Gumloop vs Salesforce
Salesforce uniquely has 6 features.
| Gumloop | Salesforce | |
|---|---|---|
| Company | ||
| Founded | 2023 | 1999 |
| HQ | San Francisco, USA | San Francisco, USA |
| AI model | OpenAI, Anthropic, Gemini, DeepSeek (multi-model) | Einstein AI (Proprietary) + integrated LLMs |
| User base | — | 150,000+ companies |
| Platforms | Web | Web, iOS, Android, Windows Desktop |
| Languages | English only | 30+ |
| Pricing | ||
| Pricing model | Freemium | Subscription |
| Free plan | Yes — 5k credits/month, 1 seat, 1 active trigger, 2 concurrent runs | Yes |
| Free trial | No — free tier available indefinitely | Yes |
| Starting price | $37/mo — Pro | $25/user/mo |
| Enterprise | Custom | $175/user/mo |
| Refund policy | — | No standard public refund policy; contract-based terms |
| All plans | FreeFreePro$37/mo (up to $1,840/mo)EnterpriseCustom | Starter Suite$25/user/moPro Suite$100/user/moSales Cloud Enterprise$175/user/moService Cloud Enterprise$175/user/moMarketing Cloud Next Growth Edition$1,500/org/moCommerce Cloud B2B Growth EditionCustomSlack Business+$15/user/yr |
| Positioning | ||
| Best for | Business teams and enterprises building AI agents and automating workflows without deep engineering expertise | Small to large businesses needing AI-powered CRM with sales, marketing, and service automation |
| Differentiator | Gumloop combines a visual canvas for multi-agent workflow orchestration with enterprise-grade security (VPC, ZDR, SOC 2 Type II) and a unified AI gateway (Gumstack) that monitors and audits all AI activity across your organization. | Turnkey AI with Employee Agent, built-in sales flows, AppExchange ecosystem, and deep customisation |
| Competitors | n8n, Zapier, Relevance AI, Dust, Glean, Make | HubSpot, Microsoft Dynamics 365, SAP CRM, Zoho CRM, ServiceNow |
| Features | ||
| AI Assistant | — | ✓ |
| E Commerce Storefront | — | ✓ |
| Email Marketing | — | ✓ |
| Lead & Opportunity Management | — | ✓ |
| Real Time Chat | — | ✓ |
| Sales Quoting & Forecasting | — | ✓ |
| AI Agents | ✓ | ✓ |
| API Webhooks | ✓ | ✓ |
| Conditional Logic | ✓ | ✓ |
| Custom Code | ✓ | ✓ |
| Data Transform | ✓ | ✓ |
| Error Handling | ✓ | ✓ |
| Execution Logs | ✓ | ✓ |
| Human in Loop | ✓ | ✓ |
| Num Integrations | — | 3,000+ via AppExchange |
| Scheduled Runs | ✓ | ✓ |
| Team Features | ✓ | ✓ |
| Trigger Types | Webhook / schedule (recurring) / email / Slack / form submission / API | webhook / schedule / record change / email / API event / user action / platform event |
| Visual Builder | ✓ | ✓ |
| Integrations | ||
| API Access | ✓ | ✓ |
| Google Workspace | ✓ | ✓ |
| Key Integrations | Slack, Microsoft Teams, Gmail, Salesforce, BigQuery | Slack, Google Workspace, MuleSoft, SAP, Microsoft Teams |
| Openai Integration | ✓ | ✓ |
| Slack | ✓ | ✓ |
| Webhook Support | ✓ | ✓ |