 a month ($43 billed yearly), Plus costs $200 a month ($170 billed yearly), and Enterprise & Unlimited starts at $500 a month ($425 billed yearly) and can run higher for high-volume stores.
Which platforms does Octane AI work with?
Octane AI is built for Shopify, with its own listing on the Shopify App Store.
Does Octane AI use a chat widget?
No. Octane AI is built around a product quiz powered by its CORE-1 engine, not a chat interface, and it does not answer order status or return questions.
Is Octane AI GDPR compliant?
Octane AI processes personal data under the UK and EU GDPR, and the Enterprise plan adds SOC 2 compliance and a custom DPA.
