Otter.ai vs Supernormal
Otter.ai scores 6.4 to Supernormal's 5.6 among the AI meeting assistants we rate, and is the better pick for 2 of the 4 kinds of buyer below.
Otter.ai wins, 6.4 to 5.6
Otter has a free Basic plan, and so does Supernormal, with no cost either way to start. Otter connects to 15 integrations against Supernormal's 5, and tracks talk time, a feature Supernormal does not have. Supernormal does not notify meeting participants that it is recording. Both transcribe a similar range of languages, Otter's 6 against Supernormal's 7, and both offer an API.
Pick Otter.ai if you want talk time tracking and more integrations to connect.
Pick Supernormal if you want a notetaker that stays free with no credit card.
Best for
Who each one suits, decided on the criteria that matter to that buyer and the checked facts where the two differ.
- Talk time and coaching insights: Otter.ai yes, Supernormal no
- Live transcript during the call: Otter.ai yes, Supernormal does not say
- But Supernormal leads on meeting apps it records: 4 meeting apps against 3 meeting apps
- Apps it connects to: 15 integrations against 5 integrations
- Where it runs: 5 platforms against 3 platforms
- Cheapest paid plan, monthly: Otter.ai $16.99, Supernormal priced in EUR
- Ways to reach support: 2 support channels against 1 support channel
How they score
Both are scored the same way, against the other AI meeting assistants we rate, from facts on each vendor's own pages. Otter.ai leads on 2 of 4 criteria.
Where they differ
Every point where the two vendors' published facts disagree, with a link to where each fact was read. "Not published" means the vendor does not say either way.
Published by only one of them
Where they match (8)
Pricing, plan by plan
Every plan each vendor publishes, monthly and yearly where both are offered.
Otter.ai
Supernormal
Pros and cons
From each tool's full review, written from the same checked facts.
Otter.ai
- The free Basic plan runs forever and includes live transcription and AI Chat across meetings.
- Meetings can be captured with a bot that auto-joins Zoom, Google Meet and Microsoft Teams, or without one through desktop and mobile apps, including in-person conversations.
- It is SOC 2 Type 2 certified and has incorporated GDPR standards into its data practices.
- The Enterprise plan adds single sign-on and a HIPAA compliance add-on.
- Recordings and transcripts are automatically de-identified and used to train Otter's models, with no opt-out.
- Video recording of meetings is not offered, only audio playback.
- CRM sync with Salesforce and HubSpot only becomes available on the Business plan and above.
Supernormal
- The Free plan is free forever and includes the bot-free meeting notetaker with no card required.
- Supernormal never joins meetings as a visible bot; it captures audio directly from your computer.
- Team and Business plans support unlimited seats sharing one credit pool.
- An MCP server lets other AI assistants connect to your captured meetings.
- There is no video or audio recording, only live notes and a transcript.
- Transcription currently covers only seven languages: English, Spanish, Italian, German, French, Swedish and Portuguese.
- There is no CRM sync.
Otter.ai vs Supernormal: common questions
Which is better, Otter.ai or Supernormal?
Otter.ai scores 6.4 and Supernormal 5.6 out of 10 among the AI meeting assistants we rate. Otter.ai is ahead on what it captures and where it works. Supernormal is ahead on privacy and trust.
Is Otter.ai or Supernormal cheaper?
Otter.ai's cheapest paid plan is $16.99/mo (Pro) and Supernormal's is €22/mo billed annually (Team). Compare what each plan includes below before going on price alone.
Do Otter.ai and Supernormal have a free plan?
Yes, both do.
What can Otter.ai do that Supernormal cannot?
On the facts both vendors publish: talk time and coaching insights.
