My AskAI vs Nobi
My AskAI uniquely has 12 features · Nobi uniquely has 7 features.
| My AskAI | Nobi | |
|---|---|---|
| Company | ||
| Founded | 2022 | — |
| HQ | London, United Kingdom | — |
| AI model | — | Proprietary (semantic/conversational AI) |
| User base | 250+ businesses, 1.4M+ tickets resolved | — |
| Platforms | Web, Chrome Extension | Web, Shopify app |
| Languages | 95+ languages (fully multilingual) | English only (not publicly stated otherwise) |
| Pricing | ||
| Pricing model | Subscription | Usage-based |
| Free plan | No | No |
| Free trial | Yes | Yes |
| Starting price | $199/mo | $25/mo |
| Enterprise | From $999/mo | Custom pricing |
| Refund policy | 60% AI resolution or money back guarantee stated on pricing page | — |
| All plans | Pro$199/moScale$499/moEnterpriseFrom $999/mo | Standard$25/mo (up to $400/mo) usageEnterpriseCustom |
| Positioning | ||
| Best for | Companies using AI for customer support, from startups to large enterprises | E-commerce sites needing AI-powered search and conversations |
| Differentiator | At approximately $0.10 per ticket, My AskAI claims to be up to 5x cheaper than competing AI agents like Intercom Fin and Zendesk AI while achieving over 75% average ticket resolution directly within existing helpdesks — no developer required. | Built-in Model Context Protocol (MCP) endpoint enables external AI agents to discover and query the same deployment used for the website assistant without a separate integration |
| Competitors | Intercom Fin, Zendesk AI, Freshdesk Freddy, HubSpot Breeze AI, Gorgias AI | Searchie, Searchanise, Boost Commerce, Tidio, Gorgias, Yuma AI |
| Features | ||
| AI Search | — | ✓ |
| AI Self Learning | ✓ | — |
| Advanced Analytics & Insights | ✓ | — |
| Analytics & Insights | — | ✓ |
| Automated Sentiment Scoring | ✓ | — |
| Conversational AI | — | ✓ |
| Helpdesk Integrations (Zendesk, Intercom, Freshdesk) | ✓ | — |
| Knowledge Base | — | ✓ |
| Mcp Endpoint | — | ✓ |
| Multi Agent Setup | ✓ | — |
| Soc 2 Type Ii Certified | ✓ | — |
| Shopify Integration | — | ✓ |
| AI Chatbot | ✓ | ✓ |
| API Access | ✓ | ✓ |
| CRM Integration | ✓ | ✓ |
| Custom Training | ✓ | ✓ |
| Email Automation | ✓ | ✕ |
| Human Handover | ✓ | — |
| Knowledge Base | ✓ | ✓ |
| Live Chat | ✓ | ✕ |
| Multilingual | ✓ | — |
| Sla Management | — | ✕ |
| Ticket Management | ✓ | ✓ |
| White Label | ✓ | — |
| Integrations | ||
| API Access | ✓ | ✓ |
| Hubspot | ✓ | — |
| Key Integrations | Intercom, Zendesk, Gorgias, Freshdesk, HubSpot, Google Drive, Notion, Slack, Microsoft Teams, Chrome Extension, CRMs/ERPs/APIs via custom connection | Shopify, WooCommerce, headless/custom sites, Facebook remarketing pixel, Google Ads pixel, CRM (generic), existing forms |
| Shopify | — | ✓ |
| Slack | ✓ | ✓ |