Relevance AI vs Tray.ai
Relevance AI uniquely has 6 features · Tray.ai uniquely has 6 features.
| Relevance AI | Tray.ai | |
|---|---|---|
| Company | ||
| Founded | 2020 | 2012 |
| HQ | Sydney, Australia | San Francisco, CA |
| AI model | Multi-model (GPT, Claude, Gemini, Kimi, GLM — vendor agnostic) | Proprietary (Merlin Agent Builder); supports Claude, Codex, and other AI IDEs |
| Platforms | Web | Web, API, Claude Code plugin, Codex plugin |
| Languages | English primarily | 25+ |
| Pricing | ||
| Pricing model | Custom | Custom |
| Free plan | — | No |
| Free trial | — | No — demo-based only |
| Enterprise | Contact sales | Enterprise – Unlimited workspaces, 180-day insights, advanced on-premise, SSO, HIPAA, regional hosting, log streaming, data engineering |
| All plans | — | ProContact for pricingTeamContact for pricingEnterpriseContact for pricingAgent Development (Add-on)Contact for pricing |
| Positioning | ||
| Best for | Companies looking to decouple growth from headcount via an AI Workforce | Enterprises and departments needing governed automation, MCP, and agent integration across multiple use cases |
| Differentiator | Technical reviewers occasionally mention debugging, documentation, and customization friction | Governed platform combining agents, MCP, intelligent automation, and integration with centralized access controls and audit capabilities; rebranded from Tray.io to Tray.ai in 2024 |
| Competitors | Zapier, Make, Cohere, LangChain, CrewAI, Dust.tt, Braintrust | Workato, MuleSoft, Boomi, Zapier |
| Features | ||
| 700+ Connectors | — | ✓ |
| Agent Governance | — | ✓ |
| Custom Actions | ✓ | — |
| Custom Vendor Credits | ✓ | — |
| Dedicated Account Manager | ✓ | — |
| Guardian Log Masking | — | ✓ |
| Log Retention Management | — | ✓ |
| Mcp Support | — | ✓ |
| Sso | — | ✓ |
| Sso, Rbac & Audit Logs | ✓ | — |
| Unlimited Agents & Tools | ✓ | — |
| Unlimited Workforces | ✓ | — |
| AI Agents | ✓ | ✓ |
| API Webhooks | ✓ | ✓ |
| Conditional Logic | ✓ | ✓ |
| Custom Code | ✓ | ✓ |
| Data Transform | ✓ | ✓ |
| Error Handling | ✓ | ✓ |
| Execution Logs | ✓ | ✓ |
| Human in Loop | ✓ | ✓ |
| Num Integrations | 1,000+ | 700+ |
| Scheduled Runs | ✓ | ✓ |
| Team Features | ✓ | ✓ |
| Trigger Types | Event/signal triggers, scheduled runs, webhooks, app-based triggers | webhook / schedule / event (e.g. Salesforce closed-won opp) / API / MCP tool call |
| Visual Builder | ✓ | ✓ |
| Integrations | ||
| API Access | ✓ | ✓ |
| Google Workspace | ✓ | ✓ |
| Key Integrations | Salesforce CRM, Slack, HubSpot, Zapier-equivalent triggers, Google Workspace | Salesforce, Marketo, Slack, Microsoft Teams, Google Workspace |
| Openai Integration | ✓ | ✓ |
| Slack | ✓ | ✓ |
| Webhook Support | ✓ | ✓ |