Relevance AI vs Workato
Relevance AI uniquely has 6 features · Workato uniquely has 6 features.
| Relevance AI | Workato | |
|---|---|---|
| Company | ||
| Founded | 2020 | 2013 |
| HQ | Sydney, Australia | Palo Alto, California |
| AI model | Multi-model (GPT, Claude, Gemini, Kimi, GLM — vendor agnostic) | Proprietary (AI by Workato) + multi-model routing via AI Gateway |
| User base | — | 12,000+ global customers |
| Platforms | Web | Web |
| Languages | English primarily | 25+ |
| Pricing | ||
| Pricing model | Custom | Custom |
| Free plan | — | Yes |
| Free trial | — | No |
| Starting price | — | $100/mo |
| Enterprise | Contact sales | Custom pricing |
| Refund policy | — | Workato does not publish a general self-service refund policy, although limited refund provisions appear in its Terms of Service. |
| All plans | — | FreeFreePro - 2.5k credits$75/monthPro - 3.5k credits$100/monthPro - 10k credits$275/monthPro - 30k credits$780/monthPro - 50k credits$1250/monthEnterpriseCustom |
| Positioning | ||
| Best for | Companies looking to decouple growth from headcount via an AI Workforce | Teams scaling and operationalizing AI-powered workflows across the enterprise |
| Differentiator | Technical reviewers occasionally mention debugging, documentation, and customization friction | Enterprise-grade AI agents and workflow orchestration with 10,000+ app integrations and low-code interface |
| Competitors | Zapier, Make, Cohere, LangChain, CrewAI, Dust.tt, Braintrust | MuleSoft, Boomi, Microsoft Power Automate, Zapier, Tray.io |
| Features | ||
| 10,000+ App & System Integrations | — | ✓ |
| API Management | — | ✓ |
| Custom Actions | ✓ | — |
| Custom Vendor Credits | ✓ | — |
| Dedicated Account Manager | ✓ | — |
| Enterprise Mcp & AI Agents | — | ✓ |
| Low Code Apps | — | ✓ |
| Real Time Data & Event Orchestration | — | ✓ |
| Sso, Rbac & Audit Logs | ✓ | — |
| Unlimited Agents & Tools | ✓ | — |
| Unlimited Workforces | ✓ | — |
| Workflow Orchestration | — | ✓ |
| AI Agents | ✓ | ✓ |
| API Webhooks | ✓ | ✓ |
| Conditional Logic | ✓ | ✓ |
| Custom Code | ✓ | ✓ |
| Data Transform | ✓ | ✓ |
| Error Handling | ✓ | ✓ |
| Execution Logs | ✓ | ✓ |
| Human in Loop | ✓ | ✓ |
| Num Integrations | 1,000+ | 14,000+ applications (1,200+ pre-built connectors included out-of-the-box) |
| Scheduled Runs | ✓ | ✓ |
| Team Features | ✓ | ✓ |
| Trigger Types | Event/signal triggers, scheduled runs, webhooks, app-based triggers | webhook / schedule / event triggers / API calls / real-time business event triggers |
| Visual Builder | ✓ | ✓ |
| Integrations | ||
| API Access | ✓ | ✓ |
| Google Workspace | ✓ | ✓ |
| Key Integrations | Salesforce CRM, Slack, HubSpot, Zapier-equivalent triggers, Google Workspace | Salesforce, SAP, Slack, ServiceNow, Workday |
| Openai Integration | ✓ | ✓ |
| Slack | ✓ | ✓ |
| Webhook Support | ✓ | ✓ |