Claap vs Otter.ai
Claap scores 8.0 to Otter.ai's 6.4 among the AI meeting assistants we rate, and is the better pick for 2 of the 4 kinds of buyer below.
Claap wins, 8.0 to 6.4
Claap includes API access on its free Basic plan, while Otter only unlocks the API on its Enterprise tier. Both track talk time, but Claap meters its AI at 500 credits per license a month on the Pro plan, while Otter includes its AI in full on its cheapest paid plan. Claap can keep your data in the EU and does not notify meeting participants that it is recording.
Pick Claap if you want API on the free plan and EU data residency.
Pick Otter.ai if you want AI in full on the cheapest paid plan.
Best for
Who each one suits, decided on the criteria that matter to that buyer and the checked facts where the two differ.
- Keeps the meeting video: Claap yes, Otter.ai no
- Cuts and shares clips: Claap yes, Otter.ai no
- Meeting apps it records: 4 meeting apps against 3 meeting apps
- AI on the cheapest paid plan: Included against Limited
- Does not train AI on your data: Claap yes, Otter.ai no
- Ways to reach support: 2 support channels against 1 support channel
- Data can stay in the EU: Claap yes, Otter.ai does not say
- But Otter.ai leads on hIPAA: Otter.ai yes, Claap no
How they score
Both are scored the same way, against the other AI meeting assistants we rate, from facts on each vendor's own pages. Claap leads on 2 of 4 criteria.
Where they differ
Every point where the two vendors' published facts disagree, with a link to where each fact was read. "Not published" means the vendor does not say either way.
Published by only one of them
Where they match (6)
Pricing, plan by plan
Every plan each vendor publishes, monthly and yearly where both are offered.
Claap
Otter.ai
Pros and cons
From each tool's full review, written from the same checked facts.
Claap
- Claap captures phone calls and in-person conversations, not just online meetings.
- The free Basic plan includes an API with unlimited usage.
- Claap is SOC 2 Type 2 certified and GDPR compliant, with data stored in an AWS EU region.
- AI coaching scorecards and deal insights help sales teams review call and rep performance.
- The free plan is capped at 300 minutes of recording in total, not renewed monthly.
- AI credits are limited even on Pro, the cheapest paid plan, at 500 a license a month.
- Claap has no recording-consent notification for meeting participants.
Otter.ai
- The free Basic plan runs forever and includes live transcription and AI Chat across meetings.
- Meetings can be captured with a bot that auto-joins Zoom, Google Meet and Microsoft Teams, or without one through desktop and mobile apps, including in-person conversations.
- It is SOC 2 Type 2 certified and has incorporated GDPR standards into its data practices.
- The Enterprise plan adds single sign-on and a HIPAA compliance add-on.
- Recordings and transcripts are automatically de-identified and used to train Otter's models, with no opt-out.
- Video recording of meetings is not offered, only audio playback.
- CRM sync with Salesforce and HubSpot only becomes available on the Business plan and above.
Claap vs Otter.ai: common questions
Which is better, Claap or Otter.ai?
Claap scores 8.0 and Otter.ai 6.4 out of 10 among the AI meeting assistants we rate. Claap is ahead on what it captures and privacy and trust. Otter.ai is ahead on pricing.
Is Claap or Otter.ai cheaper?
Claap's cheapest paid plan is €30/mo (Pro) and Otter.ai's is $8.33/mo (Pro, billed yearly). Compare what each plan includes below before going on price alone.
Do Claap and Otter.ai have a free plan?
Yes, both do.
What can Claap do that Otter.ai cannot?
On the facts both vendors publish: keeps the meeting video, cuts and shares clips and does not train AI on your data.
What can Otter.ai do that Claap cannot?
On the facts both vendors publish: hIPAA.
