Relevance AI vs Zapier
Relevance AI uniquely has 6 features · Zapier uniquely has 6 features.
| Relevance AI | Zapier | |
|---|---|---|
| Company | ||
| Founded | 2020 | 2011 |
| HQ | Sydney, Australia | San Francisco, USA |
| AI model | Multi-model (GPT, Claude, Gemini, Kimi, GLM — vendor agnostic) | Multiple — OpenAI, Anthropic, Google Gemini, and others via integrations |
| User base | — | 8M+ users |
| Platforms | Web | Web, iOS, Android, Chrome Extension |
| Languages | English primarily | English (primary), with multi-language app support |
| Pricing | ||
| Pricing model | Custom | Freemium |
| Free plan | — | Yes |
| Free trial | — | Yes |
| Starting price | — | $29.99/mo |
| Enterprise | Contact sales | Contact for pricing |
| Refund policy | — | Generally non-refundable, subject to limited exceptions in legal terms |
| All plans | — | Free$0/moProfessional$29.99/mo (up to $5,099/mo)Team$103.50/mo (up to $5,999/mo)EnterpriseCustom |
| Positioning | ||
| Best for | Companies looking to decouple growth from headcount via an AI Workforce | Workflow automation and AI-powered system building |
| Differentiator | Technical reviewers occasionally mention debugging, documentation, and customization friction | Zapier combines 9,000+ app integrations with native AI agents, chatbots, MCP connectivity, and an enterprise-grade platform—all in one no-code automation layer. |
| Competitors | Zapier, Make, Cohere, LangChain, CrewAI, Dust.tt, Braintrust | Make (Integromat), n8n, Workato, Tray.io, Microsoft Power Automate |
| Features | ||
| AI Fields | — | ✓ |
| Custom Actions | ✓ | — |
| Custom Vendor Credits | ✓ | — |
| Dedicated Account Manager | ✓ | — |
| Multi Step Zap Workflows | — | ✓ |
| Saml Sso | — | ✓ |
| Sso, Rbac & Audit Logs | ✓ | — |
| Shared App Connections | — | ✓ |
| Unlimited Agents & Tools | ✓ | — |
| Unlimited Workforces | ✓ | — |
| Webhooks | — | ✓ |
| Zapier Copilot | — | ✓ |
| AI Agents | ✓ | ✓ |
| API Webhooks | ✓ | ✓ |
| Conditional Logic | ✓ | ✓ |
| Custom Code | ✓ | ✓ |
| Data Transform | ✓ | ✓ |
| Error Handling | ✓ | ✓ |
| Execution Logs | ✓ | ✓ |
| Human in Loop | ✓ | ✓ |
| Num Integrations | 1,000+ | 9,000+ |
| Scheduled Runs | ✓ | ✓ |
| Team Features | ✓ | ✓ |
| Trigger Types | Event/signal triggers, scheduled runs, webhooks, app-based triggers | Webhook / Schedule / Email / App events / Form submissions / Table updates / HTTP polling |
| Visual Builder | ✓ | ✓ |
| Integrations | ||
| API Access | ✓ | ✓ |
| Google Workspace | ✓ | ✓ |
| Key Integrations | Salesforce CRM, Slack, HubSpot, Zapier-equivalent triggers, Google Workspace | Slack, Salesforce, HubSpot CRM, Google Workspace, Microsoft Office 365 |
| Openai Integration | ✓ | ✓ |
| Slack | ✓ | ✓ |
| Webhook Support | ✓ | ✓ |