Fireflies.ai vs Relevance AI
Relevance AI uniquely has 21 features · Fireflies.ai uniquely has 14 features.
| Fireflies.ai | Relevance AI | |
|---|---|---|
| Company | ||
| Founded | 2016 | 2020 |
| HQ | San Francisco, USA | Sydney, Australia |
| AI model | Proprietary (with integrations including Perplexity AI for Live Assist) | Multi-model (GPT, Claude, Gemini, Kimi, GLM — vendor agnostic) |
| User base | 1 million+ companies | — |
| Platforms | Web, iOS, Android, Chrome Extension, Desktop App | Web |
| Languages | 100+ | English primarily |
| Pricing | ||
| Pricing model | — | Custom |
| Free plan | Yes | — |
| Free trial | No — free tier available indefinitely | — |
| Starting price | $18/mo | — |
| Enterprise | Contact Us | Contact sales |
| All plans | Pro$18/moBusiness$29/moEnterpriseStarts at $456/yr | — |
| Positioning | ||
| Best for | Meeting transcription and AI summaries for individuals to large enterprises | Companies looking to decouple growth from headcount via an AI Workforce |
| Differentiator | Fireflies combines high-accuracy meeting transcription with 200+ AI Skills, real-time Live Assist coaching, conversation intelligence analytics, and deep CRM/project management integrations across 1M+ companies. | Technical reviewers occasionally mention debugging, documentation, and customization friction |
| Competitors | Otter.ai, Fathom, Chorus.ai, Gong, Grain, tl;dv | Zapier, Make, Cohere, LangChain, CrewAI, Dust.tt, Braintrust |
| Features | ||
| AI Summaries | ✓ | — |
| Custom Actions | — | ✓ |
| Custom Vendor Credits | — | ✓ |
| Dedicated Account Manager | — | ✓ |
| Hipaa Compliance | ✓ | — |
| Sso + Scim | ✓ | — |
| Sso, Rbac & Audit Logs | — | ✓ |
| Unlimited Agents & Tools | — | ✓ |
| Unlimited Workforces | — | ✓ |
| Unlimited Transcription | ✓ | — |
| Video Recording | ✓ | — |
| Voice Agents | ✓ | — |
| AI Agents | — | ✓ |
| API Access | ✓ | — |
| API Webhooks | — | ✓ |
| Audio Enhancement | ✕ | — |
| Batch Processing | ✓ | — |
| Commercial Rights | ✓ | — |
| Conditional Logic | — | ✓ |
| Custom Code | — | ✓ |
| Data Transform | — | ✓ |
| Error Handling | — | ✓ |
| Execution Logs | — | ✓ |
| Human in Loop | — | ✓ |
| Languages Supported | ✓ | — |
| Mobile App | ✓ | — |
| Music Generation | ✕ | — |
| Noise Removal | ✕ | — |
| Num Integrations | — | 1,000+ |
| Podcast Editing | ✓ | — |
| Scheduled Runs | — | ✓ |
| Team Features | — | ✓ |
| Text to Speech | ✕ | — |
| Transcription | ✓ | — |
| Trigger Types | — | Event/signal triggers, scheduled runs, webhooks, app-based triggers |
| Visual Builder | — | ✓ |
| Voice Cloning | ✕ | — |
| Voice Styles | ✕ | — |
| Integrations | ||
| Adobe Audition | ✕ | — |
| API Access | ✓ | ✓ |
| Garageband | ✕ | — |
| Google Workspace | — | ✓ |
| Key Integrations | Zoom, Google Meet, Microsoft Teams, Salesforce, HubSpot, Slack, Notion, Aircall, RingCentral, Greenhouse, Lever, Asana, Zapier, Chrome Extension | Salesforce CRM, Slack, HubSpot, Zapier-equivalent triggers, Google Workspace |
| Openai Integration | — | ✓ |
| Slack | — | ✓ |
| Webhook Support | — | ✓ |
| Zapier | ✓ | — |