Make vs Voiceflow
Voiceflow uniquely has 6 features · Make uniquely has 3 features.
| Make | Voiceflow | |
|---|---|---|
| Company | ||
| Founded | 2012 | 2019 |
| HQ | Prague, Czech Republic | Toronto, Canada |
| AI model | OpenAI GPT (via integration), proprietary orchestration | Multi-model (OpenAI, Anthropic, Google, custom LLMs + proprietary Voiceflow Core) |
| User base | 500K+ | 200K+ users, 4K+ customers |
| Platforms | Web | Web, API (Mobile/Custom Interfaces) |
| Languages | 25+ | Multilingual (multilingual support confirmed via Turo case study) |
| Pricing | ||
| Pricing model | Subscription | Freemium |
| Free plan | Yes — Free plan with 1,000 operations/month and 2 active scenarios | Yes — free tier available (Sign up for free offered on homepage) |
| Free trial | Yes — Free plan available indefinitely | Yes |
| Starting price | $9/mo — Core | — |
| Enterprise | Custom | Custom — contact sales |
| All plans | Core$10.59/mo (up to $241.31/mo)Pro$18.82/mo (up to $5,660.47/mo)Teams$34.12/mo (up to $9,683.59/mo)EnterpriseCustom | — |
| Positioning | ||
| Best for | No-code/low-code automation builders, SMBs, agencies, and enterprises needing visual workflow automation | Agencies, partners, and businesses deploying AI agents across customer experience channels |
| Differentiator | Make's visual drag-and-drop scenario builder with advanced data mapping, iterators, and routers provides unmatched flexibility for complex multi-step automations without code. | Multi-client workspace management with white-labeling, client handoff tools, real-time observability, and support for all major model providers |
| Competitors | Zapier, n8n, Workato, Tray.io, Power Automate | Botpress, Dialogflow, Rasa, Ada, Intercom Fin, Kore.ai |
| Features | ||
| Multi Client Workspace Management | — | ✓ |
| Real Time Performance Analytics | — | ✓ |
| Team Roles and Permissions | — | ✓ |
| Usage Based Billing | — | ✓ |
| Voice and Chat Deployment | — | ✓ |
| White Labeling | — | ✓ |
| AI Agents | ✓ | ✓ |
| API Webhooks | ✓ | ✓ |
| Conditional Logic | ✓ | ✓ |
| Custom Code | ✓ | ✓ |
| Data Transform | ✓ | ✓ |
| Error Handling | ✓ | ✓ |
| Execution Logs | ✓ | ✓ |
| Human in Loop | ✓ | ✓ |
| Num Integrations | 1,800+ | — |
| Scheduled Runs | ✓ | — |
| Team Features | ✓ | ✓ |
| Trigger Types | webhook / schedule / instant (real-time) / polling / email / RSS / watch | Webhook / API / chat widget / voice / phone / mobile |
| Visual Builder | ✓ | ✓ |
| Integrations | ||
| API Access | ✓ | ✓ |
| Google Workspace | ✓ | — |
| Key Integrations | OpenAI, Google Workspace, Slack, HubSpot, Airtable | OpenAI, Anthropic, custom LLMs (bring your own model), web chat widget, phone/call centre systems |
| Openai Integration | ✓ | ✓ |
| Slack | ✓ | — |
| Webhook Support | ✓ | ✓ |