Fireflies.ai vs Workato
Workato uniquely has 21 features · Fireflies.ai uniquely has 14 features.
| Fireflies.ai | Workato | |
|---|---|---|
| Company | ||
| Founded | 2016 | 2013 |
| HQ | San Francisco, USA | Palo Alto, California |
| AI model | Proprietary (with integrations including Perplexity AI for Live Assist) | Proprietary (AI by Workato) + multi-model routing via AI Gateway |
| User base | 1 million+ companies | 12,000+ global customers |
| Platforms | Web, iOS, Android, Chrome Extension, Desktop App | Web |
| Languages | 100+ | 25+ |
| Pricing | ||
| Pricing model | — | Custom |
| Free plan | Yes | Yes |
| Free trial | No — free tier available indefinitely | No |
| Starting price | $18/mo | $100/mo |
| Enterprise | Contact Us | Custom pricing |
| Refund policy | — | Workato does not publish a general self-service refund policy, although limited refund provisions appear in its Terms of Service. |
| All plans | Pro$18/moBusiness$29/moEnterpriseStarts at $456/yr | FreeFreePro - 2.5k credits$75/monthPro - 3.5k credits$100/monthPro - 10k credits$275/monthPro - 30k credits$780/monthPro - 50k credits$1250/monthEnterpriseCustom |
| Positioning | ||
| Best for | Meeting transcription and AI summaries for individuals to large enterprises | Teams scaling and operationalizing AI-powered workflows across the enterprise |
| Differentiator | Fireflies combines high-accuracy meeting transcription with 200+ AI Skills, real-time Live Assist coaching, conversation intelligence analytics, and deep CRM/project management integrations across 1M+ companies. | Enterprise-grade AI agents and workflow orchestration with 10,000+ app integrations and low-code interface |
| Competitors | Otter.ai, Fathom, Chorus.ai, Gong, Grain, tl;dv | MuleSoft, Boomi, Microsoft Power Automate, Zapier, Tray.io |
| Features | ||
| 10,000+ App & System Integrations | — | ✓ |
| AI Summaries | ✓ | — |
| API Management | — | ✓ |
| Enterprise Mcp & AI Agents | — | ✓ |
| Hipaa Compliance | ✓ | — |
| Low Code Apps | — | ✓ |
| Real Time Data & Event Orchestration | — | ✓ |
| Sso + Scim | ✓ | — |
| Unlimited Transcription | ✓ | — |
| Video Recording | ✓ | — |
| Voice Agents | ✓ | — |
| Workflow Orchestration | — | ✓ |
| AI Agents | — | ✓ |
| API Access | ✓ | — |
| API Webhooks | — | ✓ |
| Audio Enhancement | ✕ | — |
| Batch Processing | ✓ | — |
| Commercial Rights | ✓ | — |
| Conditional Logic | — | ✓ |
| Custom Code | — | ✓ |
| Data Transform | — | ✓ |
| Error Handling | — | ✓ |
| Execution Logs | — | ✓ |
| Human in Loop | — | ✓ |
| Languages Supported | ✓ | — |
| Mobile App | ✓ | — |
| Music Generation | ✕ | — |
| Noise Removal | ✕ | — |
| Num Integrations | — | 14,000+ applications (1,200+ pre-built connectors included out-of-the-box) |
| Podcast Editing | ✓ | — |
| Scheduled Runs | — | ✓ |
| Team Features | — | ✓ |
| Text to Speech | ✕ | — |
| Transcription | ✓ | — |
| Trigger Types | — | webhook / schedule / event triggers / API calls / real-time business event triggers |
| Visual Builder | — | ✓ |
| Voice Cloning | ✕ | — |
| Voice Styles | ✕ | — |
| Integrations | ||
| Adobe Audition | ✕ | — |
| API Access | ✓ | ✓ |
| Garageband | ✕ | — |
| Google Workspace | — | ✓ |
| Key Integrations | Zoom, Google Meet, Microsoft Teams, Salesforce, HubSpot, Slack, Notion, Aircall, RingCentral, Greenhouse, Lever, Asana, Zapier, Chrome Extension | Salesforce, SAP, Slack, ServiceNow, Workday |
| Openai Integration | — | ✓ |
| Slack | — | ✓ |
| Webhook Support | — | ✓ |
| Zapier | ✓ | — |