Gumloop vs Voiceflow
Voiceflow uniquely has 6 features · Gumloop uniquely has 3 features.
| Gumloop | Voiceflow | |
|---|---|---|
| Company | ||
| Founded | 2023 | 2019 |
| HQ | San Francisco, USA | Toronto, Canada |
| AI model | OpenAI, Anthropic, Gemini, DeepSeek (multi-model) | Multi-model (OpenAI, Anthropic, Google, custom LLMs + proprietary Voiceflow Core) |
| User base | — | 200K+ users, 4K+ customers |
| Platforms | Web | Web, API (Mobile/Custom Interfaces) |
| Languages | English only | Multilingual (multilingual support confirmed via Turo case study) |
| Pricing | ||
| Pricing model | Freemium | Freemium |
| Free plan | Yes — 5k credits/month, 1 seat, 1 active trigger, 2 concurrent runs | Yes — free tier available (Sign up for free offered on homepage) |
| Free trial | No — free tier available indefinitely | Yes |
| Starting price | $37/mo — Pro | — |
| Enterprise | Custom | Custom — contact sales |
| All plans | FreeFreePro$37/mo (up to $1,840/mo)EnterpriseCustom | — |
| Positioning | ||
| Best for | Business teams and enterprises building AI agents and automating workflows without deep engineering expertise | Agencies, partners, and businesses deploying AI agents across customer experience channels |
| Differentiator | Gumloop combines a visual canvas for multi-agent workflow orchestration with enterprise-grade security (VPC, ZDR, SOC 2 Type II) and a unified AI gateway (Gumstack) that monitors and audits all AI activity across your organization. | Multi-client workspace management with white-labeling, client handoff tools, real-time observability, and support for all major model providers |
| Competitors | n8n, Zapier, Relevance AI, Dust, Glean, Make | Botpress, Dialogflow, Rasa, Ada, Intercom Fin, Kore.ai |
| Features | ||
| Multi Client Workspace Management | — | ✓ |
| Real Time Performance Analytics | — | ✓ |
| Team Roles and Permissions | — | ✓ |
| Usage Based Billing | — | ✓ |
| Voice and Chat Deployment | — | ✓ |
| White Labeling | — | ✓ |
| AI Agents | ✓ | ✓ |
| API Webhooks | ✓ | ✓ |
| Conditional Logic | ✓ | ✓ |
| Custom Code | ✓ | ✓ |
| Data Transform | ✓ | ✓ |
| Error Handling | ✓ | ✓ |
| Execution Logs | ✓ | ✓ |
| Human in Loop | ✓ | ✓ |
| Scheduled Runs | ✓ | — |
| Team Features | ✓ | ✓ |
| Trigger Types | Webhook / schedule (recurring) / email / Slack / form submission / API | Webhook / API / chat widget / voice / phone / mobile |
| Visual Builder | ✓ | ✓ |
| Integrations | ||
| API Access | ✓ | ✓ |
| Google Workspace | ✓ | — |
| Key Integrations | Slack, Microsoft Teams, Gmail, Salesforce, BigQuery | OpenAI, Anthropic, custom LLMs (bring your own model), web chat widget, phone/call centre systems |
| Openai Integration | ✓ | ✓ |
| Slack | ✓ | — |
| Webhook Support | ✓ | ✓ |