Fireflies.ai vs Zapier
Zapier uniquely has 21 features · Fireflies.ai uniquely has 14 features.
| Fireflies.ai | Zapier | |
|---|---|---|
| Company | ||
| Founded | 2016 | 2011 |
| HQ | San Francisco, USA | San Francisco, USA |
| AI model | Proprietary (with integrations including Perplexity AI for Live Assist) | Multiple — OpenAI, Anthropic, Google Gemini, and others via integrations |
| User base | 1 million+ companies | 8M+ users |
| Platforms | Web, iOS, Android, Chrome Extension, Desktop App | Web, iOS, Android, Chrome Extension |
| Languages | 100+ | English (primary), with multi-language app support |
| Pricing | ||
| Pricing model | — | Freemium |
| Free plan | Yes | Yes |
| Free trial | No — free tier available indefinitely | Yes |
| Starting price | $18/mo | $29.99/mo |
| Enterprise | Contact Us | Contact for pricing |
| Refund policy | — | Generally non-refundable, subject to limited exceptions in legal terms |
| All plans | Pro$18/moBusiness$29/moEnterpriseStarts at $456/yr | Free$0/moProfessional$29.99/mo (up to $5,099/mo)Team$103.50/mo (up to $5,999/mo)EnterpriseCustom |
| Positioning | ||
| Best for | Meeting transcription and AI summaries for individuals to large enterprises | Workflow automation and AI-powered system building |
| Differentiator | Fireflies combines high-accuracy meeting transcription with 200+ AI Skills, real-time Live Assist coaching, conversation intelligence analytics, and deep CRM/project management integrations across 1M+ companies. | Zapier combines 9,000+ app integrations with native AI agents, chatbots, MCP connectivity, and an enterprise-grade platform—all in one no-code automation layer. |
| Competitors | Otter.ai, Fathom, Chorus.ai, Gong, Grain, tl;dv | Make (Integromat), n8n, Workato, Tray.io, Microsoft Power Automate |
| Features | ||
| AI Fields | — | ✓ |
| AI Summaries | ✓ | — |
| Hipaa Compliance | ✓ | — |
| Multi Step Zap Workflows | — | ✓ |
| Saml Sso | — | ✓ |
| Sso + Scim | ✓ | — |
| Shared App Connections | — | ✓ |
| Unlimited Transcription | ✓ | — |
| Video Recording | ✓ | — |
| Voice Agents | ✓ | — |
| Webhooks | — | ✓ |
| Zapier Copilot | — | ✓ |
| AI Agents | — | ✓ |
| API Access | ✓ | — |
| API Webhooks | — | ✓ |
| Audio Enhancement | ✕ | — |
| Batch Processing | ✓ | — |
| Commercial Rights | ✓ | — |
| Conditional Logic | — | ✓ |
| Custom Code | — | ✓ |
| Data Transform | — | ✓ |
| Error Handling | — | ✓ |
| Execution Logs | — | ✓ |
| Human in Loop | — | ✓ |
| Languages Supported | ✓ | — |
| Mobile App | ✓ | — |
| Music Generation | ✕ | — |
| Noise Removal | ✕ | — |
| Num Integrations | — | 9,000+ |
| Podcast Editing | ✓ | — |
| Scheduled Runs | — | ✓ |
| Team Features | — | ✓ |
| Text to Speech | ✕ | — |
| Transcription | ✓ | — |
| Trigger Types | — | Webhook / Schedule / Email / App events / Form submissions / Table updates / HTTP polling |
| Visual Builder | — | ✓ |
| Voice Cloning | ✕ | — |
| Voice Styles | ✕ | — |
| Integrations | ||
| Adobe Audition | ✕ | — |
| API Access | ✓ | ✓ |
| Garageband | ✕ | — |
| Google Workspace | — | ✓ |
| Key Integrations | Zoom, Google Meet, Microsoft Teams, Salesforce, HubSpot, Slack, Notion, Aircall, RingCentral, Greenhouse, Lever, Asana, Zapier, Chrome Extension | Slack, Salesforce, HubSpot CRM, Google Workspace, Microsoft Office 365 |
| Openai Integration | — | ✓ |
| Slack | — | ✓ |
| Webhook Support | — | ✓ |
| Zapier | ✓ | — |