Glean vs Otter.ai
Otter.ai uniquely has 11 features · Glean uniquely has 6 features.
| Glean | Otter.ai | |
|---|---|---|
| Company | ||
| Founded | 2019 | 2016 |
| HQ | San Francisco, CA, USA | Mountain View, California, USA |
| AI model | Multi-model (supports 100+ LLMs including GPT-4, Claude, Gemini, and others via Model Hub) | Proprietary |
| User base | Millions of enterprise users (customers include Booking.com 14k employees, Ericsson 20k+ employees, Zillow, GCash, TIME) | 1M+ |
| Platforms | Web, iOS, Android, Chrome Extension, Slack, Microsoft Teams | iOS, Android, Web |
| Languages | 25+ | English, Spanish, French, German, Japanese, Chinese |
| Pricing | ||
| Free plan | No | Yes |
| Free trial | Yes | No |
| Starting price | — | $16.99/user/mo |
| Enterprise | Custom pricing — contact sales | Contact sales |
| All plans | — | BasicFreePro$16.9/moBusiness$24/mo per userEnterpriseCustom |
| Positioning | ||
| Best for | Enterprise teams seeking AI-powered workplace search and knowledge management | Meeting transcription and AI note-taking for individuals, small teams, and medium-sized businesses |
| Differentiator | Trusted answers grounded in company data with turnkey AI ecosystem implementation on one centralized platform | Otter functions as a Conversational Knowledge Engine that not only transcribes meetings in real time but also enables AI Chat across all meeting history, automates CRM updates, and offers a bot-free desktop recording option. |
| Competitors | Microsoft Copilot, Notion AI, Guru, Coveo, Elasticsearch, Perplexity for Enterprise, Moveworks | Fireflies.ai, Fathom, Rev.com, Notion AI, Microsoft Copilot |
| Features | ||
| AI Meeting Workflows | — | ✓ |
| AI Powered Search | ✓ | — |
| Agent/Workflow Capabilities | ✓ | — |
| Audio Recording Playback | — | ✓ |
| Custom Data Sources | ✓ | — |
| Google Calendar Connector | ✓ | — |
| Hundreds of Direct Connectors | ✓ | — |
| Live Transcription | — | ✓ |
| Multi Language Support | — | ✓ |
| Salesforce and Hubspot Integrations | — | ✓ |
| Speaker Identification | — | ✓ |
| Zapier Integration | ✓ | — |
| AI Assistant | ✓ | ✓ |
| Browser Extension | ✓ | ✓ |
| Calendar Integration | — | ✓ |
| Document Creation | ✓ | ✓ |
| Email Management | — | ✕ |
| Meeting Summary | — | ✓ |
| Mobile App | ✓ | ✓ |
| Note Taking | — | ✓ |
| Offline Mode | ✕ | — |
| Presentation Builder | — | ✕ |
| Project Management | ✓ | ✓ |
| Research Assistant | ✓ | ✓ |
| Spreadsheet AI | — | ✕ |
| Task Automation | ✓ | ✓ |
| Team Collaboration | ✓ | ✓ |
| Integrations | ||
| API Access | ✓ | ✓ |
| Browser Extension | ✓ | ✓ |
| Google Calendar | — | ✓ |
| Google Drive | ✓ | ✓ |
| Key Integrations | Slack, Google Drive, Jira, Confluence, SharePoint, GitHub, Salesforce, plus 100+ connectors via Connectors platform | Zoom, Google Meet, Microsoft Teams, Google Calendar, Google Docs, Slack, Salesforce, HubSpot, Dropbox, Notion, Asana, Jira, Zapier, MCP Server for ChatGPT/Claude |
| Microsoft 365 | ✓ | ✓ |
| Slack Integration | ✓ | ✓ |
| Zapier | — | ✓ |