01In plain English
An audit log is a running record of actions inside a tool: who logged in, who changed a setting, who exported data, who deleted something. Admins can search it after the fact.
02Why it matters when you are choosing
When something goes wrong, the audit log is how you find out what happened. Security reviews and compliance audits often require one, and it is usually a top-plan feature.
03What to check
Ask the vendor
Check how long entries are kept, whether they can be exported to your own systems, and which plan includes it.
04The tools
47of 66 checked
47 of the 66 tools we checked have an audit log. Each one is checked against the vendor's own pages. A tool missing from this list may not have been checked yet, which is not the same as a no.
Fin
8.5
Rank #1 of 8 AI support agents
Best:Channels10
Weakest:Pricing6
Ticketing: yesHelp center: yesSLA policies: yesISO 27001: yes
From $0.99No free plan
100% from published facts · checked 13 Sep
→
Intercom
8.2
Rank #3 of 16 helpdesks
Best:Channels10
Weakest:Pricing5.5
Ticketing: yesHelp center: yesSLA policies: yesISO 27001: yes
From $39No free plan
100% from published facts · checked 13 Sep
→
Zapier
8.0
Rank #4 of 11 workflow automation tools
Best:Building workflows10
Weakest:Hosting and security4
Bring your own key: yes
From $29.99Free plan
79% from published facts · checked 13 Sep
→
n8n
8.7
Rank #2 of 11 workflow automation tools
Best:AI agents10
Weakest:Support2.5
Test environments: yesSelf-hosted: yesBring your own key: yesAgent testing: yes
From $26 (€24)Free plan
100% from published facts · checked 13 Sep
→
Salesforce
Free plan: yesFree trial: yesAPI: yes
From $25Free plan
→
Workato
7.9
Rank #5 of 11 workflow automation tools
Best:Building workflows10
Weakest:Support5
Test environments: yesSelf-hosted: noBring your own key: yesAgent testing: no
Price not publishedFree plan
73% from published facts · checked 13 Sep
→