Head-to-head
Fireflies.ai vs Krisp
Krisp uniquely has 9 features · Fireflies.ai uniquely has 8 features.
The verdict
Fireflies.ai or Krisp?
Section 01
Pricing, plan by plan
Every plan each vendor publishes, monthly and yearly where both are offered.
Fireflies.ai
Pro
$18/mo · $120/yr
8,000 mins of storage/seat, 20 AI Credits
Business
$29/mo · $228/yr
Unlimited storage, 30 AI Credits
Enterprise
Starts at $456/yr
Unlimited storage, 50 AI Credits
Krisp
Free Trial
$0
7-day trial with unlimited transcription, noise cancellation, audio/video recording, and AI notes; limited accent conversion
Core
$16/mo/user · $96/yr
Unlimited AI note-taker, noise cancellation, integrations, mobile app, multilingual transcript, 1 hr/day accent conversion, 10 GB storage
Advanced
$30/mo/user · $180/yr
Unlimited accent conversion, advanced integrations (Salesforce, ConnectWise), manager view, company deal grouping, trim and comment, team-level webhooks, 60 GB storage
Enterprise
Custom
SSO/SCIM, on-device private transcription, super admin, dedicated account manager, usage analytics, HIPAA compliance, unlimited storage
CC Core
Starts at $10 per agent/month, billed anually
Agent Noise Cancellation, Customer Noise Cancellation, Agent Voice Isolation, After-call Summary
CC Advanced
Custom
Accent Conversion, Knowledge Chat, Voice Macros, Live Captions
Section 02
Pros and cons
From each tool's full review, written from the same checked facts.
Fireflies.ai
Pros
- Works across all major video conferencing platforms including Zoom, Google Meet, Microsoft Teams, and Webex.
- AskFred AI assistant enables users to search across their entire meeting history and ask natural language questions against it.
- Supports direct upload of audio or video files for teams who record calls outside of live meetings.
- Offers conversation intelligence features like talk-time analysis and sentiment analysis at a fraction of the cost of competitors like Gong.
- Over one million companies use it, indicating a proven and stable product with a long track record since 2016.
- April 2025 update introduced 200+ AI Skills and a Live Assist feature with real-time coaching during calls.
- New Talk to Fireflies feature integrates Perplexity AI for live web search during meetings, pointing to a genuinely innovative product direction.
Cons
- There is a notable gap between what the homepage promises and what users actually report in real-world reviews.
- The newer Live Assist and Talk to Fireflies features lack sufficient user review data to confirm whether they work reliably.
- The product is not suitable for any voice generation, text-to-speech, voice cloning, or audio enhancement use cases.
- The broad claim of over one million companies using it is difficult to evaluate meaningfully, as the definition of a 'company' user is vague.
- The expanding feature set makes it harder to assess whether core functionality like transcription and summaries remains consistently strong.
- Sentiment analysis and conversation intelligence features position it against enterprise tools like Gong, which may create expectation mismatches for some buyers.
Krisp
Pros
- Krisp processes all audio locally on-device, meaning no audio is routed through external servers, which is a significant privacy advantage for sensitive teams.
- The virtual microphone architecture works with any existing call tool including Zoom and Google Meet without requiring a bot account or new client installation.
- Two-way noise removal, echo cancellation, and cross-talk suppression provide a comprehensive real-time audio processing stack rather than just basic noise filtering.
- AI meeting summaries are consistently praised in G2 reviews as genuinely useful and actionable, not just raw transcription dumps.
- Transcription supports 16 languages, making it viable for distributed international teams.
- The tool has demonstrated real-world adoption at scale across call centers and enterprise teams, not just individual remote workers.
- Action item extraction from transcripts saves time on post-call follow-up, with marketing teams reportedly using summaries directly before writing emails.
Cons
- The free tier is increasingly pressured by competing tools that offer improving noise cancellation at no cost, raising questions about paid plan value.
- AI accent conversion is a polarizing feature that carries potential liability or ethical concerns depending on organizational context.
- The product has expanded into meeting intelligence but the two sides of the product — real-time audio and post-call AI — do not deeply integrate with each other.
- Krisp's user count of 50 million is a self-reported vanity metric that cannot be independently verified.
- The tool is narrowly focused on call quality and meeting assistance, making it a poor fit for teams needing a broader productivity or collaboration platform.
- Users in non-enterprise contexts may find the expanding feature set unnecessary if they only need basic noise cancellation.
Side by side
| Company | ||
| Founded | 2016 | 2017 |
| HQ | San Francisco, USA | Berkeley, California, USA |
| AI model | Proprietary (with integrations including Perplexity AI for Live Assist) | Proprietary |
| User base | 1 million+ companies | 50M+ users (based on known public claims) |
| Platforms | Web, iOS, Android, Chrome Extension, Desktop App | Web, Windows, macOS, iOS, Android, Chrome Extension |
| Languages | 100+ | 16+ (transcription and summaries in 16 languages) |
| Pricing | ||
| Pricing model | Freemium | Freemium |
| Free plan | Yes | No |
| Free trial | No — free tier available indefinitely | Yes |
| Starting price | $18/mo | $16/mo |
| Enterprise | Contact Us | Custom Pricing |
| All plans | Pro — $18/mo Business — $29/mo Enterprise — Starts at $456/yr | Free Trial — $0 Core — $16/mo/user Advanced — $30/mo/user Enterprise — Custom CC Core — Starts at $10 per agent/month, billed anually CC Advanced — Custom |
| Positioning | ||
| Best for | Meeting transcription and AI summaries for individuals to large enterprises | Individuals, small teams, and enterprise org-wide rollout |
| Differentiator | Fireflies combines high-accuracy meeting transcription with 200+ AI Skills, real-time Live Assist coaching, conversation intelligence analytics, and deep CRM/project management integrations across 1M+ companies. | Krisp combines industry-leading AI noise cancellation with bot-free meeting transcription, AI accent conversion, and post-meeting CRM sync — all running locally without injecting a bot into calls. |
| Competitors | Otter.ai, Fathom, Chorus.ai, Gong, Grain, tl;dv | Otter.ai, Fireflies.ai, Fathom, NVIDIA RTX Voice, descript |
| Features | ||
| AI Note Taker | — | ✓ |
| AI Summaries | ✓ | — |
| Accent Conversion | — | ✓ |
| Hipaa Compliance | — | ✓ |
| Hipaa Compliance | ✓ | — |
| Noise Cancellation | — | ✓ |
| SSO + Scim | ✓ | — |
| Salesforce Integration | — | ✓ |
| Unlimited Transcription | — | ✓ |
| Unlimited Transcription | ✓ | — |
| Video Recording | ✓ | — |
| Voice Agents | ✓ | — |
| API Access | ✓ | ✓ |
| Audio Enhancement | ✕ | ✓ |
| Batch Processing | ✓ | ✓ |
| Commercial Rights | ✓ | — |
| Languages Supported | ✓ | ✓ |
| Mobile App | ✓ | ✓ |
| Music Generation | ✕ | ✕ |
| Noise Removal | ✕ | ✓ |
| Podcast Editing | ✓ | ✕ |
| Text to Speech | ✕ | ✕ |
| Transcription | ✓ | ✓ |
| Voice Cloning | ✕ | ✕ |
| Voice Styles | ✕ | ✓ |
| Integrations | ||
| Adobe Audition | ✕ | ✕ |
| API Access | ✓ | ✓ |
| Garageband | ✕ | ✕ |
| Key Integrations | Zoom, Google Meet, Microsoft Teams, Salesforce, HubSpot, Slack, Notion, Aircall, RingCentral, Greenhouse, Lever, Asana, Zapier, Chrome Extension | Google Calendar, Zoom, Slack, HubSpot, Salesforce, ConnectWise, Zapier, MCP integration, Chrome Extension, Google Meet |
| Zapier | ✓ | ✓ |
Section 03
Fireflies.ai vs Krisp: common questions
Is Fireflies.ai or Krisp cheaper?
Fireflies.ai's cheapest paid plan is $18/mo and Krisp's is $16/mo. Compare what each plan includes below before going on price alone.
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