Fathom vs Otter.ai
Fathom scores 6.7 to Otter.ai's 6.4 among the AI meeting assistants we rate, and is the better pick for 2 of the 4 kinds of buyer below.
Fathom wins, 6.7 to 6.4
Fathom keeps the meeting video, while Otter only offers audio playback with no video captured at all. Otter records in-person meetings, something Fathom cannot do yet since its iOS app is still on a waitlist, and starts cheaper at $16.99 a month against Fathom's $19. Fathom trains on your data unless you opt out, while Otter trains on recordings and transcripts with no opt-out option at all.
Pick Fathom if you want meeting video kept and a training opt out.
Pick Otter.ai if you need in person recording at a lower price.
Best for
Who each one suits, decided on the criteria that matter to that buyer and the checked facts where the two differ.
- Keeps the meeting video: Fathom yes, Otter.ai no
- Cuts and shares clips: Fathom yes, Otter.ai no
- But Otter.ai leads on records in-person meetings: Otter.ai yes, Fathom no
- Where it runs: 5 platforms against 3 platforms
- Cheapest paid plan, monthly: $16.99 against $19
- Does not train AI on your data: Unless you opt out against No
- Ways to reach support: 2 support channels against 1 support channels
How they score
Both are scored the same way, against the other AI meeting assistants we rate, from facts on each vendor's own pages. They split the criteria 2 each.
Where they differ
Every point where the two vendors' published facts disagree, with a link to where each fact was read. "Not published" means the vendor does not say either way.
Published by only one of them
Where they match (9)
Pricing, plan by plan
Every plan each vendor publishes, monthly and yearly where both are offered.
Fathom
Otter.ai
Pros and cons
From each tool's full review, written from the same checked facts.
Fathom
- The free plan includes unlimited recordings and transcriptions, plus clips, playlists and search across calls, at no cost.
- A beta bot-free recording mode on Mac works alongside the standard bot that joins Zoom, Google Meet and Microsoft Teams.
- Third-party AI providers are not permitted to train on your data, and in-house model training can be opted out of in account settings.
- Advanced call summaries, action items and a custom meeting bot are included on the cheapest paid plan rather than sold as an add-on.
- In-person meetings are not captured; only Zoom, Google Meet and Microsoft Teams calls are recorded.
- Fathom trains its own models on de-identified meeting data unless you opt out in account settings.
- Coaching metrics and AI scorecards are on the Business plan only, which needs at least two users.
Otter.ai
- The free Basic plan runs forever and includes live transcription and AI Chat across meetings.
- Meetings can be captured with a bot that auto-joins Zoom, Google Meet and Microsoft Teams, or without one through desktop and mobile apps, including in-person conversations.
- It is SOC 2 Type 2 certified and has incorporated GDPR standards into its data practices.
- The Enterprise plan adds single sign-on and a HIPAA compliance add-on.
- Recordings and transcripts are automatically de-identified and used to train Otter's models, with no opt-out.
- Video recording of meetings is not offered, only audio playback.
- CRM sync with Salesforce and HubSpot only becomes available on the Business plan and above.
Fathom vs Otter.ai: common questions
Which is better, Fathom or Otter.ai?
Fathom scores 6.7 and Otter.ai 6.4 out of 10 among the AI meeting assistants we rate. Fathom is ahead on what it captures and privacy and trust. Otter.ai is ahead on where it works and pricing.
Is Fathom or Otter.ai cheaper?
Fathom's cheapest paid plan is $19/mo (Team) and Otter.ai's is $16.99/mo (Pro). Compare what each plan includes below before going on price alone.
Do Fathom and Otter.ai have a free plan?
Yes, both do.
What can Fathom do that Otter.ai cannot?
On the facts both vendors publish: keeps the meeting video and cuts and shares clips.
What can Otter.ai do that Fathom cannot?
On the facts both vendors publish: records in-person meetings.
