Dust vs Voiceflow
Dust uniquely has 9 features · Voiceflow uniquely has 6 features.
| Dust | Voiceflow | |
|---|---|---|
| Company | ||
| Founded | 2022 | 2019 |
| HQ | Paris / San Francisco | Toronto, Canada |
| AI model | GPT, Claude, Gemini, Mistral, DeepSeek (multi-model) | Multi-model (OpenAI, Anthropic, Google, custom LLMs + proprietary Voiceflow Core) |
| User base | 3,000+ organizations | 200K+ users, 4K+ customers |
| Platforms | Web, Chrome Extension | Web, API (Mobile/Custom Interfaces) |
| Languages | English primarily | Multilingual (multilingual support confirmed via Turo case study) |
| Pricing | ||
| Pricing model | Credit-based | Freemium |
| Free plan | Yes | Yes — free tier available (Sign up for free offered on homepage) |
| Free trial | No | Yes |
| Starting price | Free | — |
| Enterprise | Custom pricing | Custom — contact sales |
| All plans | Free$0 one-timePro$30/moMax$150/moEnterpriseCustom | — |
| Positioning | ||
| Best for | Teams deploying AI agents with custom knowledge and multi-agent workflows | Agencies, partners, and businesses deploying AI agents across customer experience channels |
| Differentiator | Multi-agent workflows with connected knowledge sources and 100+ production connectors | Multi-client workspace management with white-labeling, client handoff tools, real-time observability, and support for all major model providers |
| Competitors | Glean, Notion AI, Microsoft Copilot, Guru, Slack AI | Botpress, Dialogflow, Rasa, Ada, Intercom Fin, Kore.ai |
| Features | ||
| Custom AI Agents | ✓ | — |
| Mcp Server Support | ✓ | — |
| Multi Agent Workflows | ✓ | — |
| Multi Client Workspace Management | — | ✓ |
| Real Time Performance Analytics | — | ✓ |
| Sso (Okta, Entra Id, Jumpcloud) | ✓ | — |
| Team Collaboration Workspaces | ✓ | — |
| Team Roles and Permissions | — | ✓ |
| Us & Eu Data Residency | ✓ | — |
| Usage Based Billing | — | ✓ |
| Voice and Chat Deployment | — | ✓ |
| White Labeling | — | ✓ |
| AI Agents | ✓ | ✓ |
| API Webhooks | ✓ | ✓ |
| Conditional Logic | ✓ | ✓ |
| Custom Code | ✓ | ✓ |
| Data Transform | ✓ | ✓ |
| Error Handling | ✓ | ✓ |
| Execution Logs | ✓ | ✓ |
| Human in Loop | ✓ | ✓ |
| Num Integrations | 100+ production connectors (20+ native data source connectors listed) | — |
| Scheduled Runs | ✓ | — |
| Team Features | ✓ | ✓ |
| Trigger Types | schedule / event-driven / webhook / MCP | Webhook / API / chat widget / voice / phone / mobile |
| Visual Builder | ✓ | ✓ |
| Integrations | ||
| API Access | ✓ | ✓ |
| Google Workspace | ✓ | — |
| Key Integrations | Slack, Notion, GitHub, Google Drive, Zapier / Make / n8n / Power Automate | OpenAI, Anthropic, custom LLMs (bring your own model), web chat widget, phone/call centre systems |
| Openai Integration | ✓ | ✓ |
| Slack | ✓ | — |
| Webhook Support | ✓ | ✓ |