Head-to-head
Fellow.ai vs Otter.ai
Fellow.ai uniquely has 7 features · Otter.ai uniquely has 7 features.
The verdict
Fellow.ai or Otter.ai?
Section 01
Pricing, plan by plan
Every plan each vendor publishes, monthly and yearly where both are offered.
Fellow.ai
Free
$0/mo · $0/yr
5 AI notes and 5 AI recordings lifetime per user; Google Meet, Zoom, Teams integrations
Team
$11/mo · $7/mo billed annually
10 AI notes/user/month, 10 AI recordings/user, meeting automations, project management integrations, API access; max 20 seats
Business
$23/mo · $15/mo billed annually
Unlimited AI notes and recordings, advanced CRM integration (Salesforce, HubSpot), keyword tracking, sales AI recap templates; max 50 seats
Enterprise
$25/mo billed annually
Starts at 10 users, advanced recording permissions, transcript redaction, org-wide analytics, HIPAA/BAA compliance, dedicated account manager; unlimited seats
Solo
$29/mo · $228/yr
AI Meeting Note Taker, Unlimited AI meeting notes / user, Unlimited AI meeting recordings / user, Audio and video uploads, AI meeting summary, AI meeting transcription, AI action items, Ask Fellow, What’s included, Meeting automations, Project management integrations, Confluence and Notion integrations, HubSpot & Salesforce integration, Bot customization, API access
Otter.ai
Basic
Free
3 lifetime audio/video file imports, 300 monthly transcription minutes
Pro
$16.9/mo · $99.9/yr per user
1200 in-app recording minutes, Up to 90 mins/meeting
Business
$24/mo per user · $239.88/yr per user
Unlimited meetings, Up to 4 hours/meeting, 20% off for 3 months (monthly)
Enterprise
Custom
Unlimited custom AI workflows, HIPAA compliance, SSO/SCIM
Section 02
Pros and cons
From each tool's full review, written from the same checked facts.
Fellow.ai
Pros
- Fellow holds SOC 2 Type II, HIPAA, and GDPR compliance simultaneously, which is rare among AI meeting tools and makes it suitable for regulated industries.
- Botless recording, transcript redaction, and zero-day data retention are specific, verifiable privacy features that go beyond vague marketing claims.
- The AskFellow AI agent allows users to query across all accessible meetings and generate memos or push updates to Salesforce, exceeding typical summarizer functionality.
- Automated action item capture and post-meeting recaps reduce manual follow-up work, particularly benefiting sales teams.
- CRM field updates are suggested automatically based on meeting content, streamlining data entry without manual effort.
- Collaborative agendas and shared notepads support pre-meeting preparation, covering the full meeting lifecycle from before to after the call.
- Private coaching comments allow managers to leave feedback visible only to the individual, enabling thoughtful performance conversations.
- Over 500,000 users and a founding date of 2017 indicate real product depth and maturity compared to newer entrants in the category.
Cons
- This review is not based on hands-on testing, meaning experiential nuances of daily usability could not be directly verified.
- The strong security and compliance focus may make the tool feel over-engineered for small teams or individuals without strict regulatory requirements.
- The breadth of features across agendas, AI agents, CRM integrations, and coaching tools may create a steep onboarding curve for new users.
- Fellow's positioning as a secure enterprise tool likely comes with pricing that may be prohibitive for freelancers or very small businesses.
- Positive user feedback skews heavily toward finance and healthcare verticals, suggesting the tool's value proposition may not translate as strongly for other industries.
Otter.ai
Pros
- Real-time transcription is reliable and consistently praised across G2 and Capterra reviews for core accuracy.
- Speaker identification works well on straightforward calls with clear audio and distinct voices.
- Automatic action item extraction exceeds expectations and reduces manual follow-up work after meetings.
- Native integrations push action items directly to Asana or Jira without requiring manual input.
- AI Chat feature allows users to search and query their entire meeting history across past calls.
- AI Meeting Workflows let users set custom triggers to auto-generate follow-ups for specific call types.
- Chrome extension enables recording without dropping a visible bot into the call.
- CRM sync functionality makes it particularly useful for sales teams managing pipeline activity.
Cons
- Transcription accuracy degrades noticeably in noisy environments or with speakers who have heavy accents.
- Pricing page raises more questions than it answers, making it hard to evaluate plans before committing.
- The Otter Notetaker bot joining calls can be intrusive or unwelcome for some meeting participants.
- The platform has shifted its identity from transcription tool to 'Conversational Knowledge Engine,' which may overcomplicate the pitch for simple use cases.
- Some features that matter most to power users require digging beyond what the homepage transparently communicates.
- User complaints surfaced on Trustpilot suggest recurring friction points that vendor documentation does not acknowledge.
Side by side
| Company | ||
| Founded | 2017 | 2016 |
| HQ | Ottawa, Canada | Mountain View, California, USA |
| AI model | Proprietary | Proprietary |
| User base | 500K+ users (based on 2000+ reviews and known market presence) | 1M+ |
| Platforms | Web, iOS, Android, Mac, Windows, Chrome Extension | iOS, Android, Web |
| Languages | 99 | English, Spanish, French, German, Japanese, Chinese |
| Pricing | ||
| Pricing model | Freemium | Freemium |
| Free plan | Yes | Yes |
| Free trial | Yes | No |
| Starting price | $29/mo | $16.99/user/mo |
| Enterprise | Contact sales | Contact sales |
| All plans | Free — $0/mo Team — $11/mo Business — $23/mo Enterprise — $25/mo billed annually Solo — $29/mo | Basic — Free Pro — $16.9/mo Business — $24/mo per user Enterprise — Custom |
| Positioning | ||
| Best for | Small teams to org-wide AI meeting support | Meeting transcription and AI note-taking for individuals, small teams, and medium-sized businesses |
| Differentiator | AI Meeting Note Taker with unlimited notes, recordings, and Ask Fellow AI assistant; Advanced CRM integration and org-wide meeting analytics on higher tiers | Otter functions as a Conversational Knowledge Engine that not only transcribes meetings in real time but also enables AI Chat across all meeting history, automates CRM updates, and offers a bot-free desktop recording option. |
| Competitors | Otter.ai, Fireflies.ai, Fathom, Grain, Chorus.ai, Gong | Fireflies.ai, Fathom, Rev.com, Notion AI, Microsoft Copilot |
| Features | ||
| AI Action Items | ✓ | — |
| AI Meeting Summary | ✓ | — |
| AI Transcription | ✓ | — |
| AI Meeting Workflows | — | ✓ |
| Ask Fellow AI Assistant | ✓ | — |
| Audio and Video Uploads | ✓ | — |
| Audio Recording Playback | — | ✓ |
| CRM Integration (Salesforce, Hubspot) | ✓ | — |
| Live Transcription | — | ✓ |
| Multi Language Support | — | ✓ |
| Salesforce and Hubspot Integrations | — | ✓ |
| Speaker Identification | — | ✓ |
| AI Assistant | ✓ | ✓ |
| Browser Extension | ✓ | ✓ |
| Calendar Integration | ✓ | ✓ |
| Document Creation | ✓ | ✓ |
| Email Management | ✓ | ✕ |
| Meeting Summary | ✓ | ✓ |
| Mobile App | ✓ | ✓ |
| Note Taking | ✓ | ✓ |
| Presentation Builder | ✕ | ✕ |
| Project Management | ✓ | ✓ |
| Research Assistant | ✓ | ✓ |
| Spreadsheet AI | ✕ | ✕ |
| Task Automation | ✓ | ✓ |
| Team Collaboration | ✓ | ✓ |
| Integrations | ||
| API Access | ✓ | ✓ |
| Browser Extension | ✓ | ✓ |
| Google Calendar | ✓ | ✓ |
| Google Drive | — | ✓ |
| Key Integrations | Zoom, Google Meet, Microsoft Teams, Slack, Salesforce, HubSpot, Asana, Jira, Linear, ClickUp, Monday.com, Notion, Confluence, Glean, Zapier, Okta, Webex | Zoom, Google Meet, Microsoft Teams, Google Calendar, Google Docs, Slack, Salesforce, HubSpot, Dropbox, Notion, Asana, Jira, Zapier, MCP Server for ChatGPT/Claude |
| Microsoft 365 | ✓ | ✓ |
| Slack Integration | ✓ | ✓ |
| Zapier | ✓ | ✓ |
Section 03
Fellow.ai vs Otter.ai: common questions
Is Fellow.ai or Otter.ai cheaper?
Fellow.ai's cheapest paid plan is $29/mo and Otter.ai's is $16.99/user/mo. Compare what each plan includes below before going on price alone.
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