Lindy vs Salesforce
Salesforce uniquely has 14 features · Lindy uniquely has 6 features.
| Lindy | Salesforce | |
|---|---|---|
| Company | ||
| Founded | 2023 | 1999 |
| HQ | San Francisco, USA | San Francisco, USA |
| AI model | GPT-4, Claude, Gemini Flash, Claude Sonnet | Einstein AI (Proprietary) + integrated LLMs |
| User base | — | 150,000+ companies |
| Platforms | Web, iOS (iMessage), Android (SMS) | Web, iOS, Android, Windows Desktop |
| Languages | English primary | 30+ |
| Pricing | ||
| Pricing model | Subscription | Subscription |
| Free plan | No | Yes |
| Free trial | Yes | Yes |
| Starting price | $49.99/mo | $25/user/mo |
| Enterprise | Yes | $175/user/mo |
| Refund policy | Cancel anytime; access retained through end of billing period; no explicit refund policy stated | No standard public refund policy; contract-based terms |
| All plans | Plus$49.99/moPro$99.99/moMax$199.99/moEnterpriseCustom | Starter Suite$25/user/moPro Suite$100/user/moSales Cloud Enterprise$175/user/moService Cloud Enterprise$175/user/moMarketing Cloud Next Growth Edition$1,500/org/moCommerce Cloud B2B Growth EditionCustomSlack Business+$15/user/yr |
| Positioning | ||
| Best for | AI assistant automation for meetings, email, and workflows | Small to large businesses needing AI-powered CRM with sales, marketing, and service automation |
| Differentiator | Selectable AI model provider on Pro plan; runs custom Python/JavaScript in workflows | Turnkey AI with Employee Agent, built-in sales flows, AppExchange ecosystem, and deep customisation |
| Competitors | Zapier, Make, Superhuman, Reclaim.ai, Motion, HubSpot AI | HubSpot, Microsoft Dynamics 365, SAP CRM, Zoho CRM, ServiceNow |
| Features | ||
| 100+ Integrations | ✓ | — |
| AI Assistant | — | ✓ |
| E Commerce Storefront | — | ✓ |
| Email Drafting | ✓ | — |
| Email Marketing | — | ✓ |
| Lead & Opportunity Management | — | ✓ |
| Meeting Note Taking | ✓ | — |
| Meeting Scheduling | ✓ | — |
| Real Time Chat | — | ✓ |
| Run Code (Python/Js) | ✓ | — |
| Sales Quoting & Forecasting | — | ✓ |
| Slack Integration | ✓ | — |
| AI Agents | ✓ | ✓ |
| API Webhooks | — | ✓ |
| Conditional Logic | ✓ | ✓ |
| Custom Code | — | ✓ |
| Data Transform | ✓ | ✓ |
| Error Handling | — | ✓ |
| Execution Logs | — | ✓ |
| Human in Loop | ✓ | ✓ |
| Num Integrations | 100+ | 3,000+ via AppExchange |
| Scheduled Runs | ✓ | ✓ |
| Team Features | ✓ | ✓ |
| Trigger Types | email / schedule / SMS/iMessage / calendar events | webhook / schedule / record change / email / API event / user action / platform event |
| Visual Builder | ✕ | ✓ |
| Integrations | ||
| API Access | — | ✓ |
| Google Workspace | ✓ | ✓ |
| Key Integrations | Gmail, Outlook, Google Calendar, Slack, Notion | Slack, Google Workspace, MuleSoft, SAP, Microsoft Teams |
| Openai Integration | — | ✓ |
| Slack | ✓ | ✓ |
| Webhook Support | — | ✓ |