Salesforce vs SmythOS
Salesforce uniquely has 7 features.
| Salesforce | SmythOS | |
|---|---|---|
| Company | ||
| Founded | 1999 | 2023 |
| HQ | San Francisco, USA | — |
| AI model | Einstein AI (Proprietary) + integrated LLMs | Multi-model (OpenAI, bring-your-own, enterprise/fine-tuned LLMs) |
| User base | 150,000+ companies | 20,000+ developers |
| Platforms | Web, iOS, Android, Windows Desktop | Web, Docker, On-Prem, Cloud (AWS/Azure), Edge, Desktop, Mobile, API |
| Languages | 30+ | English (primary) |
| Pricing | ||
| Pricing model | Subscription | Freemium |
| Free plan | Yes | Yes — Public/Free plan at $0, includes $5 credits/mo, 1 seat, Visual Agent IDE, public agents, local deployment |
| Free trial | Yes | No — free tier available instead |
| Starting price | $25/user/mo | $39/mo — Builder |
| Enterprise | $175/user/mo | $4,955/mo starting |
| Refund policy | No standard public refund policy; contract-based terms | — |
| All plans | Starter Suite$25/user/moPro Suite$100/user/moSales Cloud Enterprise$175/user/moService Cloud Enterprise$175/user/moMarketing Cloud Next Growth Edition$1,500/org/moCommerce Cloud B2B Growth EditionCustomSlack Business+$15/user/yr | Public (Free)FreeBuilder$39/moStartup$399/moScaleup$1,499/moEnterprise$4,955/mo |
| Positioning | ||
| Best for | Small to large businesses needing AI-powered CRM with sales, marketing, and service automation | Engineering teams and developers building, deploying, and scaling enterprise AI agents |
| Differentiator | Turnkey AI with Employee Agent, built-in sales flows, AppExchange ecosystem, and deep customisation | SmythOS is an open-source enterprise Agent OS offering a unified stack from visual no-code builder to SDK and runtime, with strict sandboxing, multi-tenant ACL, and deploy-anywhere (cloud, edge, on-prem, mobile) in a single build. |
| Competitors | HubSpot, Microsoft Dynamics 365, SAP CRM, Zoho CRM, ServiceNow | n8n, Zapier, Make, LangChain, AutoGPT, Relevance AI |
| Features | ||
| AI Assistant | ✓ | — |
| E Commerce Storefront | ✓ | — |
| Email Marketing | ✓ | — |
| Lead & Opportunity Management | ✓ | — |
| Real Time Chat | ✓ | — |
| Sales Quoting & Forecasting | ✓ | — |
| AI Agents | ✓ | ✓ |
| API Webhooks | ✓ | ✓ |
| Conditional Logic | ✓ | ✓ |
| Custom Code | ✓ | ✓ |
| Data Transform | ✓ | ✓ |
| Error Handling | ✓ | ✓ |
| Execution Logs | ✓ | ✓ |
| Human in Loop | ✓ | ✓ |
| Num Integrations | 3,000+ via AppExchange | 500+ (integrates with HubSpot, Slack, Zapier, and many more per marketing copy) |
| Scheduled Runs | ✓ | ✓ |
| Team Features | ✓ | ✓ |
| Trigger Types | webhook / schedule / record change / email / API event / user action / platform event | API / webhook / schedule / chat / bulk CSV / manual |
| Visual Builder | ✓ | ✓ |
| Integrations | ||
| API Access | ✓ | ✓ |
| Google Workspace | ✓ | — |
| Key Integrations | Slack, Google Workspace, MuleSoft, SAP, Microsoft Teams | HubSpot, Slack, Zapier, Node.js custom components, MCP Server |
| Openai Integration | ✓ | ✓ |
| Slack | ✓ | ✓ |
| Webhook Support | ✓ | ✓ |