Dust vs Zapier
Dust uniquely has 6 features · Zapier uniquely has 6 features.
| Dust | Zapier | |
|---|---|---|
| Company | ||
| Founded | 2022 | 2011 |
| HQ | Paris / San Francisco | San Francisco, USA |
| AI model | GPT, Claude, Gemini, Mistral, DeepSeek (multi-model) | Multiple — OpenAI, Anthropic, Google Gemini, and others via integrations |
| User base | 3,000+ organizations | 8M+ users |
| Platforms | Web, Chrome Extension | Web, iOS, Android, Chrome Extension |
| Languages | English primarily | English (primary), with multi-language app support |
| Pricing | ||
| Pricing model | Credit-based | Freemium |
| Free plan | Yes | Yes |
| Free trial | No | Yes |
| Starting price | Free | $29.99/mo |
| Enterprise | Custom pricing | Contact for pricing |
| Refund policy | — | Generally non-refundable, subject to limited exceptions in legal terms |
| All plans | Free$0 one-timePro$30/moMax$150/moEnterpriseCustom | Free$0/moProfessional$29.99/mo (up to $5,099/mo)Team$103.50/mo (up to $5,999/mo)EnterpriseCustom |
| Positioning | ||
| Best for | Teams deploying AI agents with custom knowledge and multi-agent workflows | Workflow automation and AI-powered system building |
| Differentiator | Multi-agent workflows with connected knowledge sources and 100+ production connectors | Zapier combines 9,000+ app integrations with native AI agents, chatbots, MCP connectivity, and an enterprise-grade platform—all in one no-code automation layer. |
| Competitors | Glean, Notion AI, Microsoft Copilot, Guru, Slack AI | Make (Integromat), n8n, Workato, Tray.io, Microsoft Power Automate |
| Features | ||
| AI Fields | — | ✓ |
| Custom AI Agents | ✓ | — |
| Mcp Server Support | ✓ | — |
| Multi Agent Workflows | ✓ | — |
| Multi Step Zap Workflows | — | ✓ |
| Saml Sso | — | ✓ |
| Sso (Okta, Entra Id, Jumpcloud) | ✓ | — |
| Shared App Connections | — | ✓ |
| Team Collaboration Workspaces | ✓ | — |
| Us & Eu Data Residency | ✓ | — |
| Webhooks | — | ✓ |
| Zapier Copilot | — | ✓ |
| AI Agents | ✓ | ✓ |
| API Webhooks | ✓ | ✓ |
| Conditional Logic | ✓ | ✓ |
| Custom Code | ✓ | ✓ |
| Data Transform | ✓ | ✓ |
| Error Handling | ✓ | ✓ |
| Execution Logs | ✓ | ✓ |
| Human in Loop | ✓ | ✓ |
| Num Integrations | 100+ production connectors (20+ native data source connectors listed) | 9,000+ |
| Scheduled Runs | ✓ | ✓ |
| Team Features | ✓ | ✓ |
| Trigger Types | schedule / event-driven / webhook / MCP | Webhook / Schedule / Email / App events / Form submissions / Table updates / HTTP polling |
| Visual Builder | ✓ | ✓ |
| Integrations | ||
| API Access | ✓ | ✓ |
| Google Workspace | ✓ | ✓ |
| Key Integrations | Slack, Notion, GitHub, Google Drive, Zapier / Make / n8n / Power Automate | Slack, Salesforce, HubSpot CRM, Google Workspace, Microsoft Office 365 |
| Openai Integration | ✓ | ✓ |
| Slack | ✓ | ✓ |
| Webhook Support | ✓ | ✓ |