Every score is worked out from the vendor's own pages · How we score →Disclosure
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Head-to-head · facts checked 22 Sept 2026

ChatGPT vs Circleback

Circleback uniquely has 15 features · ChatGPT uniquely has 12 features.

ChatGPT
#1 of 8 AI assistants
8.8
/ 10
From
$8/mo (Go)
Free plan
Yes
Circleback
#2 of 17 AI meeting assistants
8.6
/ 10
From
$18/mo (Pro)
Free plan
Yes
The verdict

ChatGPT or Circleback?

Section 01

Pricing, plan by plan

Every plan each vendor publishes, monthly and yearly where both are offered.

ChatGPT

Go
$8/mo
Best for longer conversations; more messages, uploads, image creation, longer memory
Plus
$20/mo
Best for advanced work and productivity; GPT-5.6, expanded everything, projects, scheduled tasks
Pro
$100/mo
Best for research and coding; 5x or 20x more usage, GPT-5.6 Sol Pro, maximum Codex and deep research
Business
$25/user/mo · $20/user/mo billed yearly
Secure workspace for teams; ChatGPT Work, Codex, SAML SSO, no training on business data
Enterprise
Custom
Enterprise-grade AI, security, support; SCIM, EKM, data residency, 24/7 priority support, volume discounts

Circleback

Individual
$25/mo · $250/yr
AI notes for unlimited meetings, action items, automations, 100+ languages, integrations
Team
$30/mo · $300/yr
Everything in Individual plus team sharing, AI search across shared meetings, Slack huddles, inline comments, centralized billing
Enterprise
Custom
Everything in Team plus priority support, onboarding, advanced security controls
Section 02

Pros and cons

From each tool's full review, written from the same checked facts.

ChatGPT

Pros
  • The Free plan includes unlimited text chats with GPT-5.6 Luna, subject to abuse guardrails.
  • Web search is included on every individual plan, including Free.
  • Projects are included on every individual plan, including Free.
  • ChatGPT connects to Google Workspace, Google Drive, Slack, GitHub and Microsoft 365.
Cons
  • Go, the cheapest paid plan, still does not unlock GPT-6 Astra, GPT-5.6 Sol or GPT-5.6 Sol Pro, and may include ads.
  • Single sign-on and SOC 2 Type 2 compliance are only on the Business and Enterprise plans.
  • New sign-ups to the $200 a month Pro 20x tier are currently paused.
Full ChatGPT review →

Circleback

Pros
  • The Free plan already includes AI meeting notes, action items and Ask Circleback, its cross-meeting search assistant.
  • Circleback records in-person conversations through dedicated mobile and Apple Watch apps, not just online calls.
  • A bot-free desktop app is available alongside the standard meeting bot for online meetings.
  • Circleback does not use customer data to train AI models.
Cons
  • Meeting and recording history is capped at 30 days on the Free plan; unlimited history requires the Pro plan.
  • Full automations to connected apps like Salesforce and HubSpot are limited on the Free plan and only unlocked from Pro.
  • There is no EU data residency option; all data is stored in the United States.
Full Circleback review →

Side by side

Company
Founded20222023
HQSan Francisco, USASan Francisco, USA
AI modelGPT-5.5 Instant (default), GPT-5.6 (Plus and above)Proprietary
User base900M+ weekly active users (February 2026)—
PlatformsWeb, Windows, Mac, iOS, AndroidWeb, Windows, Mac, iOS, Android
Languages50+100+
Pricing
Pricing modelFreemiumFreemium
Free planYesYes
Free trialNoYes
Starting price$8/mo (Go)$18/mo (Pro)
Enterprise$20/user/mo annually or $25/user/mo monthly (ChatGPT Business, 2-user minimum)Custom pricing
Refund policyCancellations take effect at end of billing period; refund eligibility depends on purchase channel, timing, and regional law—
All plansGo — $8/mo Plus — $20/mo Pro — $100/mo Business — $25/user/mo Enterprise — CustomIndividual — $25/mo Team — $30/mo Enterprise — Custom
Positioning
Best forPeople who want images, voice, memory and deep research in one assistant, starting on a free planAnyone who records calls, phone conversations and in-person meetings and wants AI notes and clips on the free plan
DifferentiatorTiered access to GPT-5.5 and GPT-5.6 models with advanced reasoning on higher plans; native image generation and data analysisAI notes, auto-assigned action items, and automations for unlimited meetings with 1,000+ app integrations
CompetitorsGoogle Gemini, Microsoft Copilot, Claude (Anthropic), Perplexity AI, Meta AIOtter.ai, Fireflies.ai, Fathom, tldv, Grain
Features
AI Meeting Notes—✓
AI Search Across Meetings—✓
Action Items—✓
App Integrations (1,000+)—✓
Auto Assigned Action Items—✓
Codex Access✓—
Custom Gpts✓—
Deep Research✓—
Image Generation✓—
Meeting Automations—✓
Meeting Video & Audio Playback—✓
Memory & Context✓—
Memory and Context✓—
Scheduled Tasks✓—
Slack Huddles Support—✓
Speaker Recognition—✓
Transcription & Speaker Recognition—✓
AI Assistant✓✓
Browser Extension✓—
Calendar Integration✕✓
Document Creation✓✓
Email Management✓✓
Meeting Summary✓✓
Mobile App✓✓
Note Taking✓✓
Offline Mode✕✓
Presentation Builder✓✕
Project Management✕✓
Research Assistant✓✓
Spreadsheet AI✓✕
Task Automation✓✓
Team Collaboration✓✓
Integrations
API Access✓✓
Browser Extension✓—
Google Calendar✕✓
Google Drive✓—
Key IntegrationsOpenAI API, Zapier, DALL·E 3, Bing Search, Wolfram Alpha, code interpreter, custom GPT plugins/Actions, Slack (via third-party)Google Calendar, Gmail, Outlook, Slack, Notion, Linear, HubSpot, Salesforce, Attio, Asana, PostHog, Ashby, Intercom, Zoho, Monday, Zapier, Make, MCP, CLI, Webhook
Microsoft 365✕✓
Slack Integration✓✓
Zapier✓✓
Section 03

ChatGPT vs Circleback: common questions

Is ChatGPT or Circleback cheaper?

ChatGPT's cheapest paid plan is $8/mo (Go) and Circleback's is $18/mo (Pro). Compare what each plan includes below before going on price alone.

Keep comparing