Every score is worked out from the vendor's own pages · How we score →Disclosure
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Clerk.io logo

Clerk.io Review

Clerk.io is an AI merchandising tool that bundles search, recommendations, chat, email, and shopper segmentation into one modular platform for online stores, including Magento. It plugs in through its own JavaScript integration rather than an app-store listing, backed by a public API, and its price scales with the searches, recommendations, and emails you send. Standard onboarding is included.

Visit Clerk.io →From $119/mo

Research-based review. Features and prices are checked on the vendor's own website, and the score is worked out from those facts. We haven't tested it hands-on yet.

The verdict

Clerk.io fits multi-platform stores that want search, email, and segmentation in one modular tool, but there's no free plan, only a time-limited trial before billing starts.

Pros

  • Clerk.io covers search, recommendations, chat, email and audience segmentation as one connected set of modules.
  • Clerk.io includes built-in split testing to compare recommendation logics against each other.
  • Clerk.io carries no setup fee and no minimum contract term, with monthly billing available.
  • Clerk.io integrates with Klaviyo, Mailchimp and SendInBlue for email.

Cons

  • Clerk.io has no permanent free plan; every module's cheapest usable tier starts at $119 a month.
  • Clerk.io does not have a Shopify App Store listing; it integrates directly rather than through an installable app.
  • Pricing rises with usage on every module, from searches and recommendations to conversations and emails.
  • Clerk.io does not hold SOC 2 Type II certification.
From $119/moFree plan NoFree trial Yes
6.1/10

Spec Score

Clerk.io against 5 AI merchandising tools
#4
of 5 AI merchandising tools
-0.7
vs the average
82%
from published facts
Ahead of other AI merchandising tools
Nothing clearly above the average
Behind other AI merchandising tools
Pricing-1.7Privacy and trust-0.5
Every criterion
Tap a row for the facts
What it sells beyond recommendations8.0
+0.4 vs 7.6 avg16 of 20 points
Offers after checkoutnot published, half points2 / 4
Bundlesyes3 / 3
Targets shopper segmentsyes3 / 3
Why these numbers

Bundles: Also listed as a Recommendations logic: 'Most sold with: Encourage customers to buy more products by grouping the items that often sell together.'

Targets shopper segments: Sold as its own 'Audience' module.

Where it plugs in6.5
-0.4 vs 6.9 avg16.3 of 25 points
Store platforms it works with4 store platforms3.0 / 3.5
Its own Shopify App Store listingno0 / 1.5
Public APIyes2 / 2
Apps it connects to3 integrations1.5 / 3
Why these numbers

Store platforms it works with: Counted from ecommerce_platforms. Magento mapped to adobe_commerce.

Its own Shopify App Store listing: Shopify is supported as a direct 'Platform integration' via Clerk.js, not through an installable Shopify App Store listing.

Public API: Full public documented REST-style API with a separate API Reference site (docs.clerk.io/reference).

Apps it connects to: Counted from integrations. These are the only specifically-named third-party (non-ecommerce-platform) products found; ecommerce platforms are listed separately under ecommerce_platforms.

Pricing4.5
-1.7 vs 6.2 avg15.8 of 35 points
Cheapest paid plan, monthly$1191.1 / 3
Free planno0 / 2
Free trialnot published, typical value used0.5 / 1
What the price grows withrequests1 / 2
Setup fee on topno1 / 1
Minimum termnone1 / 1
Why these numbers

Cheapest paid plan, monthly: Cheapest paid plan on the monthly term. There are no named tiers like 'Starter/Pro'; pricing is a real-time calculator per module, a la carte, modular and additive (selecting Email + Audience together showed $238.00/mo = 119+119).

Free plan: The site offers a 'Free trial' link (time-limited), not a permanent free tier; every usable amount of any module (Search, Recommendations, Chat, Email, Audience) carries a price starting at $119/month once you select any non-zero usage.

What the price grows with: The calculator steps on monthly searches, recommendations, conversations and emails, which are calls made rather than ad displays. Recorded as requests; impressions was the first answer and means something else.

Setup fee on top: Standard implementation carries no separate one-off fee; the EUR99/hour 'Workday' rate only applies to non-standard extra work, so it is noted here rather than counted as a blanket setup fee.

Minimum term: Monthly billing is offered as a standard option alongside longer terms; longer terms are optional discounts, not a requirement.

Privacy and trust6.5
-0.5 vs 7.0 avg13 of 20 points
Does not train AI on your store datanot published, half points1.5 / 3
SOC 2no0 / 2
Onboarding included in a planyes2 / 2
Ways to reach support4 support channels3 / 3
Why these numbers

SOC 2: The Trust Center lists SOC 2 Type II as 'Compliant' with a 'View report summary' link, but its own disclaimer directly beneath the table says none of the listed frameworks (including SOC 2) are yet certified by a third-party auditor, and that certification is only intended for 2026.

Onboarding included in a plan: Standard onboarding/implementation is included in the subscription with no separate fee, across all tiers (not enterprise-gated); non-standard extra work is billed hourly (see setup_fee).

Ways to reach support: Counted from support_channels. Phone and email are published sitewide; an Intercom live-chat widget ('Open Intercom Messenger') is present on the pricing page; the FAQ implies every customer has an assigned CSM to contact.

yesnonot published average for AI merchandising tools
How the Spec Score works

Scored from what Clerk.io publishes on its own site. Not a hands-on test.

Compared with 5 AI merchandising tools. Facts checked 24 Sep 2026.

A fact the vendor does not publish gets half the points, or the typical value for a number, and says so. It never counts as a no. How we score.

Clerk.io is a Danish ecommerce platform that sells search, recommendations, chat, email and audience segmentation as separate, usage-metered modules rather than fixed tiers. What decides whether it suits you is how comfortable you are with a price that moves with your traffic rather than a flat monthly fee.

Clerk.io homepage screenshot
Clerk.io, Homepage

What is Clerk.io?

Clerk.io is made by Clerk.io, based in Denmark. It works with Shopify, Adobe Commerce, PrestaShop and WooCommerce. It connects to Shopify as a direct platform integration rather than through a listing on the Shopify App Store.

What Clerk.io puts in front of shoppers

Clerk.io recommends products from browsing behavior, past purchases and real-time intent, and builds bundles from products frequently bought together. It places cross-sell and upsell suggestions in the cart, sorts category pages by a configurable attribute, and personalizes homepage recommendation widgets per visitor.

Merchants can build audience segments, from past-purchase to loyalty and custom data segmentation, and run split tests that compare Clerk logics against each other with results reported in its analytics. Recommendations also appear inside email sends, factor in stock availability with smart alternatives, and are tracked back to revenue by order line.

Integrations and setup

Clerk.io offers a documented API and open integration for any store platform. It integrates with Klaviyo, Mailchimp and SendInBlue for email. Onboarding is included in the subscription with no separate implementation fee; additional non-standard work is billed by the hour.

Clerk.io pricing: what each plan gives

Clerk.io pricing screenshot
Clerk.io, Pricing

Clerk.io prices Search, Recommendations, Chat, Email and Audience as separate modules, each starting at $119 a month for its smallest usable amount: 10,000 monthly searches, 100,000 monthly recommendations, 100 monthly conversations, 10,000 monthly opened emails, or 10,000 monthly active subscribers. Selecting more than one module adds their prices together. Price rises with usage on every module, metered by API calls or, for Audience and Email, by contacts uploaded or emailed. There is no permanent free plan. There is no setup fee, and billing can be monthly with no minimum contract term, though discounts are available for longer commitments.

Privacy and security

Clerk.io processes data under the GDPR, with a Data Processing Agreement in place. Clerk.io does not hold SOC 2 Type II certification.

Who Clerk.io suits

Clerk.io suits merchants who want search, recommendations, chat, email and audience segmentation from one vendor and are comfortable paying per unit of usage on each module they turn on.

It suits less well anyone who wants a single flat subscription price, since every module is priced and metered on its own, or anyone who needs SOC 2 Type II certification, since Clerk.io does not hold it.

Screenshots

Clerk.io features screenshot
Clerk.io, Features

How Clerk.io compares

Clerk.io scores 6.1 out of 10 among the AI merchandising tools we rate. These two do the same job and are the closest to it, compared on what each vendor publishes.

6.1Clerk.io
vs
4.7Kimonix

Kimonix

Clerk.io starts at $119 a month, priced per module and scaled by requests; Kimonix starts at $19 a month plus usage billed per view. Clerk.io sells bundles and lets you target shopper segments; Kimonix offers neither. Kimonix does not train its AI on your store data, and gives a 14 day free trial.

Pick Kimonix if you want usage-based pricing and a no-training data guarantee.
Pick Clerk.io if you want bundles and shopper segments built in.

Clerk.io vs Kimonix →
6.1Clerk.io
vs
8.0LimeSpot

LimeSpot

LimeSpot's free plan and Shopify App Store listing set it apart from Clerk.io, which has neither; Clerk.io instead connects to Shopify directly through its own script. Clerk.io prices per module from $119 a month, scaled by requests, against LimeSpot's $9.99 scaling with revenue. Clerk.io reaches four store platforms to LimeSpot's two, while LimeSpot connects to 30 integrations against Clerk.io's three.

Pick LimeSpot if you want a Shopify-native listing and lower entry pricing.
Pick Clerk.io if you sell on more platforms and want per-module billing.

Clerk.io vs LimeSpot →

Frequently Asked Questions

How much does Clerk.io cost?

Each module starts at $119 a month for its smallest usable amount, and rises with usage from there. There is no permanent free plan, no setup fee, and no minimum contract term.

Which store platforms does Clerk.io work with?

Clerk.io works with Shopify, Adobe Commerce, PrestaShop and WooCommerce, connecting to Shopify directly rather than through a Shopify App Store listing.

Can I compare different Clerk.io recommendation logics against each other?

Yes. Clerk.io includes built-in split testing that renders different variants to visitors and reports which one converts better.

Does Clerk.io hold SOC 2 Type II certification?

No, Clerk.io does not hold SOC 2 Type II certification. It processes data under the GDPR, with a Data Processing Agreement in place.

Clerk.io is featured in

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